We have used Terry's previously when our water heater went out at Thanksgiving and they did a great job. So, when we found a leak under our kitchen sink yesterday (while preparing for a block party) they were our first thought. To fix the leak with a long term solution, they fixed the plumbing under our sink so it would not have so many areas of connection (less points to leak). We realized the previous work was done only with a compression (no adhesive, etc.) so they corrected that also. Since they had to come out anyways, I asked them to look at our master toilet and they replaced the guts so that it will fill correctly going forward. Terry's plumbing (and Jason) are timely, professional, and courteous. Thanks for another great job! read more

Terry's Plumbing - In with the new parts... - Plumbing Near Me - Flagler Beach, Florida

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showed up on time for estimate, reasonable price came back ahaed of schedule, did the job with good results, no surprises very personable, highly recommend. read more

We have been a customer Terry's Plumbing for the past few years and have been extremely happy with the service they have provided. They are always on time, honest and reasonably priced. They stand behind their work and I would highly recommend them for any plumbing needs big or small. read more

Rude, currently renting while looking to purchase home. Plumber came in with owner to get quote to repair shower. I said I did not know new plumbing was required for shower tile replacement. He said that's why I'm the plumber real cocky like. Rude employees usually equates to rude owners. Be wary of this company, unless you like disrespectful people. read more

We have used Terry's Plumbing for years which included installing a whole house water filtration system. Today At 3:00 p.m when a leak developed in the system which required the water to be shut off to prevent flooding Terry's was called and Chelsea answered. After explaining the urgency and suggesting the Call should be categorized as an emergency ( we understood there is a price increase) she was not at all concerned, did nothing to try and get a plumber over but instead with a "who cares attitude" said they could probably have someone out tomorrow. Her attitude was horrible with a don't bother me demeanor. We will NEVER use this company again. We called Frank Gay (a company we never did business with before) and they understood the problem and within an hour we had a skillful plumber out who fixed the leak . Terry's is going down hill and is not concerned with pre-existing customers We Will never recommend this plumber. read more

We were not getting hot water and needed a plumber. We called asking for help. A young man showed up, looked at the heater, touched a couple of things and exclaimed there was nothing wrong. He demanded his fees of $95 which he expected then and there. read more

Called for garbage disposal installation. They were out within just a couple of days, and did some additional work while they were here. The young man who was the plumber was very capable, quick, and pleasant. Would have these people come back anytime. Highly recommend them. read more

Had a couple of minor issues that needed to be corrected around my home. I called Terry's Plumbing and was pleased to actually have a person answer my call and set up an appointment. My tech Josh showed up a few minutes early but they called to confirm it was good with me. All issues corrected. Josh also found a crack in the case of my garbage disposer which answered the question as to where the rust colored water was coming from under my sink. The disposer had a crack in the case. I would never thought to check there. So another problem eliminated before it became an issue. read more

I had a clogged drain and was informed that they don't unclog drains. Really? A plumber doesn't unclog drains, unbelievable.

Polite..professional..no nonsense..arrived on time..worked the whole day..faorly big job..no issues..would use again

My rating is a zero. So bad I had to file a complaint to the Better Business Bureau. They failed to respond to BBB so the BBB recommended I contact a lawyer and take legal action. See Below: Dear : This message is in regard to your complaint submitted on 1/16/2019 against Terry's Plumbing. Your complaint was assigned ID 13329198. The Bureau has closed this complaint and noted that the business did not respond to the complaint. This complaint will be reflected on the company's BBB Reliability Report with the following language: "The company failed to respond either to the consumer or the Bureau to the complaint(s) filed." The text of your complaint may be publicly posted on the BBB web site (BBB reserves the right to not post in accordance with BBB policy). Please do not include any personally identifiable information in describing the nature of your complaint. By submitting your complaint, you are representing that it is a truthful account of your experience with the business. BBB may edit your complaint to protect privacy rights and to remove inappropriate language. If you wish to further pursue the issue, you might contact a legal advisor or the Attorney General's office. Please feel free to contact us with any further questions. Regards, Lisa Hartman The Better Business Bureau read more

Top notch! Quick and affordable. Fixed the problem in no time and the cost was well below what we expected. read more

The service was top notch. I had a short period of time to get my problem fixed. They "worked me in" and came the same day! A life saver for me. Friendly and professional technicians. Would recommend to anyone. read more

No organization in this company. I wanted to get a whole house water purifying system installed and spoke with the owner who told me to send all info about this system and installation instructions to him via email to get an estimate. I did and waited 5 days with no response. After 5 days I called again to get a bunch of excuses from his secretary and that they needed to schedule a time first for someone to stop by and give me an estimate. Hello...the email was supposed to be sufficient to get me an estimate. All info was included. If I have to wait 2 weeks to get an estimate and who knows how long to get the job done and multiple calls from my side, then I am assuming this company doesn't have their facts together and is totally disorganized. Needless to say, I hired someone else. read more

charged me over $200 dollars and did very little . Problem even worse after he left .