Never again!!! Poor customer service. no name tag no introduction the driver…read moreSpeeding in inclement weather excessive Lane changing and tailgating we were terrified the family reunions president had to go up and speak to the driver about his erratic driving I couldn't think of anything but the duck boat accident down in the Ozarks where the entire family was killed and the Megabus accidents

There was a little confusion at first setting up the ride to the Muny that we had won. However,…read moreeverything went great after that. Don was our driver and very kind and courteous.We really appreciated his driving skills navigating the Muny exiting traffic congestion.Everything went great.A big thank you.

If you are looking for an exceptional travel experience- look no further. Been booking online with…read moreTotally Trips for the past 10 years, when I happened upon them after booking with one of the discount booking sites for an escape to St.Lucia. Found the exact same trip and accommodations on Totally Trips for HALF the price. Fortunately, I had insured the trip and immediately cancelled and rebooked with Totally Trips. Any and all bookings since have been exclusively with Totally Trips. Many people are under the impression that booking with a travel agent is more costly, but that is not true. The commission that they receive comes from the resorts, not the consumer. And the best part of this experience is that if there is any issues during your trip you have a name, a number, and a website to a real person to help resolve any issues! So what do you have to lose? Give them a try. You won't be disappointed!

unreliable and unavailable does not return calls nor text…read morevery disappointed with the service

From the owner: We are a small family business. Both drivers are Veterans. We have clean cars that don't smell like…read moresmoke. We service Jefferson county and surrounding areas with comparable prices. Thanks for your business.

I am fed up. This service is astoundingly awful. It is consistently late at this point. I have…read moretried to not write this review, but it's been a helluva long time coming already and today was the last straw. 80% of the time I call a cab it doesn't arrive within the time window we've scheduled so that I could arrive on time for the engagement I need to go to, and I end up having to cancel since I would get there way too late. Sometimes no one picks up the damn phone, and sometimes you might have a scheduled ride, and you are just left abandoned with no text, no call and no show like I was at church a couple of months ago. Also, Steve doesn't pay his employees apparently if you pay with a card, so you'd have to use cash app or pay in cash or the cabbie doesn't get paid which is nuts. That is not how you run a business. It's no wonder he is short staffed. He is short staffed because no one wants to work for him. And pretty soon at this rate no one will want to do business with him either. Do yourself a favor, use uber or literally any other service. This service is toast. EDIT: The owner Steve texted me after I left this review, making the claim that the reason they were late was because one of the drivers was in the hospital getting open heart surgery. A. None of that was mentioned when I scheduled my ride HOURS in advance, nor during the two follow up calls. B. At 5:05 Steve's taxi texted me and said that the driver would be at my place in 15 minutes, about 5:15pm like we planned. Then 5:30 came, another text saying that the driver would be here in another 15 minutes. About 5:45pm I call again, Steve tells me the driver will be here in another 15 minutes. I was supposed to be at my engagement at 6pm, by that time a cab still hadn't arrived, I wait longer, call again and then canceled the ride. By the time I would get there it would be too late if the cab ever got to me at all. And here is the biggest consideration I want to emphasize, I would not have left a bad review had it been a one-time event. This has happened repeatedly. And instead of trying to make things better, the owner responds with denying me service. That's fine. Because I'm going to leave this review on every platform where he has a page for reviews, including the Better Business Bureau. Oh and Steve, PAY YOUR FRICKIN DRIVERS.

If you don't mind waiting hrs to be picked up this is definitely for you. I called twice and was…read moregiven the run around. Now I'm an hour and a half late to my second job. Thanks guys you rock

I recommend Premium Transportation Services for Limo Service…read more My trip was a bit more complicated and rather than depend on an ad hoc service, I made arrangements with Premium. I arrived on an Amtrak train mid-day and needed to go to the airport (Lambert St. Louis Airport) to meet a relative. The driver advised me exactly what door to tell her to be at for our pickup. She was there and we were able to continue on our way to the final destination. I am familiar with the St. Louis area and have driven the route many times, but I left everything to the driver and he took exactly the right route - most direct and quickest - which impressed me greatly. He was safe and courteous. Even before my train arrived, I received a call from the service wile on the train advising me of the driver information which was excellent. The driver met me at the train station, picked up the relative with me, and delivered us safely to our destination. I was very please with the service. I recommend Premium and would use them again. Highly recommended.

We used Premium Transportation for transporting 4 adults and an infant and they were fantastic!…read more We needed to be picked up at 2 different terminals in St. Louis and transported to Chesterfield, MO. He was ready in the terminal to assist with the luggage and brought us right to the other terminal in time to pick up the other family members and their luggage. I definitely recommend Premium Transportation Services for your Limo Service!

