We've been in the market for a dump and smaller utility trailer to help us clean up our recently…read moreacquired five acre mountain property choked with dead and downed trees, slash, weeds, dirt, rocks, etc. We're also renovating our home so we'll have demolition debris and the need to transport building materials. We shopped Central California from Fresno to Bakersfield and the central coast, stopping at about a dozen dealers, as well as searching the internet. We discovered the best deal, service, and availability in our own backyard, at Tru-Trailers Manufacturing in Fresno. A multi-generation family owned and operated business for over 40 years, with friendly, respectful, outstanding customer service, top of the line products manufactured on site (as well as representing others), fair prices and a decent inventory prompted us to purchase the two trailers there. They even custom painted them to match our home's granite and the wife's car, at no extra cost (battleship gray)! We came away completely satisfied, believing that Tru-Trailers are truly true trailers, and everything else is a knockoff. Happy hunting! David

Desperate for an axle repair I stopped at TT and Cody the owner came out to help us. Super nice and…read moreobviously the "Yoda" of the Trailer business. Got us fixed up same day at a price that blew me away. Fair price for a professional job well done. The axel looked brand new. Hats off to Tru-Trailer and its commander in chief Cody. Crazy Bernie and Lazy Gary (from Bakersfield) are happy customers!

There's a lot of dealerships to choose from but CCTT's Fresno location made me feel welcomed and…read morehelped me throughout the buying process. I'll be purchasing my next truck here. Thank you

As a first time rv buyer I was very intimidated when shopping around. So glad I came here, I worked…read morewith Jon and he truly kept everything easy and humbling for myself and my wife. Made us feel comfortable when questions we asked might have sound silly. Never once did I feel pressured or persuaded to buy anything. Just simply answered my questions, gave me honest feedback, suggestions, and showed me multiple travel trailers and explained different functions. Easy process. Truly no hidden fees, what the price tag says you will be walking out with it very close to it other than taxes and such. Also, I appreciated the thorough walkthrough they provided both inside and out and carefully showed me how to unhitch and hitch.

Nearly a year ago now, my husband and I had decided on a Brinkley and to trade in our nearly new…read moreFlagstaff and pay cash for the balance. We met with a salesman, looked through the Brinkley models, decided on the one we wanted. Sent the salesman photos of our trailer at his request. Once again, our trailer was only 1 year old with no scuffs or damage. We have never heard from him again.

Great service answered my needs when I took in my RV for service, thank you Jeremy for taking care…read moreof our needs.

Stay Away from RV Country!…read more Worst RV dealer I have ever been too, rude not helpful and doesn't care what you want. Went in to look at class C and class A RV'S. They had a sells person help us and asked us what we were looking for. He took us to the golf cart and drove us to a Class A RV that was bigger than we were looking for. As we looked at it he kept trying to start it, but it was dead. He left us at the RV to get a jump box and came back with a forklift to try and start it. It still wouldn't start. I told him he didn't need to keep trying to start it as we were only looking today. He said he didn't have any other ones to show us and left us at the RV and said he would meet us back at the front. He made us walk back in the heat. Worst sells person I have ever worked with. Because we didn't want the RV he wanted to sell us (the first one he showed us) he dumped us and left us. Will never go to this place again.

After reading the prior reviews I was hesitant to visit or purchase a trailer from Jacobsen. After…read morelooking at a lot of utility trailers locally, and not finding what we were looking for, my husband and I decided to pay them a visit. Boy am I glad we did! The customer service was EXCELLENT. The manager, Chris, could not have provided better service. He is extremely knowledgeable and patient as we asked questions. We visited on a Saturday and he was the only salesperson working. That being said, he handled multiple customers at the same time, giving each of us the attention we needed and allowing us to browse the lot and inspect the trailers alone when we wanted to do that. Once we selected a trailer the staff went over it to insure there were no unseen problems. We forgot our light converter (7 way to 4 flat) and Chris hooked us up with one from his well supplied parts shop. Another staff member handled the paperwork and we rolled out with the trailer we came in to purchase, at the price we wanted to pay. The business is clean with free beverages (hot and cold) and nice restrooms. We mentioned the previous bad reviews we read on Yelp to Chris. He explained the ownership/management changed in early 2015 and "Eric" and most of his staff no longer worked there. My husband and I are thankful we decided to pay Jacobsen a visit and we suggest you visit Jacobsen too. When you do, tell Chris his friends Laura and Rob say Hello.

