This comment is for their parts department located in a separate building…read more I drove 20 miles for a breakaway battery charger module that I had earlier confirmed that they had in stock. when I walked in there were 3 or 4 people sitting at a counter behind screens with only one other customer at the counter. Although there was no "can i help you?", I explained my phone conversation with a fellow earlier. The person behind the screen, while never even looking up at us looked down at the broken part in our hands and commented that they didn't have this. I did earlier explain the part, read the printed description to the fellow on the phone confirmed he had this common part. I was told by the person behind the counter that he had this ($10.00 dollar part) in a kit for $60.00....period. After explaining my confirmation call he began to name different names of people who worked there, probably 5 or 6 in a very condescending way. My mechanic who was with me and I just looked at each other in disbelief, thanked them for their time and left. I'm a business owner and immediately recognized customer service that will cause this business to fail. Thankfully we found another trailer shop via Yelp and although they were mainly repair they took care of our needs. I'll not ever recommend Jacobsons parts department to anyone.

Just bought a trailer from them. A 14k utility trailer. The big Tex look like good brand trailer…read more Folks inside were very helpful and I was in such a rush I forgot the ratchet strap I bought. I said oh well not worth going back now since I was an hour away. They called me to let me know I forgot it and that they'll set aside for me. I appreciate the help. Jeff Taylor was the one who helped me. I will definitely shop here again. Thanks!

I've worked with severel shops, but TRU-Trailers is easily the top-rated trailer manufacturer in…read morethe Central Valley for custom builds.. They actuall listen to what you need and the craftsmanship on the final product is top-tier.

nope. this business is pure trash. and that's cause the employees r pure trash. attitude. and…read moretheir work is wayyyyy below par. ugly unprofessional welding was done to my unit. and when i pointed out they stated yelling and cursing. i could have done a better job but i paid to much for cheap work from this company. never again. i dint recommend them. don't waste your $ on this place. at all

This place is horrible. Full of the laziest people I have ever seen. I ordered some trailer hub…read morekits and after 23 days of not receiving them I called to cancel the Order and get a refund I was told I couldn't get a refund because the item shipped. I still have not received my hub kits !!!!! Stay clear of this business. Go online

Imagine having the availability to provide you with all the parts you need for a trailer, yet not…read morehaving the ability to ever answer the phone to sell them.

I don't know how this piece of poo poo is still in business. I was ready to buy a trailer no joke…read moreand I asked if he had any specials going on and he just lost it and told me to go somewhere else. you will think that if 40 K is on the line you will be willing to work with customers. Stay away from this guy.

Much more expensive than others. Cranky old man. Up charge after up charge. Add a couple more…read morethousand after he gives you a price.

Wow what can I say,they were the company that built the trailer 53 years ago. They went completely…read morethrough the trailer and replaced everything and repainted it. So impressed with the quality and workmanship as was outstanding. I highly recommend them.

Be patient when you call, they are short on staff ... this is the only place in town that can…read moresupply from axles to custom cut bunk boards for boat trailers.

Love my trailer. I oversized a bit but that's to be expected. Very knowledgeable salesman. I have a…read moreproblem with the trailer not going down two years later. They figured it out over the phone. I still need to take it to them to do an overall inspection but I am very satisfied with their service.

I purchased a trailer for $7,000, which would cost $9,000 if I don't pay it off early. You would…read moreexpect that they would guide you on the essentials of the trailer, but they didn't explain the importance of the kickstand. As a result, I drove off with it down and ended up damaging it. The repair cost is $180, but this whole situation is frustrating.

They need to inspect the trailers before they sell them. I bought one from them. The spare tire was…read moreloose. The lights were not waterproof. First rain and it damaged all the electrical. Would NEVER RECOMMEND THIS STUPID PLACE.

I bought my first 30 ft trailer from Thompson Trailers. They explained everything to me, were on…read moretime with my order & had exceptional customer service. The trailer was perfect & I will be a lifetime customer. Thank you, Rick!!

I have relatives in the area not sure if you are one of them I'm related to Joseph Enos faria…read moreOakland buried in Modesto or Earl Ivan Faria ? From Bay Area

Man, this place is literally an answer to prayer! We'd been searching Craig's List for months…read morelooking for the perfect trailer. After looking at yet another not--quite-right one, the guy selling it said that his friend had a good experience with Faria. We'd never heard of the company, but searched them out the next day. They took our specs for the custom build we wanted, gave a fair price quote and had it ready in no time. When we went to pick up the trailer, we were pleasantly surprised. The quality surpassed our expectation! When does that happen any more? Things got even better, though. When we went to pay, the taxes, registration and fees had all been included in the original quote. We had money left over from what we expected to have to pay! I will never hesitate to recommend this excellent shop to anyone looking for repairs, prebuilt or custom built trailers.