Incredible compassion and top-notch customer service!…read more STL Shuttle Service deserves every bit of praise. My son is a freshman at SEMO, and we had booked a shuttle to take him from campus to the St. Louis airport after an incredibly difficult week--he had to travel home for his father's funeral. Plans unexpectedly shifted when his university stepped in to handle his travel arrangements, requiring us to cancel the shuttle. When I called, the team at STL Shuttle Service was incredibly understanding and compassionate given our sudden family loss, handling our cancellation with so much grace and empathy. Their kindness during one of the hardest moments of our lives meant the world to us. They absolutely have a customer for life, and my son will be using them for all of his airport trips over the next four years. If you want a reliable service that truly cares about its customers, this is it!

Had such a great experience using STL Shuttle service. I was honestly a little hesitant to book at…read morefirst because there weren't many reviews (I tend to be more on the anxious side with services like this). However, Bryan was very responsive and extremely helpful throughout the entire process including booking. We booked a round trip and were able to get picked up/ dropped off at a nearby location from the airport (not listed on their drop down menu) which was honestly very helpful and saved us the stress in finding another form of transportation. We also had a very last minute request for a later pickup and Bryan was able to accommodate our request, very thankful for that. The shuttle was clean and comfortable and our drivers both trips were very kind, punctual, professional, and knowledgeable with the areas we traveled to/from. Would absolutely recommend booking with STL! Thank you again Bryan and team!

Um no!!! I never give a 1star.. but I will here... I work at bar.. and we call this place…read moreconstantly for DD rides for our customers and they are never available!!! Wouldn't recommend!!!!

If you need a taxi and Steve's Checker Taxi answers their phone. Nobody answer the phone whenever…read moreI called.

Malik provided a fantastic experience on our rides from the airport to the hotel and on our return…read moretrip to the airport. He is professional and personable. The vehicle was clean and first class. I would highly recommend this company. Prices were also competitive.

Amazing, we rode in sprinter limo it was clean ready on time, great driver…read more Will use them again.

Predatory and manipulative. Avoid at all costs. After our…read moreaccident, this company towed our vehicle without explaining the full terms. They locked it behind a gate, demanded an appointment to retrieve it, and conveniently had no one available for over a day--while charging $50 per day in storage fees. We were charged for two full days despite the car being in their possession for less than 12 hours. The employee on the phone was rude, dismissive, and put me on hold mid-sentence. Only after I threatened to involve the police did someone magically appear to unlock the gate and take payment. That tells you everything you need to know. This is exactly the kind of operation that takes advantage of people in vulnerable situations. Don't fall for it.

From the owner: Miner's Towing is a leading towing company serving Festus, MO, and neighboring areas with a wide…read morerange of services. Operating 24/7, we specialize in light to heavy-duty towing and recovery, road service, and transportation solutions. Whether you need roadside assistance for a breakdown, emergency towing service, or transport for specialized equipment, we're available around the clock to assist you. Our skilled team handles everything from passenger vehicles to loaded tractor trailers, ensuring prompt and reliable service whenever you require it. Choose Miner's Towing for professional towing solutions that prioritize efficiency, reliability, and customer satisfaction.

Review Update: While…read moremost trips go smoothly it's only takes that one time where things can go sideways quickly. That's when you need a competent travel agent in your corner. Especially during these uncertain times. This was the case last December on a trip to St Vincent's in the Grenadines. A call to Jen Evans at Aura Travel and the situation was brought immediately under control. Without her intervention, our trip would have been ruined. if you are looking for an exceptional travel experience-look no further. Been booking online with Aura Travel for well over 25 years. Initially, I was reticent to book with an online travel agency. I needn't have been. Jen Evans and her extraordinary team were readily available to meet all my travel needs. Although we've never met in person and don't reside in the same state, she's become like family. I frequently travel to destinations all over the world. I wouldn't think of booking with any other agency. Whenever I've encountered any issues, I know resolution is only a call away. For when you book with Aura you have peace of mind. And that, my fellow travelers is priceless.

A couple of years ago, I booked a trip to Hawaii with Deb from Aura Travel, and it was such a…read moreflawless experience that I didn't think twice about coming back to her to plan my recent cruise. Once again, she absolutely delivered! Deb is truly exceptional at what she does. She takes the time to understand what you want out of your vacation, and then goes above and beyond to make it happen. Every detail of both trips--from flights and hotels to excursions--was carefully thought out, and everything went off without a hitch. Deb is a huge asset to Aura Travel, and I'll continue to recommend her to anyone looking for expert guidance and top-tier service. I'm already looking forward to working with her again on the next adventure!