This comment is for their parts department located in a separate building…read more I drove 20 miles for a breakaway battery charger module that I had earlier confirmed that they had in stock. when I walked in there were 3 or 4 people sitting at a counter behind screens with only one other customer at the counter. Although there was no "can i help you?", I explained my phone conversation with a fellow earlier. The person behind the screen, while never even looking up at us looked down at the broken part in our hands and commented that they didn't have this. I did earlier explain the part, read the printed description to the fellow on the phone confirmed he had this common part. I was told by the person behind the counter that he had this ($10.00 dollar part) in a kit for $60.00....period. After explaining my confirmation call he began to name different names of people who worked there, probably 5 or 6 in a very condescending way. My mechanic who was with me and I just looked at each other in disbelief, thanked them for their time and left. I'm a business owner and immediately recognized customer service that will cause this business to fail. Thankfully we found another trailer shop via Yelp and although they were mainly repair they took care of our needs. I'll not ever recommend Jacobsons parts department to anyone.

I bought my Keystone Outback 342CG in another state and had a few warranty issues. Camping world…read morewas my area service center so I called and made an appointment. Jose was my contact throughout the entire process (however) everyone from the front desk to the guys out in the yard treated me like royalty. Jose kept me updated on a regular basis and I appreciated that. They took great care of all the issues I had, just a few little things here and there, with awesomeness. I really appreciate the quality of customer service I received here. I would highly recommend Camping World to anyone who needs service, trade in or even purchasing a new unit. Thanks Jose, you are a rock star in my book. Marcus H.

Very disappointing experience at Camping World Fresno. We were serious buyers, but our salesperson…read moreknew surprisingly little about the RV. He didn't know how to check the mileage or how to operate the slide-out. When we asked for a test drive, we were told we first had to agree on a purchase price and sign a paper stating what we would pay if the test drive went well. We weren't comfortable committing to a price before even being allowed to drive the RV. We left and will purchase elsewhere.

Update: I can only assume that someone from this business called Doug Clary because shortly after…read moreI reported him he began removing those ugly partitions. Then about 7:30 PM, Clary used his girlfriend's phone to send my fiancee a vulgar text wanting to know who the "f***" I am. Anyway, thanks for getting him to remove those panels. I have cancelled my code enforcement complaint. The only thing I know about this company is based upon my neighbor, Doug Clary, who works for them. He is well known in our neighborhood as a loud-mouthed, vulgar, anti-social drunk. This past Friday, 11/2/2018, Doug Clary drove a CVTR work truck home, loaded with discarded partitions, approximately 8 feet by 3 feet. He then used those partitions to erect a barrier between our house in violation of Clovis Municipal Code 9.24.060. I can only assume the business allowed him to use the work truck to get rid of these unsightly partitions. I have pictures of the partitions and the work truck. I have reported him to the Clovis Code Enforcement office. Is this how this company disposes of their trash?

I have a small fleet of 9 trucks and 35 trailers. Due to an oversight on my part, I needed to have…read moreevery piece of my equipment inspected and serviced in a 2 week time frame. CVTR stepped up and coordinated every step to see that it was ALL done. The communication between Phil and Jim is on another level. The service that they provide is unparalleled! I would recommend them to anyone that needs things done right and needs them done quickly! If I could give more stars I would. Thank you CVTR!

My motorcycle club was looking for a cargo trailer. First stop was Thompson Trailers and needed to…read morelook no further. The trailer we chose was actually larger than we had priced at other dealers, for less money. Well constructed trailer, great customer service. Answered all of our questions and were very courteous. This is the second trailer I've been associated with buying from Rick. I highly recommend that you visit this dealer first, then try to find anything comparable!!

They need to inspect the trailers before they sell them. I bought one from them. The spare tire was…read moreloose. The lights were not waterproof. First rain and it damaged all the electrical. Would NEVER RECOMMEND THIS STUPID PLACE.

I am fairly certain that the staff here sold my ssn and information. The day after I purchased my…read moretravel trailer a fraudulent credit card was opened in my name. I can only speculate that this is where it happened because of the fact that I provided all of my personal information and then less than 24 hour time frame until my identity was stolen but I'll let you be the judge. I don't provide my information to just anyone. Other than that, I love my trailer. I strongly dislike their rude staff, and overall poor customer service. I waited a month after purchase for pickup and was provided no status updates or communication. I had to convince a shop boy to give me the owners cellphone number to get service. The owner assisted me and handled the situation. Which is the only reason, that I did not cancel the sale. The owner was overall extremely helpful once he discovered the issue with his staff. I would not recommend the Sacramento location or their service location. I give one star because that is the least I can give.

UPFRONT these guys were pretty average....decent response time, and helpful when buying a trailer…read more Too bad that is where it ended... After purchasing a brand new trailer from them they barely return calls or messages, and ignore any normal requests for information on something that I just spent tens of thousands of dollars on. If you expect to work with your dealer in the future and have a seamless experience; this is not your dealer. If you want to be nothing less than a number to a group of people who's only concern is sales volume; then you have found the right place

Office staff was very rude and blew cigarette smoke in my face. Walked out and will never go back.read more

Beyond the hype, this place is unprofessional and just plane rude…read more If your not one of the good old boys don't expect any curtsey or quick service. Its all smoke and mirrors to get you there it will get done only when they call you in 4-5 days at 120.00hour I do not recommend this place to new clients!!!!