I just left Auto Plaza Chrysler side. Jason Shearer is our sales person and sales person to my…read morekids, as he was walking me out he looked at my Jeep (my baby) and said what's wrong with your bottom flashing on the bumper? Two weeks ago my son Colin Salute Rumpsa took my Jeep 4wheeling. (I don't even do that) and with the help of Tom Suda and Pat Wright managed to take 1/2 the cedar trees with them. So Jason Shearer went to the parts dept and on a very hot parking lot fixed my Jeep. Wanted nothing and charged me nothing. That my friends is CUSTOMER SERVICE AT IT'S BEST. Auto Plaza of Desoto your staff is amazing and it does my heart good to know you will be here for the many years to come. Thank you, Thank you, Thank you. Sincerely, Anita Rumpsa

Purchased a 2026 Durango on November 6, 2025 and had it delivered the following day. The driver…read moreinformed me upon delivery that they didn't give him the second key. The following morning I called inquiring about the second key fob and they assured us that they were going to mail it. We've called 3 additional times asking where and when we would receive it. Each time they've lied and said they were going to send it UPS. I'm at the point now where I'm fed up with the lies being told and will contact an attorney next week. We bought this vehicle for our son in college in another state and will not release the vehicle to him until we receive our second key fob. This is very unprofessional and I will never deal with this dealership again.

My wife and I have been to Harold's on multiple occasions inspections, exhaust repair, etc. We have…read morealways been treated great and received fast, reliable, courteous assistance. We will be repeat customers.

I don't know whether this shop is excellent or not: I could never get through to make an inspection…read moreappointment by phone. The answering mailbox is full, so I could not even leave a message, and the place was closed when I drove by in the morning and evening. So unless you do not work or have weekdays off, it might be hard to get in. As far as the weekend, I'm not sure about their hours since I live 25 miles away.

John is the man. We had a blowout on our trailer at 1:30am and called him. He was busy with another…read moreroad side job at the time and said he would call us as soon as he was done. Right after he finished the previous job he called us and got our tire size and was on the way with a new tire. Changed tire on the side of the highway and was very efficient and professional. Would recommend to others in need.

John is the best,fast and very reliable. Took care of my truck after TA stated I needed a whole new…read moretire

My husband wanted his a detailed interior car clean for Father's Day and I'm glad I found David! He…read moredid an exceptional job and now I'll be having my car done and recommending him to everyone I know with little kids who make a mess of the car. He helped with dog hair and stains too! really excellent job.

David did an amazing job detailing the interior of my car. He was professional, responsive, and…read moremade it super convenient by having a mobile business. He was able to detail my car the same day I reached out to him and I would recommend him to anyone looking for a quality and quick option. His rate was also very reasonable.

I was in desperate need of an oil change, but was putting off going to my usual place at Brentwood…read moreand Clayton because it is now a huge pain in the ass to get out of. Not to mention that the price is always different, but falls somewhere around $40-50 depending if they pull the "crazy foreign car" card and upcharge for my apparent lack of patriotism. I have a Jetta. Not exactly the most obscure vehicle in the western hemisphere, but mysteriously somehow more expensive to service than say, a nice American Ford. Driving home today, I notice a sign on Auto Plaza Ford for a $9.95 oil change if the Cardinals score more than 6 runs the day before. A quick run through the memory bank and sure enough, the Cards pulled it off yesterday. As I pull my little foreign car into the Ford lot, I feel like a cat walking into a dog convention. Would my kind even be welcome here? I go inside, step up to the counter and sheepishly say that I would like the oil change special, but that (gulp) I drive a Jetta. Is that okay? The service tech did not even bat an eye. I kept waiting for the catch, but there wasn't one. They didn't even wave my dirty air filter in my face or try to convince me that unless I bought new $50 windshield wipers, I didn't have a chance at surviving the impending winter. Just changed the oil and presented me with a bill for $10.00. The only reason for 4 stars is because it took a pretty long time. Long enough for me to finish the New York Times crossword puzzle and read a Time magazine from 2008 (it's like being able to predict the future! My money's on Obama!). But the waiting room was comfy, they have a Starbucks coffee machine and People magazines in Spanish. Plus, I mean, they're a *Ford* dealer who treated a German car like their own. If that's not a lesson in tolerance, I don't know what is.

Scott Sanford was an amazing salesman who was down to earth and honest with us. He helped…read morefacilitate the trade in of our Tacoma after a horrible experience with Toyota. He made the process enjoyable and reminded us of why we shop ford. It's the customer service and the quality of people that work here. Fantastic human and fantastic dealership. Not pushy, not judgy, just good people selling cars. Brad went above and beyond to make sure we could afford what we wanted and to make sure we were taken care of warranty-wise

Great service and reasonable prices. You do not have to worry about getting "ripped off" at this…read moreauto service. They are honest and work in a timely manner. I will continue to bring my vehicles here. Highly recommend this place.

They replaced the transmission on my 2016 Impala. They did great work and the price was more than…read morefair in the current market. From here on out, I will trust D & J Auto Service for all my needs that are above my DIY skills.

Best Auto body shop West of the Mississippi! I called Real McCoy when I was in a fender bender,…read morethey were very reassuring, walked me through the process, even educated me on how to deal with my insurance. Once I handed over my car, they had it repaired and absolutely sparkling in one week. They are the most friendly business owners I have ever met! So engaging, helpful and down to earth. They even detailed my car which is something I absolutely look for in an auto body shop. Don't miss your chance to work with these guys. I'll always take my cars here when need be. They really know their stuff!! Thank you again!

Take your business elsewhere! I needed a simple estimate on getting some scratches buffed out and…read morewindow tinting on my vehicle. I was told the estimate would be sent and after 3 days of not receiving it, I called to inquire about it. I was told it was still in "processing" and I was reassured it would be sent shortly. Several weeks have passed and still no estimate. I will be taking my business elsewhere. Also, this place doesn't like to answer the phone. Constantly got a voicemail. Very poor customer service. I should also mention that parking is less than ideal at this little hole in the wall place.

Ethan and his team took two filthy cars that had just come off an auto transport truck after our…read moremove from Los Angeles to St. Louis and made both of them sparkle again inside and out. Terrific work, great service and, just plain nice guys! We'll be using Ethan's service on a regular basis from now on. Very highly recommended.

Ethan and Anthony(?) detailed the exterior of my car on 18-MAR-2026. They arrived a bit early…read more(that's a good thing) after contancting me to make sure the timing was ok, took great care with my car and my property and stuck to the quoted price. They were able to fix the swirl marks left by automatic car washes and my attempts to hand polish the car. Ethan did exactly what we agreed to and didn't try to do any aggressive upsells or bait/switch tactics. Overall this was a good experience at a fair price with great communication! Definitely recommended!