The entire office is like family! They are the sweetest, kindest staff ever. I've called in for…read moreemergency and was worked right in, everytime. Dr. Ijams called me over the weekend when I had my wisdom teeth pulled and once when the office was not open for my follow-up appointment due to their error and the hygienest came to MY office and removed my stitches! I've been hooked every since. The front office staff is just top notch when it comes to speaking to you regarding a balance and working with you for out of pockect services.

Called about becoming a new patient. I have a tooth that needs to be extracted and that has me in…read morecontinuous pain. They said sorry we are booked up for the week. I'm looking to spend thousands of dollars on dental work and they didn't even seem interested enough to take my name and number and get back to me. Just a heads up for people looking for a new dentist because this process sucks and there are so many out there and there is no good way to pick one without these reviews.

I have been coming here for a few years after having received not so good dental care. Dr. Ammal…read moreand Kimberly have been wonderful. They are welcoming and the office is professional. The thing about bad dental work is that you often don't realize it's bad until much later and you have to pay a fortune to have it redone. I would highly recommend Smile Away based on the quality of care I've received.

I have always dreaded going to the Dentist since I was a child. Being reluctant to change, I had…read moregone to the same dental group for probably 20 ++ years. But when they raised their rates and stopped taking my particular dental insurance, I found myself in the unfortunate position of needing a new dentist. A friend recommended Dr. Ammal at SmileAway Dentistry on Germantown Parkway and I'm glad they did. Everyone in her office was nice and cheerful which helped put me at ease. They were able to work me in when I stopped by after a tooth acted up over the weekend. .Dr. Ammal explained my issue, didn't try to oversell me, and prescribed a course of action. The office had employed all the new necessary safeguards due to the Covid-19. I guess the only thing that would have made it better was if they had a box of puppies to play with in the outer office. Impractical I know but a fun idea.

While the place is in quite a beautiful building, I never got the service I initially went to this…read moreplace seeking. My dentist went out of network, after an extraction and bone graft but before the implant and crown, so I sought a new one for that and, most pressingly, to check on the recently arising pain in the tooth just before the empty space. I set an appt here. First, I was told to return to my prior Dentist to have him check the bite on a six month old crown (the painful tooth in question), despite my coming to Botts because the other one was out of network now. However, the only options this botts Dentist provided was to sign a waiver, absolving him of any liability should he damage my tooth in adjusting the bite, or go back to the other dentist. I was frustrated bc I expressly made the appointment about the troublesome tooth, and I felt like I'd been misled when they well knew why I set the appointment. Still, I put that aside, and I go back to my former dentist; then I return to bots asking for a quote for the implant. Since my former dentist had already said I needed a small filling, I let botts do the procedure that day to avoid more wasted time. After the filling was complete, I was quoted approximately $200 for a small insurance-covered filling--which was odd bc I've never paid more than $110, and my prior dentist is one of the top rated in the city. Yet again, I was told that I would have to come back for a separate visit to get the quote; they wouldn't even give me a ballpark without attending the appointment. No one said it would cost anything. So, I set that appointment and returned for it, but no quote was given at the end of the appointment. Instead, they said they'd call me. Minutes after leaving l get a phone call. It's them saying I owe them approximately $200. When I questioned it, the lady said she would call me back. Someone then calls me back, someone different, and says to disregard what the prior person said, that it was an error. A month passes with no quote, and I'm realizing this just isn't a good fit. So, I find a new dentist who promptly got me in for the cleaning and set the implant appt within a month. The situation felt shady, just off to me, so I counted it as an early revelation and moved on. I thought, hey, Botts is behind me, so I didn't plan to post my negative experience. However, after this nasty exchange in the photos, I thought I'd post it and let you read it for yourself. You can also see she lied about a late cancellation. I canceled on June 24th for a July 1 appointment. And before you ask, no, it's not just the receptionist or whomever has the phone. The dentist's bedside manner is also off putting. I just thought it was his personality, but I see it's a culture. Reach your own conclusion about whether it's a fit for you.

The staff is so nice and considerate. They are very understanding when a situation arises and are…read moreneeding to be seen urgently. I have been going here for 5 years and wouldn't go anywhere else.

The staff at Dental cares in Cordova Tennessee was very friendly…read more I had one broken tooth and a cracked crown on my top front teeth. However... Dr Hennessy recommended an outrageous, excessively expensive and unreasonable solution for my dental problems. Two additional unusual things: 1. Dr Hennessy suggested I send a text to his personal phone number ending in "9367" 2. The dentist, Dr Hennessy did all the individual x-rays himself. He had to retake several because he said they were too blurry. My visit lasted approximately 2 hours and I received no treatment. Dealing with Dr Hennessy was a waste of time and money.

