We were referred to Griffis by a friend after having a heat pump install with odd failures after a…read moreyear. We were visited by Jeff (for an estimate for repairs), and Bud (for service/advice). They taught us more about our system than the original installer did, and they were supremely honest with high integrity. When they realized ours was a new system, they said they were not going to charge a full service fee. Further, they explained what the readings meant in terms of things we needed to worry about (far different than the other company). I feel confident about our system and servicing with Griffis. They even gave us a guideline about when our system needed regular servicing (which definitely contradicted our previous company). Thank you for the great and honest service!

We had Griffis replace our gas furnace. We also had them add air conditioning to our house at the…read moresame time. They gave us bids for 4 different furnace air conditioning combinations. They handled applying for the permits and also filed the warranty paperwork. They do not cut corners. The crew is professional and on time. We are very happy.

I hired Rainier Heating & Cooling for regular maintenance of a mini-split system (4 interior and 1…read moreexterior units). I compared several vendors, and Rainier was the one that provided the most clear and competitive pricing. Alex arrived at the agreed upon time (we had an arrival window of 8-11am) and proceeded to perform the job quickly and efficiently. He washed the filters outside to minimize the dust inside the house. Since the maintenance, the A/C feels a lot more potent, which is great with the high temperatures we are currently experiencing. I would gladly recommend Rainier Heating & Cooling.

Excellent service from start to finish. Steve was great throughout--answered all my questions and…read moregot me exactly what I needed at a fair price. The installation team was on time, professional, and their high-quality workmanship really shows. About a month after the install, the thermostat turned out to be faulty. Their post-sales support was just as good as the initial install. They had Austin out the very next day to replace it. He was professional, efficient, and had everything back up and running quickly. They delivered the kind of follow-up service you hope for but rarely get. Highly satisfied.

Hawks Heating and Air has been nothing short of amazing. They are always dependable, professional,…read moreknowledgeable, and respectful of my home. Every time they have come out they have treated my property with care and taken the time to explain what they're doing. What truly sets them apart is their dedication - they drive at least an hour each way just to service my home, and they still show up on time and ready to help. That level of commmitment is rare, and I appreciate their reliable, high-quality service more than I can say. I highly recommend them to anyone looking for a trustworthy HVAC company.

BrAndon fix our new hot water heater twice. One part was faulty. Very knowledgeable and efficientread more

I had Shawn install a furnace and air conditioner in Feb 2020. He did a great job BUT his follow…read morethrough is not good. He was suppose return in May 2020 to make sure air conditioner was running good and help me set thermostat. I called him many time and left messages to remind him to come and to let him know the air conditioner is making a noise when it starts and stops BUT I cannot get him to return my calls. I am frustrated that he won't call me back and do what he told me he e would do. I feel his maintenance agreement is not up to trustworthy standards.

From the owner: repairs and service on heating and air conditioning equipment.read more

tldr - if it's related to HVAC, call the installer of your HVAC system if possible…read more I called Green Bear to take a look at an HVAC system (on second floor) that was leaking water on the 1st floor ceiling (due to AC condensation). They sent someone over, who didn't really open the HVAC system panel much. I didn't seem confident that this would fix it. But they recommended to fix the drain pan inside the evaporator coil box, which they said was much more expensive. For clearing the drain pipe and gluing a loose pipe, which didn't actually fix the main problem, they still billed me $300 - diagnostic fee ($99) + 1 hour ($199) - (there's a 3% credit card fee, but they accept checks) 4 or 5 hours later, there was dripping again. I ended up calling Bob's, they sent 2 technicians who knew what they were doing (they opened the panel properly), they found and fixed the issue - it did not involve replacing a drain pan. Bob's only charged me the diagnostic fee of $175 and did the job right (compared to $300 that Green Bear charged)

I had an issue with a gas leak in the fireplace so I scheduled servicing the fireplace as well as…read morethe HVAC system. I was quickly scheduled and the tech arrived on time, took care of the issue.i was provided pictures of the work, and a report. I found out shortly after there is a 90 day. Warranty on the service - which is great in case I have any recurring issues. Price is a bit on the higher side but I knew that before scheduling the appointment.

Been using for a few years for tuneups and my son had a heat pump put in that works mahvelouslyread more

I have had enough. While Go Green was the cheapest quote, you get what you pay for. My nightmare…read morebegan in October 2025 and is still ongoing six months later. As of April 13th, I am still being double charged and the issue has not been resolved. I have been flexible and willing to work with them, but the owner Mark and the sales guy Loren made that impossible. Loren will say anything to close a deal. The lack of oversight is staggering. They refused to do a walkthrough with the installer and seller, which led to two heat pumps being installed incorrectly. They had to be moved, and that caused even more damage to my home. They also charged my credit card while "charging" a Synchrony loan, so I have been effectively double-charged for months. Now they refuse to speak on the phone and only send haphazard email replies that never resolve anything. They promised to fix the drywall in writing. This was necessary to repair their own mistakes and because I preferred to have the electrical work go through the house, which they agreed to. Instead, they sent a third-party worker and then demanded a massive payment for the repair. They eventually gave me a payment to cover the drywall fixes myself, which I am grateful for, but even that took over 3 months of fighting. The actual installers and electricians were amazing. They should go find a new job at another installer with actual integrity. My problem is entirely with Mark and Loren. Since they use AI for their reviews, expect a fake reply from Max below. Save your sanity and hire a company that won't hold your money hostage.