I have been coming here for a few years after having received not so good dental care. Dr. Ammal…read moreand Kimberly have been wonderful. They are welcoming and the office is professional. The thing about bad dental work is that you often don't realize it's bad until much later and you have to pay a fortune to have it redone. I would highly recommend Smile Away based on the quality of care I've received.

I have always dreaded going to the Dentist since I was a child. Being reluctant to change, I had…read moregone to the same dental group for probably 20 ++ years. But when they raised their rates and stopped taking my particular dental insurance, I found myself in the unfortunate position of needing a new dentist. A friend recommended Dr. Ammal at SmileAway Dentistry on Germantown Parkway and I'm glad they did. Everyone in her office was nice and cheerful which helped put me at ease. They were able to work me in when I stopped by after a tooth acted up over the weekend. .Dr. Ammal explained my issue, didn't try to oversell me, and prescribed a course of action. The office had employed all the new necessary safeguards due to the Covid-19. I guess the only thing that would have made it better was if they had a box of puppies to play with in the outer office. Impractical I know but a fun idea.

The young lady who performed my cleaning each time I go to this dental office is great. I get…read moreright in and is done quickly and feeling comfortable during the whole procedure. The Dr. and all her associates are great and understanding. 901 Dental is outstanding. Thanks

Everyone is pleasant and Alli did a great job cleaning my teeth. Both she, and the dentist were…read moreupbeat, professional and did a great job.

The staff at Dental cares in Cordova Tennessee was very friendly…read more I had one broken tooth and a cracked crown on my top front teeth. However... Dr Hennessy recommended an outrageous, excessively expensive and unreasonable solution for my dental problems. Two additional unusual things: 1. Dr Hennessy suggested I send a text to his personal phone number ending in "9367" 2. The dentist, Dr Hennessy did all the individual x-rays himself. He had to retake several because he said they were too blurry. My visit lasted approximately 2 hours and I received no treatment. Dealing with Dr Hennessy was a waste of time and money.

I hate going to the dentist so it's been a while. I broke a filling that repaired a broken front…read moretooth. A friend recommended me here and I have to say everything was great. Yes, I had to endure several hours of torture since they said I have gum disease from too much tarter. And I could only handle having half my teeth cleaned. Then I suffered the ordeal of having two teeth ground down for two temporary crowns. I don't know if I'm ready to go back to get the other half of the work done. Of course I'm joking about the torture, but anyone who's ever gone to the dentist knows what I'm talking about. Actually, they did everything they could to make me comfortable. It wasn't as bad as enhanced interrogation luckily and I didn't have to tell them where I hide my money. Lol. They were all wearing masks. I wanted a mask too but they wouldn't give me one. The most painful part of the whole ordeal was paying for services at the end. Again, another joke, because I'm a cheap skate and I hate spending money. Their prices seem to be in line with the market and fall in the range of what Google says they cost. Also, after looking at my mouth, they had written quotes presented to me explaining the services and charges. This way I knew exactly what I'd be spending ahead of time. The really nice thing about this place is that it's state of the art and it's very clean. The staff is very friendly and professional. They know it's not easy to sit in that chair and hold your mouth open, so they do what they can to accommodate. Plus I hear that they're opening a new office in Collierville! They have these tvs right in front of you in the chairs. I thought it was nice to draw my attention away from being scared to death, but then it plays their own dental commercials. And then the dentist comes up and I'm like, hey you're the famous guy from the tv commercials! Another thing they used the tv for was to take pictures in my mouth and show them to me on the screen. That was really scary! They have videos explaining each procedure and since I was nervous about the crowns and asking what it's like, they used the tv to show a video of it. Another thing I appreciated was that they talk to me throughout the procedure and tell me what they're doing. Also they called me the next morning to make sure I'm ok. I guess Dental Cares cares! Not a good day for me, and I'm dreading going back to complete the work, but it's the final result that matters and I cannot think of any ways they could improve. Dental Cares will be my place from now on and Dr. Smith will be my doctor.

Be prepared to wait. And wait. I did not enjoy the corporate version of dentistry. Dentist himself…read morewas nice and held his composure well, but the assistants were obviously making him angry. Tense interactions made this an unpleasant experience.

After checking me in, was told I needed to pay 225 up front due to not having met my deductible. I…read moreexplained I only pay a co pay of 50 to see a specialist. She said no sir. I got my insurance on the phone and had them explain my coverage. A man who was listening comes out of the back and says we charge that in case we do a procedure. I said first it was because I didn't meet my deductible, now its for a procedure we haven't even discussed. Which is it? He says we'll we have to make sure you pay. What?!!!!! Right to my face.

