Plenty plenty of gas choices here. Have you ever seen a pump that held four handhelds with four…read moreoptions? This is my first time ever seeing the gas station with four selective choices. They had the eco-friendly gas, diesel, gas, and all three grades from your regular mid grade and premium. The regular started off at $$2.49 per gallon, which is a quarter more than Costco in Cypress

This station has the best variety of gas options I have ever seen!! They keep their bathroom clean,…read moreand most of all it's mostly non-touch devices!! Additionally, the volume of food items is crazy. They have a ton of coolers filled with drinks. At times the staff are a bit distracted, but other than that this is a great place to fill up for a price that's on point with the competition in the area.

I like this charging station. Everything works, it's faster than a lot of the chargers inside the…read moreloops, and usually has a few spots open when I stop by. Definitely a top 3 charge spot for me.

The staff is very helpful and friendly. The Gulfgate/Telephone Rd location is my favorite. I'm also…read morein and out. Never a long wait.

I love this store, but the other day I went in to pick up my parts and the female cashier was a…read morelittle rude. She kept trying to speak Spanish to the other worker even after he refused to speak Spanish in front of the customer (me). I though it was hilarious because every time she would say something to him in Spanish, he would answer in English. Good for him! Next time I want him to be my cashier.

The new Corporate Managers/ Owners here, helped me out with a replacement warranty on a Legend…read moreBattery, that was defective with bad polarity on the negative terminal. Their system didn't have my warranty record but still they did the exchange since it was a privately owned store before with bad record keeping. Special thanks to the managers "know how". I will continue to do buy parts here for my commercial vehicles when I can. -STC

I don't usually write bad reports. But my multiple experiences here where disappointing. Customer…read moreservice if awful, lazy staff that don't even want to check your car for anything. Also, they claimed they don't have cash before noon and they close their registers at 4PM so no refunds after that. Fortunately, after a week I was able to get a refund after I was told it would be a 'first and last' because they don't refund products taken out of their store. I asked, "how would I know it work(s)/fit or is right product?". "That's the risk you take", store personal said. I've never experienced those type of issues with Advance Auto Part, or in O'Reilly Auto Parts. Reason why I went to NAPA is because its two streets down my house, but I know I will never go back to this NAPA again. Also, not enough product options.

My car just suddenly turned off , got it here to get it checked…read more Jeremy was super helpful. He not only ran the diagnostics, he explained the concept patiently to this vehicle novice....lol He was soo polite, I asked him, so, I did something wrong and the battery drained and he says, no, no, I wouldn't point out its you but ya something with the driving went wrong ....... An not sure of the low stars- This is the second auto zone I have visited and found them at both visits at different locations to be very polite and helpful, I really appreciate that.

I was referred to this AutoZone by Randolph from a sister store nearer to my home, due to…read moreRandolph's store not currently having the memory device required for replacing the battery on my 2017 Levante S. Jonathan (Jon) immediately took care of me as write this, with professional & friendly service. I also saved over $500 vs buying a battery through the dealer! Many thanks to both stores but especially to Jon.

Randy and his crew took great care of our truck bed liner locker. Randy was honest with the…read moreexpectations, prompt, professional, and more than fair pricing. This store was a recommendation and we were impressed to say the least. Definitely going to return for our truck accessories. Thanks Randy and crew for an exceptional experience!

I stopped here to get a tonneau cover for my 2011 Ford Ranger. There were numerous models and the…read moresalesman (Joe J.) talked me through the various options, and helped me decide which was the best for me. Unfortunately, the one I chose was not available for my truck due to its age, so Joe did an online search and called the manufacturer to explore my options. Eventually we found the best solution and I was very happy with my purchase. Joe went above and beyond to help me through this process and it was great to receive this level of customer service. Highly recommend this business for any of your truck needs.

Terrible customer service. Be prepared to wait over 30 minutes if there's a person ahead of you.read more

I was able to drop off my motorhome on a short notice at Cummins Service Center on loop 610…read more I had a bad oil leak and I knew that but needed an estimate for my extended warranty company. A technician called me back the next day to tell me the extent of leakage in multiple places underneath the vehicle and from the top of the engine and that the warranty company would cover most of it. He precisely told me the job would take 18.2 hours of which 3 hours are diagnostic only. He told me the warranty company would only pay for 13.7 hours based on their books so I needed to pay for the difference of 4.5 hrs at the rate of $171 an hour. I told him to go ahead because I needed my RV back which I live in full time. He gave me 3 days estimate for work to be done. On the 3rd day he called me to ask permission to tear into the floor of the bedroom to get to the top of the engine and informed me that damage could happen that they wouldn't be responsible for. I asked the nature of leak from the top and he said minimal comparing to the bottom so I told him not to perform those items. Later that day another person called me from the shop to inform me that the work is done and I could pickup my RV and he gave me the total I would have to pay of around $2,000. I told him it doesn't make sense and to verify and so I had to wait until next day. He called back next morning to tell me that total I'd pay is about $1300 and I told him I'd come pickup the vehicle. When arrived at the location I had to wait an hour before someone could talk to me. When the customer service person came, he gave me the details of charges but there were no details of how many hours the job took, just one total for labor plus detailed list for parts, additional fees and taxes minus discounts they gave me. I asked if I can get detailed list of hours charged and the guy wouldn't do that but when I divided the labor total by their rate of $171 an hour I came up with 18.57 hours. I began to argue with customer service because he was being shady about what hours were charged then called the person I have been talking to and then said ok will take off another $300. I refused and wanted exact hours charged but again he wouldn't provide it. I had previously wrote down the estimate on first day and calculated the difference to be $613. Customer service agreed and I paid the difference of $742.52 but only because I have cancer and have already been there almost 2 hours and started to feel exhausted. So eventually they charged me and the warranty company 15.2 hours for all work done, over 4 hours of that I paid out of pocket. I am still positive that I was over charged and it was evident from the start they intended to steal the hard earned retirement money of a disabled veteran. I am still looking to find out how many hours exactly it would have taken to get the job done and I will pursue it legally. Do not take your vehicles to this location and be sure what's being done anywhere you go.

I walked in the store with a warm "hello welcome to o'reilly" the lady that helped me was…read moreamazing, Brenda was her name very professional her attire was spot on, shirt tucked in name on display, I mean spot on... i was in the market for a tag light, for an upcoming inspection, she looked it up I in the system and sure enough O'Reilly NEVER lets me down, but overall without her knowledge and quick hands on a computer I would've never found the part myself. Thank you Brenda for being awesome

GREAT service! I came early in the morning on a cold rainy day to get some new windshield wipers &…read moreAlfonzo went outside in the rain & changed them for me! Thank you Alfonzo! Everyone there was extremely friendly and helpful and I was in and out right away!