I was referred to Memphis Endontics by my dentist for an evaluation on Root Canal Therapy and…read morescheduled a consultation. I was scheduled to see Brandon Scott with an appointment at 12:45 and had done my paperwork weeks before online. Another new patient walked in just in front of me and was filling out his paperwork. I came to learn we were both scheduled for a 12:45 appointment. They took him first (because of course they did), and got me in to do the xray 20 minutes later, then it was into the chair to wait. I sat in the chair listening to the laughing, cajoling and the chatter with the other patient for almost an hour then he was off to laugh with one of his assistants! When Brandon Scott finally found the time for my consult it was 1:50. I told him I had scheduled another appointment at 2:30, not thinking I'd be this long at his office for a consult. He had no apology, and became defensive, replying that he always schedule two patients at once and sometimes things happen. I told him I understood that sometimes things happen with each patient causing it to take longer, and that I got that, but that scheduling two at once was probably the bigger problem. (I mean... I have things to do as well and don't book my entire day around one CONSULT appointment.) He got up, removed the bib and said "Sorry Ma'am, this isn't going to work". He was cocky, arrogant and without any sort of apology for keeping me waiting for an hour. He only offered up some BS to the effect of "we all wait for doctors in their office". Well, sorry buddy, that's not justification for me waiting while you're laughing it up and flirting with one of your assistants! YES, I saw that. I was sitting up - turned toward the entrance taking notice of and listening to everything at that point! I was already anxious and waiting for so long while you laughed it up, only making my anxiety worse. I don't know whether this guy is good at what he does or not, I only know he seems to be full of himself and thinks he's the only endo in town. On the way out his receptionist resounded with a shocking "WOW", and made a feeble attempt to defend his actions. He was anything but professional IMO and there was no defending him to me. I walked out. So here's my recommendation: unless you're willing to HURRY UP AND WAIT until he makes the time to see you with no sense of urgency or importance, unless you fancy feeling like a number and not a person, unless you believe your time is less valuable than his or any doctor's time for that matter, I WOULD NOT recommend Dr. Brandon (the Arrogant CLOWN) Scott. He needs to learn a thing or two about a thing or two and work on his bedside manner. Here's a tip: Never trust a guy with two first names.