While the place is in quite a beautiful building, I never got the service I initially went to this…read moreplace seeking. My dentist went out of network, after an extraction and bone graft but before the implant and crown, so I sought a new one for that and, most pressingly, to check on the recently arising pain in the tooth just before the empty space. I set an appt here. First, I was told to return to my prior Dentist to have him check the bite on a six month old crown (the painful tooth in question), despite my coming to Botts because the other one was out of network now. However, the only options this botts Dentist provided was to sign a waiver, absolving him of any liability should he damage my tooth in adjusting the bite, or go back to the other dentist. I was frustrated bc I expressly made the appointment about the troublesome tooth, and I felt like I'd been misled when they well knew why I set the appointment. Still, I put that aside, and I go back to my former dentist; then I return to bots asking for a quote for the implant. Since my former dentist had already said I needed a small filling, I let botts do the procedure that day to avoid more wasted time. After the filling was complete, I was quoted approximately $200 for a small insurance-covered filling--which was odd bc I've never paid more than $110, and my prior dentist is one of the top rated in the city. Yet again, I was told that I would have to come back for a separate visit to get the quote; they wouldn't even give me a ballpark without attending the appointment. No one said it would cost anything. So, I set that appointment and returned for it, but no quote was given at the end of the appointment. Instead, they said they'd call me. Minutes after leaving l get a phone call. It's them saying I owe them approximately $200. When I questioned it, the lady said she would call me back. Someone then calls me back, someone different, and says to disregard what the prior person said, that it was an error. A month passes with no quote, and I'm realizing this just isn't a good fit. So, I find a new dentist who promptly got me in for the cleaning and set the implant appt within a month. The situation felt shady, just off to me, so I counted it as an early revelation and moved on. I thought, hey, Botts is behind me, so I didn't plan to post my negative experience. However, after this nasty exchange in the photos, I thought I'd post it and let you read it for yourself. You can also see she lied about a late cancellation. I canceled on June 24th for a July 1 appointment. And before you ask, no, it's not just the receptionist or whomever has the phone. The dentist's bedside manner is also off putting. I just thought it was his personality, but I see it's a culture. Reach your own conclusion about whether it's a fit for you.

The staff is so nice and considerate. They are very understanding when a situation arises and are…read moreneeding to be seen urgently. I have been going here for 5 years and wouldn't go anywhere else.

This man and his staff comprise the best dental office in America!!! Painless injections, quick,…read moreprecise and educated dentistry!!!A++++

I love this dentist office. Dr. Fletcher is the best he went over and beyond to do what he could to…read moremake me feel better. His staff is amazing I love the receptionist Tristan Moseley. She's so sweet and makes you feel right at home as soon as you walk through the door. I've never had to wait no longer than 10 or 15 minutes to get seen and this is every time I go. I'm would tell the world DENTAL 1 Cordova is the place to go for clean, prompt, friendly service. You guys rock

After my recent engagement with the office, I feel like I'm being finessed regarding what I should…read morebe paying as an insured patient. It appears there's no standard fee schedule & that is concerning.

Horrible practice some of the worst in Memphis, with so many options, do your research and stay…read moreaway from this place. Staff is rude and simply does not care about the patients, incompetent and unwelcoming front desk staff.

I've had nothing but great experiences at this office. When I first moved to the area, I had a…read morecrown fall off. Although AFD wasn't on my insurance plan, I decided to have them reset the crown because of the phone conversation with the front desk. Other offices in the area were dismissive and didn't seem at all interested in getting me in for this "fix." Everyone at AFD was great, from the front desk to the dentist. For the rest of the time we had that sucky insurance plan...I did find another dentist that was on our plan. They were NOT great. They spent 10-15 minutes cleaning my teeth for routine exams and seemed more concerned about "up-selling" other (cosmetic) procedures. Fast forward a year or so. I was so happy we had a new dental Insurance option that AFD was on!! I scheduled my appointments, repeatedly received excellent service from EVERYONE, and have clean, healthy teeth! I'm not sure why there are some bad reviews regarding the front desk. I've had nothing but stellar service, polite and informative conversations, and no billing issues whatsoever. Keekee (not really sure how to spell her name...so apologies to her if I mangled it) is very professional, efficient, and kind. I also love that these people are down-to-earth and aren't condescending, nor are they presumptuous. So many "professionals" assume you're an oral idiot if you don't hold a DDS....not Dr. Calderon. She's wonderful. Love this place!

They only care about trying to extract as much money as they can from you. They will over bill your…read moreinsurance to ensure you have to pay out of pocket. Don't worry the entire time during an exam they'll constantly try to upsell you unnecessary services.. This place is honestly a joke. Don't come here unless you want to waste money..