This is the best place to have your Toyota serviced. The service managers are super. The waiting…read moreroom is clean and spacious and has water, coffee, and some packaged snacks. Toyota does a multipoint inspection with the oil change. Service was quick, and the results of the inspection were carefully explained. I opted for a needed alignment that was completed within another 45 minutes. Highly recommend Ed Martin service!

We rented a van for 11 days. It was clean, ready on time, fair pricing. Counter help was friendly,…read moreprofessional, appreciative of the drop off area after hours. Everything was perfect, hassle free and no complaints. Third time renting here, we're loyal customers!

A mechanic invited me up a few days ago and gave me a free oil change and warn me about my breaks…read more He told me he has a relative who is autistic but unlike me his relative in low functioning and can't drive. While I wait he gave me a Taco Bell combo. He told me some sales people is under pressure to make sales. I do have slow motor skills and a speech impediment and I wish if people who has these are not high pressure into a choice. If Matt Steinbrink and Todd Johnson just say sorry and agree to be less high pressure to people who have speech impediment and slow motor skills in the future. I would remove any and all negative reviews. Unfortunately I tried to get refinance but the online paperwork is to confusing to me.

Wow. I needed my car's battery replaced and called to see if they could do it. They didn't have…read morethe one I needed for my Kia, but suggested I buy it elsewhere and they would install it. They were friendly, efficient, and professional, and the charge was reasonable. They even washed my car! I would definitely come back here for any other auto needs.

Nobody likes having to take their car in to the shop, but these guys make it as convenient as…read morepossible. I have purchased several Hondas here and always have my car serviced at Penske, too. Ultimately, the process of buying a car is just not fun. It takes a long time, there's a lot of waiting, and heavy decisions to be made. But they make it as smooth and painless as possible. I've seen Hebert and Cody, both a handful of times--and they're awesome! While they could easily take advantage of a girl who doesn't know what she wants, I feel like they look out for me and genuinely try to get the best deal. Last time, one of the salespeople gave me advice that saved me probably $100/month on my car payment. When I'm ready to buy a new car, this will undoubtedly be the only stop I make. The service department treats my car like a baby. They always keep me informed, prices are reasonable, and they are knowledgeable and efficient. I've had particularly great service from Brandon. Like I said--getting your car serviced is not fun, but they keep the waiting area clean and well stocked with complimentary coffee, water, and snacks. The waiting area is also quiet and reasonably comfortable. I honestly wouldn't even consider taking my car somewhere else unless it was an emergency.

Noticed that I had a headlight out last night and wanted to get it replaced immediately! I called…read morePenske to see if I needed an appointment and the friendly gentleman I spoke with informed me that I could just stop by. So after I got off work I popped in to get my light replaced. Andrew assisted me once I pulled into the bay. He was friendly and professional. He had assistance from another team member since I opted to have both headlights replaced. My service from Penske is always great, but this time it was quick and efficient... so quick I didn't even have to get out of the car this time. I highly recommend Penske if you own a Honda and need any service completed.

I was looking for a car and wasn't too optimistic about any car dealership. Indy Motors had a…read morevehicle that looked good in pictures but I wasn't expecting anything special. When I first arrived I was treated with much respect and met with Salma. She was superb and the car looked better than the pictures. I was very pleasantly surprised at the service. When I found a car that I liked, I was expecting them to not be transparent about the vehicle and then was shocked when they allowed me to take the car to a Lexus dealership for a complete Pre-Purchase inspection. No other dealership would allow such a request. I would highly recommend working with Salma and Indy Motors, you will be surprised at the service they offer and the delightful attitude of the sales team. Again, ask for Salma!

