Warning about this dealership... Sold a Van with bad transmission…read more... I purchased a high mile van from them site unseen. I trust in dealerships vs individuals for the reason that they go over any trade in before the retail it. We made the deal and they delivered the van. I didn't drive it immediately, as I was setting it up for a specific purpose. The first drive, I immediately noticed on the highway a on/off droning vibration. I immediately text the sales person about what I heard and I was going to look into it more and hope it was a simple fix (which I would have done myself) I understand small things needing fixed on a high-mile vehicle. So after a lot of research, testing, and talking to several ASE Ford mechanics, I found the torque converter was bad causing the chattering, and this in turn wears out the transmission parts.... I called around to several places and found a place that would do a complete transmission rebuild, and new converter for $2k.... I was in contact the whole time with Ware Chevrolet about the issue..... Today, I text them about the great deal I found to do the work ($2k vs $4k at most places). The "sales mgr" called me, and explained his delivery guy didn't notice the issue. I explained that if he had the radio up, or didn't realize what was happening, he wouldn't have noticed. The Mgr then proceeded to tell me they didn't make enough off the van to cover the cost, and that he was sorry that anything could happen at any time (I agree with that, but this was an issue already there). He also mentioned that they took it in trade and just took the man's word on it! So they didn't test it obviously, and sold it RETAIL and didn't run it thru auction instead. I own a business, If my customer purchased something from me (jetski or boat) and it failed on the first outing, I would take care of it REGARDLESS of the profit or no-profit on that item, My name means more than a few bucks!. Ware doesn't feel the same way. They offered nothing, ZERO, NADA, but "I'm sorry, have a nice day" So before you purchase something from them, Test drive it, do NOT buy over the internet or phone! If you're not a mechanic, HAVE IT CHECKED OUT because they obviously do not. I happen to be lucky that I know people to get this job done for $2k when someone else may end up with a $4-$5k bill... but again maybe I'm not so lucky as they probably knew there was an issue..... Who knows the truth but what I know is, They sold a van to me that has a bad transmission.

Jonathan Venzor was amazing to work with at Ware Chevy. I'd recommend him to anyone I know!read more

Huge shout out to Irish!! We learned a lesson today. When you are towing a travel trailer and your…read moregas light comes on you have 10 miles to get to gas, not the usual 75 miles. Yes, we ran out of gas Not to worry, Michael from Irish Road Service was on the job. He came to us directly, poured in some gas and followed us into Shamrock, TX. He made sure we made it to the gas station. 30 minutes later we were back on the road. HUGE Thanks D Waite

Traveling through Texas and got a flat tire. Irish Road Service answered their phones late at…read morenight, assured me they had a tire that would fit and they were there early the next morning to help me be on my way as quickly as possible. Don't pay attention to the one star reviews. They have no idea what they are talking about. Prices are reasonable and the customer service was great! David was amazing!

The place is now called Ritchies Automotive…read more A good friend of mine while moving from Arizona to Oklahoma had her alternator die in the middle of the Texas plains on 40. After some searching that would not result in a backtrack I found Parts Plus / Ritchies Automotive. I called to ask if they could assist as she was 8 miles out. She got there, they diagnosed and fixed the problem in under 30 min and she was back on the road. All the while not overcharging her for the part and labor. Highly recommended.

This little shop had just what we needed & excellent customer service. We were even able to get…read moresome help troubleshooting a small repair so glad they were located where they are.