I hate going to the dentist so it's been a while. I broke a filling that repaired a broken front…read moretooth. A friend recommended me here and I have to say everything was great. Yes, I had to endure several hours of torture since they said I have gum disease from too much tarter. And I could only handle having half my teeth cleaned. Then I suffered the ordeal of having two teeth ground down for two temporary crowns. I don't know if I'm ready to go back to get the other half of the work done. Of course I'm joking about the torture, but anyone who's ever gone to the dentist knows what I'm talking about. Actually, they did everything they could to make me comfortable. It wasn't as bad as enhanced interrogation luckily and I didn't have to tell them where I hide my money. Lol. They were all wearing masks. I wanted a mask too but they wouldn't give me one. The most painful part of the whole ordeal was paying for services at the end. Again, another joke, because I'm a cheap skate and I hate spending money. Their prices seem to be in line with the market and fall in the range of what Google says they cost. Also, after looking at my mouth, they had written quotes presented to me explaining the services and charges. This way I knew exactly what I'd be spending ahead of time. The really nice thing about this place is that it's state of the art and it's very clean. The staff is very friendly and professional. They know it's not easy to sit in that chair and hold your mouth open, so they do what they can to accommodate. Plus I hear that they're opening a new office in Collierville! They have these tvs right in front of you in the chairs. I thought it was nice to draw my attention away from being scared to death, but then it plays their own dental commercials. And then the dentist comes up and I'm like, hey you're the famous guy from the tv commercials! Another thing they used the tv for was to take pictures in my mouth and show them to me on the screen. That was really scary! They have videos explaining each procedure and since I was nervous about the crowns and asking what it's like, they used the tv to show a video of it. Another thing I appreciated was that they talk to me throughout the procedure and tell me what they're doing. Also they called me the next morning to make sure I'm ok. I guess Dental Cares cares! Not a good day for me, and I'm dreading going back to complete the work, but it's the final result that matters and I cannot think of any ways they could improve. Dental Cares will be my place from now on and Dr. Smith will be my doctor.

Dr. Whitlock and staff are always very kind and helpful. I have had several tooth emergencies and…read morethey are always there with an appointment. They never recommend anything without just cause which is nice. He's a cosmetic dentist as well but never pushes his cosmetic procedures. Hygienists are also very nice! I will continue to come here. Keep up the good work everyone!

Lance Ashlock is the best dentist in Memphis - period! Caring, patient, friendly and ensures that…read moreno matter what treatment you need for dental care that it is done perfectly! Reasonable price as well.

Been going here for years and they always take good care of me and my family, very professional,…read morerespectful, well organized, and above all, kind. Thank you for everything you do for our community!

This man and his staff comprise the best dental office in America!!! Painless injections, quick,…read moreprecise and educated dentistry!!!A++++

I love this dentist office. Dr. Fletcher is the best he went over and beyond to do what he could to…read moremake me feel better. His staff is amazing I love the receptionist Tristan Moseley. She's so sweet and makes you feel right at home as soon as you walk through the door. I've never had to wait no longer than 10 or 15 minutes to get seen and this is every time I go. I'm would tell the world DENTAL 1 Cordova is the place to go for clean, prompt, friendly service. You guys rock

My tooth filling fell out and I needed to have it refilled ASAP…read more Not only was this dentistry able to see me that morning, but they were more affordable than the dentistry that performed the procedure the first time. The staff is great and the place is wonderful.

This was my first visit to this business, and it was quiet. The receptionist was professional and…read morenice. The physician was very professional. He listened to the concerns that I had to address. I was pleased with observation that the psychologist discovered just being an active listener. My overall experience was eye-opening and knowledgeable.

I was welcomed with smiles, and warm greetings every time I walked through the doors at Dr…read more Cooley's office. I miss him, my hygienist Becky, Gayla and Bonnie. Everyone. He retired about a year or two ago. Becky is gone too. They've changed names and some hygienists. Never the same. So I'm looking for the same at a new dentists office closer to home. The parkway is so crowded.

Just to clarify, I have yet to be a patient, but I did ask for a virtual consultation via…read moreSmileDirect. I thought it was a very simple and detailed virtual consultation with Mr. Cooley. One day, when I can afford to have my teeth cosmetically fixed, I will be coming here!