Literally the worst car experience of our entire lives (check their Facebook reviews) after buying…read morea car from them. We immediately had to drop at least $10,000 of work into it in THE FIRST MONTH. Since then we've had to put another $10,000 (still in the first 6 months). I UNDERSTAND cars have issues but we have not gone ONE WEEK without a MAJOR issue since buying this. The work we've had done in the first 6 months -new battery -new spark plugs(this was needed after Indy motors did work on it and did it incorrectly. It caused us to stall out on a major highway in Chicago) -new fuze box -new pistons and lifters -(Indy motors did this and it's already Broken & needs replaced- the shop said they did awful work) -suspension system -transmission (was needed literally the DAY we got it back from the initial repair at Indy motors) -new fuel gasket -exhaust bolts -struts -bad wiring -The Throttle Actuator -grill actuator -mass air flow sensor -catalytic converter- -new tires bc they put on 15 yr old tires on a 7 yr old car They are a complete scam (check their Facebook reviews) and I would not recommend them to anyone. The 2017 suburban we bought looked pristine and ran well on the test drive & three days later it was dead and since then it's been NON STOP problems. They have since ghosted us. They stopped replying & won't answer us. We also recently had a tire POP (again putting my kids in danger) and when we took it to the tire shop they said "where did you get this thing, it has 15 year old tires on it." The car is only 7 years old... Indy motors did fix the initial problem (which is now broken and they said it was done incorrectly and used "junky parts" ) ALSO when the car was delivered back to us from being at Indy motors it immediately needed a new transmission (like the same day we got it back) They have enough bad reviews on Facebook just like this, I'm not the only one. I've asked and asked for a full refund and have been ghosted. When we initially asked them to buy the car back they only would give us 15 for it after we bought it for 22. Make it make sense. They are dishonest, and have put my family in danger more than once. I honestly do not know how they sleep at night scamming young families and putting children in danger. I am almost confident that they KNEW this car was in a flood/ messed with the VIN/ didn't inspect it at all. DO NOT WASTE YOUR MONEY.

Great experience! They had an answer for every question I could have and were very fast, efficient,…read moreand flexible! It was a low stress/pressure environment and a very helpful team!

Our daughter (24) bought a 2016 Honda HRV in June from Omega. Lives in VA, relocating to an area…read morewhere she knows no one and has at least 30 min commute. Bought all the warranties with the car. Put 7k cash down and financed the rest, wasn't a cheap car. Noticed before the test drive the tire was very low. Was told by Mike because of the cold mornings we've had (yeah in June) they checked the tire "they put it up and blow air and check it for any leaks" Mikes words. That clearly did NOT happen. Our daughter flew back to VA and we had plans to swap cars in a few weeks. She had one of ours. The car had not been driven for a week. I noticed tire was low again and saw a nail in the tire. So it hadn't really been checked. We fix the tire, then Check engine lights come on, headlight is out and parking break light is flashing, back up camera doesn't work has actually been dismantled. Take it back to Omega and find out the radio has been swapped out, car has a non factory radio. Told by Mike it was an Apple system, which it's not an Apple system. Also previous owner also dismantled the backup camera. Drive it home, engine light comes back on. Take it back. Cancel our trip to swap cars. Try again. Halfway to our trip check engine light comes back on. We drive it to VA not wanting our daughter in it. In VA take it to a Honda dealer, $199 for diagnostics. Multiple parts not Honda. Needs about $1600. worth of work. Multiple parts are not Honda. Honda contacts the warranty to find out what will even be covered. Find out the payment was NOT made to the warranty company so it was cancelled. Mike is supposed to on it with the warranty but we don't even know what's going to be covered. Will our daughter now have to pay an additional $1800, I guess we wait and see. Earlier my husband talked to Mike about the warranty being cancelled; even with Mike knowing the car is again in the shop in VA. There was no apology, no reaction at all. NO I would NOT recommend this dealership. It's has been an absolute disappointment. Had the car not even 1 month, it's something bad every time it gets driven. Which the only time it's been driven is back to the dealership to fix something. This has been the worst experience I've ever had with any business dealing. Don't risk it. Find another car. Find another dealership. I wish we would have walked anyway as soon as I saw the flat tire.

