I just left Auto Plaza Chrysler side. Jason Shearer is our sales person and sales person to my…read morekids, as he was walking me out he looked at my Jeep (my baby) and said what's wrong with your bottom flashing on the bumper? Two weeks ago my son Colin Salute Rumpsa took my Jeep 4wheeling. (I don't even do that) and with the help of Tom Suda and Pat Wright managed to take 1/2 the cedar trees with them. So Jason Shearer went to the parts dept and on a very hot parking lot fixed my Jeep. Wanted nothing and charged me nothing. That my friends is CUSTOMER SERVICE AT IT'S BEST. Auto Plaza of Desoto your staff is amazing and it does my heart good to know you will be here for the many years to come. Thank you, Thank you, Thank you. Sincerely, Anita Rumpsa

Purchased a 2026 Durango on November 6, 2025 and had it delivered the following day. The driver…read moreinformed me upon delivery that they didn't give him the second key. The following morning I called inquiring about the second key fob and they assured us that they were going to mail it. We've called 3 additional times asking where and when we would receive it. Each time they've lied and said they were going to send it UPS. I'm at the point now where I'm fed up with the lies being told and will contact an attorney next week. We bought this vehicle for our son in college in another state and will not release the vehicle to him until we receive our second key fob. This is very unprofessional and I will never deal with this dealership again.

I've used JMB for about 10 years now from his first small shop to his new larger building between…read moreHillsboro and Desoto. I've had custom fab work, built motor, custom turbo setup, suspension, tuning, all kinds of powder coating on numerous items, and just regular maintenance work done here. Their powder coating is some of the most durable I've ran across and they got colors galore! All top quality work, parts, and fantastic service with gratitude. All the employees are great guys and super friendly. Justin(owner) is a fantastic friendly and helpful guy that stands behind his work. It might be a drive but I wouldn't choose anyone else to do custom work on a vehicle. I'll even go for my oil changes just to see everyone there.

I used JMB to do some chassis welding on my 2013 Mustang. They did excellent work and were…read moreextremely professional. They will continue to get my business even though I live in St. Louis. It is worth the drive.

John is the man. We had a blowout on our trailer at 1:30am and called him. He was busy with another…read moreroad side job at the time and said he would call us as soon as he was done. Right after he finished the previous job he called us and got our tire size and was on the way with a new tire. Changed tire on the side of the highway and was very efficient and professional. Would recommend to others in need.

John is the best,fast and very reliable. Took care of my truck after TA stated I needed a whole new…read moretire

I had purchased a well used pickup and was returning home when the pickup went into the limp home…read moremode. The pickup did this three times in 20 miles and I still had 90 miles to go. It was too dangerous to continue my trip home. I didn't want to be the hood ornament for a semi. I pulled off at a convenience store and begin my search for repair shops. Rather it was luck or divine intervention "The Shop" was only about a quarter of a mile away. My suspicion was quickly confirmed the truck had a bad auto throttle body. Since I was out of the area I could of been easily held up for addition and unnecessary repairs. I wasn't. I was told what was wrong and what the cost would be. The repairs were performed and the pickup test driven to ensure I wouldn't become a semi's hood ornament. I would like to commend the shop for having ASE certified mechanics. Thanks for getting me out of a Jam. Stan

our transmission gave out on our way to Mexico , so we stopped by at The Shop hoping they Were able…read moreto help us with the problem as we walked in and explained to them our situation they quickly started searching for a brand new transmission and even took their time to take us to a nearby hotel at a great price . i was amazed how kind and helpful they were . Dave was able to get us back on the road within one day he picked us up from the hotel he dropped us off at After installing a brand new transmission at a great price with warranty In A very short period of time ! truck runs great and we are back on the road! May god bless you all thank you for everything .

Shaba was great, had to get a seal on the golf cart tire and valve stem on vehicle only a cpl and…read moregreat service....also speedy service so all in all 5 stars!!!

They replaced the transmission on my 2016 Impala. They did great work and the price was more than…read morefair in the current market. From here on out, I will trust D & J Auto Service for all my needs that are above my DIY skills.

My trucks water pump failed after a trip, and I called several different mechanic shops, but most…read morewouldn't call back or it would be 3-5 weeks for repairs. My normal shop was having issues with getting help so I called D & J. Dave answered the phone and was super courteous and scheduled me to come in within a few days. On the day I brought it in, he called me shortly after I dropped it off and told me the estimate to have it repaired. They had the truck repaired and I was back on the road that afternoon. I would highly recommend them. Added bonus, the shop was immaculate.

I was in desperate need of an oil change, but was putting off going to my usual place at Brentwood…read moreand Clayton because it is now a huge pain in the ass to get out of. Not to mention that the price is always different, but falls somewhere around $40-50 depending if they pull the "crazy foreign car" card and upcharge for my apparent lack of patriotism. I have a Jetta. Not exactly the most obscure vehicle in the western hemisphere, but mysteriously somehow more expensive to service than say, a nice American Ford. Driving home today, I notice a sign on Auto Plaza Ford for a $9.95 oil change if the Cardinals score more than 6 runs the day before. A quick run through the memory bank and sure enough, the Cards pulled it off yesterday. As I pull my little foreign car into the Ford lot, I feel like a cat walking into a dog convention. Would my kind even be welcome here? I go inside, step up to the counter and sheepishly say that I would like the oil change special, but that (gulp) I drive a Jetta. Is that okay? The service tech did not even bat an eye. I kept waiting for the catch, but there wasn't one. They didn't even wave my dirty air filter in my face or try to convince me that unless I bought new $50 windshield wipers, I didn't have a chance at surviving the impending winter. Just changed the oil and presented me with a bill for $10.00. The only reason for 4 stars is because it took a pretty long time. Long enough for me to finish the New York Times crossword puzzle and read a Time magazine from 2008 (it's like being able to predict the future! My money's on Obama!). But the waiting room was comfy, they have a Starbucks coffee machine and People magazines in Spanish. Plus, I mean, they're a *Ford* dealer who treated a German car like their own. If that's not a lesson in tolerance, I don't know what is.

Scott Sanford was an amazing salesman who was down to earth and honest with us. He helped…read morefacilitate the trade in of our Tacoma after a horrible experience with Toyota. He made the process enjoyable and reminded us of why we shop ford. It's the customer service and the quality of people that work here. Fantastic human and fantastic dealership. Not pushy, not judgy, just good people selling cars. Brad went above and beyond to make sure we could afford what we wanted and to make sure we were taken care of warranty-wise

Best Auto body shop West of the Mississippi! I called Real McCoy when I was in a fender bender,…read morethey were very reassuring, walked me through the process, even educated me on how to deal with my insurance. Once I handed over my car, they had it repaired and absolutely sparkling in one week. They are the most friendly business owners I have ever met! So engaging, helpful and down to earth. They even detailed my car which is something I absolutely look for in an auto body shop. Don't miss your chance to work with these guys. I'll always take my cars here when need be. They really know their stuff!! Thank you again!

Take your business elsewhere! I needed a simple estimate on getting some scratches buffed out and…read morewindow tinting on my vehicle. I was told the estimate would be sent and after 3 days of not receiving it, I called to inquire about it. I was told it was still in "processing" and I was reassured it would be sent shortly. Several weeks have passed and still no estimate. I will be taking my business elsewhere. Also, this place doesn't like to answer the phone. Constantly got a voicemail. Very poor customer service. I should also mention that parking is less than ideal at this little hole in the wall place.