I just left Auto Plaza Chrysler side. Jason Shearer is our sales person and sales person to my…read morekids, as he was walking me out he looked at my Jeep (my baby) and said what's wrong with your bottom flashing on the bumper? Two weeks ago my son Colin Salute Rumpsa took my Jeep 4wheeling. (I don't even do that) and with the help of Tom Suda and Pat Wright managed to take 1/2 the cedar trees with them. So Jason Shearer went to the parts dept and on a very hot parking lot fixed my Jeep. Wanted nothing and charged me nothing. That my friends is CUSTOMER SERVICE AT IT'S BEST. Auto Plaza of Desoto your staff is amazing and it does my heart good to know you will be here for the many years to come. Thank you, Thank you, Thank you. Sincerely, Anita Rumpsa

Purchased a 2026 Durango on November 6, 2025 and had it delivered the following day. The driver…read moreinformed me upon delivery that they didn't give him the second key. The following morning I called inquiring about the second key fob and they assured us that they were going to mail it. We've called 3 additional times asking where and when we would receive it. Each time they've lied and said they were going to send it UPS. I'm at the point now where I'm fed up with the lies being told and will contact an attorney next week. We bought this vehicle for our son in college in another state and will not release the vehicle to him until we receive our second key fob. This is very unprofessional and I will never deal with this dealership again.

My wife and I have been to Harold's on multiple occasions inspections, exhaust repair, etc. We have…read morealways been treated great and received fast, reliable, courteous assistance. We will be repeat customers.

I don't know whether this shop is excellent or not: I could never get through to make an inspection…read moreappointment by phone. The answering mailbox is full, so I could not even leave a message, and the place was closed when I drove by in the morning and evening. So unless you do not work or have weekdays off, it might be hard to get in. As far as the weekend, I'm not sure about their hours since I live 25 miles away.

I was in desperate need of an oil change, but was putting off going to my usual place at Brentwood…read moreand Clayton because it is now a huge pain in the ass to get out of. Not to mention that the price is always different, but falls somewhere around $40-50 depending if they pull the "crazy foreign car" card and upcharge for my apparent lack of patriotism. I have a Jetta. Not exactly the most obscure vehicle in the western hemisphere, but mysteriously somehow more expensive to service than say, a nice American Ford. Driving home today, I notice a sign on Auto Plaza Ford for a $9.95 oil change if the Cardinals score more than 6 runs the day before. A quick run through the memory bank and sure enough, the Cards pulled it off yesterday. As I pull my little foreign car into the Ford lot, I feel like a cat walking into a dog convention. Would my kind even be welcome here? I go inside, step up to the counter and sheepishly say that I would like the oil change special, but that (gulp) I drive a Jetta. Is that okay? The service tech did not even bat an eye. I kept waiting for the catch, but there wasn't one. They didn't even wave my dirty air filter in my face or try to convince me that unless I bought new $50 windshield wipers, I didn't have a chance at surviving the impending winter. Just changed the oil and presented me with a bill for $10.00. The only reason for 4 stars is because it took a pretty long time. Long enough for me to finish the New York Times crossword puzzle and read a Time magazine from 2008 (it's like being able to predict the future! My money's on Obama!). But the waiting room was comfy, they have a Starbucks coffee machine and People magazines in Spanish. Plus, I mean, they're a *Ford* dealer who treated a German car like their own. If that's not a lesson in tolerance, I don't know what is.

Scott Sanford was an amazing salesman who was down to earth and honest with us. He helped…read morefacilitate the trade in of our Tacoma after a horrible experience with Toyota. He made the process enjoyable and reminded us of why we shop ford. It's the customer service and the quality of people that work here. Fantastic human and fantastic dealership. Not pushy, not judgy, just good people selling cars. Brad went above and beyond to make sure we could afford what we wanted and to make sure we were taken care of warranty-wise

I have recently used Kelley hauling and transport, and I could not have been more pleased with the…read moreservice!!! Very easy to work with great communications, on time, hauled off everything in a superb and timely manner. So easy to use, I used him a second time 2-3 weeks later. Same results... all good. Very competitive pricing even better than most. Especially if you consider the timing and service you get from them. Thank you Kelley Hauling you guys are the best. Bob

Fantastic! On Friday 08/21/2026 I was passing through Hillsboro when a skid plate under my truck…read morecame lose and was dragging. I called Terry's just before closing. They said if I could have it there in 10 minutes they would look at it. At the shop they put the truck up, replaced missing bolts to secure the skid plate and had me on my way. Even better, Terry's said it was a quick fix and did not charge me.

Had 4 electric motors replaced in my 1955 Thunderbird. One of the motors was damaged in shipment…read more Terry's coordinated replacement of the damaged motor and completed the repairs in a timely manner

Anthony did such an amazing job! My car looks brand new! He was able to get all of the dog hair and…read moredirt that's been accumulating in my car for longer than I care to mention. He had it smelling and looking brand new! He was on top of everything and great with communication and getting to my car in a timely manner. I will definitely be using him again!

Phil and his team did an excellent job on my vehicle after I was involved in an accident. They…read moregave me an accurate estimate, time frame on the arrival of the parts and completion of the work. They also kept me informed throughout the whole process. They exceeded my expectations by also fixing something that wasn't caused by the accident at no charge. My 2012 vehicle looks brand new! I will definitely continue to take my vehicles to them in the future.

Highly recommend Gerber collision they worked with me to do partial repairs then let me take my…read morevehicle out and bring it back to finish the job. We had a truck and needed it to haul our boat in between those repairs. They were friendly at every point and did a great job on the repairs. It was wasn't only the front office workers that were nice and helpful. I even had interactions directly with the laborers in the shop and they were equally kind.

I sent my niece here to get a quote on repainting her Nissan which I am paying to have repainted…read morebecause Nissan is useless. She came on the date and time agreed and stated the estimator appeared bothered by her request and didn't even want walk out and look at her car. No quote from her and no future business from us. You never know someone's circumstances and everyone should be treated with respect regardless of age.