A wonderful and beyond-expected experience here today. I was in line when Mark walked in, hadn't…read moreeven clocked in yet, and said Welcome to Advance Auto Parts, Ma'am, may I help you? He proceeded to replace my vehicle's battery and without any doubt, NO one would have put forth the efforts he did. It was a corroded, challenging mess. I am so grateful to him. Good customer service is unusual anymore. Such an excellent experience!

Had the parts I needed in stock, helped me select from several options and had me on my way in less…read morethan 20 minutes! I appreciated the advise and the willingness of the salesperson to talk with me about my driving habits to better recommend the best brake pads and rotors for my car I'll be back the next time I need parts

If I could give more than five stars, I would…read more I had been searching for a new vehicle for quite a while. I was driving a BMW X1, but with my 14-year-old son and his very tall friends, it just wasn't cutting it anymore. I needed something with real legroom, and I had my heart set on a Honda Pilot. I originally came in to lease one, but unfortunately, it had literally just been sold before I arrived. Instead of sending me on my way, Edward showed me a pre-owned Pilot that ended up being an even better fit. Here's what really impressed me: I called around 7:30 PM, and they closed at 8:00 PM. Most dealerships would have told me to come back the next day. Not Edward. He took the time to get me out on a test drive, answered all of my questions, worked through the paperwork, and even agreed to take care of a few items I wanted inspected before I finalized everything. The experience didn't stop there. When I brought the vehicle back for those items, Edward was there waiting to greet me--even though it wasn't during his normal working hours. I have NEVER experienced customer service like this. Not at a dealership. Not anywhere. Edward went far above and beyond, and because of the way I was treated, they have earned a customer for life. When it's time for my next vehicle, I won't even shop around. I'll be back. Thank you, Edward, for proving that exceptional customer service still exists! I love my 2023 Honday Pilot even more because of the service.

My new car recently had an issue with the windows. I called the Honda dealer I purchased the car…read morefrom and they refused to provide me an appointment for a couple of weeks. Honestly, I was fuming! I called Great Lakes Honda of Fishers and they got me in within 2 days! I arrived first thing in the morning for my appointment and everyone was very friendly! Ladies, they even heard me when I told them my issue! The gentleman assured me they'd get me taken care of before I was off work for the day. I had a text allowing me to check the status of my car from the time I checked it in, which was great! My car was completed well before I was off work. Pickup went smooth and my car doesn't seem to have the issue anymore! I personally am very excited to have a Honda dealership I can utilize for my car's warranty service. Being heard, getting a quick appointment and being treated with care is very refreshing! Keep up the great work, it's a pleasure to do business with you!

WOW!!!!! GREAT DEALERSHIP! No silly gamesmanship, no BS, nothing that was not EXCEPTIONAL!…read more Matt Pontius was an amazing sales guy......no pressure, just amazing competence! I've bought a lot of cars over the years and did not look forward to dealing with the normal issues of buying a car, but these guys made it easy to do the deal. Patrick in the closing office for the paperwork was more professional than I have even experienced in a car dealership. These folks sell a quality car at a fair price. No need for drama of any kind. NOTHING BUT ABSOLUTE PROFESSIONALS FROM THE ENTRY TO THE EXIT. The car was perfect in every way and better than described. Also, FRITZ is a terrific guy if you can catch him. He is the history of modern car ownership! I wish that every car dealer would take their example and live it.

1 star. After…read morebouncing back n forth from Fishers to Carmel, I found a car that I loved on a Thursday night. They wouldn't negotiate on price until I got a PPI which was scheduled for Monday morning - the earliest appt available. We arranged for me to pick up the car early Monday morning before they opened. I arrived and the salesman smiles and says, it's gone! He sold the car on Saturday. No call. No first right of refusal. No courtesy. Nothing. This car was a specialty color that is very rare. I was in love with the car and was ready to pay cash on Thursday night, but they wouldn't even discuss it before I got the PPI. That's super fishy. Is it because you were holding it for another buyer? Is it because I'm a young woman? Is it because I'm Black? Doesn't matter. It was wrong. I think it was his smile that sent me over the edge. Nothing about this situation was joyous. I will never return and I hope no one else does, either. Shame on you, Fritz!