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    Michael D Shirley DDS Dntst

    5.0 (5 reviews)

    Services - Michael D Shirley DDS Dntst

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Michael D Shirley DDS Dntst Photos

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    Affordable Dentures & Implants

    Affordable Dentures & Implants

    (5 reviews)

    Chickasaw Gardens

    In the beginning I was nervous. Being very self cautious of my smile I came in with hesitation and…read moredoubts. My first visit, Antwon helped comfort me with each step as we moved along. He was swift with the work and patient with me through it all. Being at the end I am SO glad I came and completed this process. Antwon was amazing!!!

    PRICE IN WRITING NOT HONORED...NO customer service or desire to keep business!!! The "…read moremanager"/Safia Malik needs customer service training bad!!!...took my 88 yr old handicap mom for consultation 8/6/25. Received a quote ( see photo). Mom called a couple times with additional questions and finally scheduled appt for 10/30/25 to begin the process of getting upper dentures. Long story short, the quote Safia Malik gave us with a 15% discount was eventually a " corporate discount" that expired the end of Sept. NOWHERE on this quote does it state any expiration date. She said she told us verbally, she did not! After trying to see if they would honor the discount ( as it is only one month past their so called expiration date) she said and I quote" we can do it or not" and let us leave. Being in the business world, there are many times I would love to say that but would lose my job if I ever said that to a customer. If they were truly about their customers she could have made this right, or offered something in a way of a discount. No offer of ANY kind was offered. $300 is nothing to them but to an 88 yr old with limited income, it's A Lot!!!!!.....We left and will never return.

    Timothy W Kutas, DDS

    Timothy W Kutas, DDS

    (22 reviews)

    Chickasaw Oaks

    Initially, I must say I was puzzled by the lack of attentiveness being it was my first visit…read morehowever I thought it may just be me... so my thinking altered to, maybe Dr. Kutas is a veteran at this ?! Unfortunately, my instincts were right. After careful consideration and research, I read reviews informing me of the exact questionable actions I experienced. There are too many vulnerable patients that trusted Dr. Kutas whom bypassed dignity and integrity for payment of services not needed or wrongfully done in hopes of suggesting additional services. I empathize with those that have experienced this and it's unfortunate. Some may handle their situation a little differently being they were intentionally scammed for personal gain/greed while others can... If you believe a dentist is engaging in a scam, you should take specific steps to gather evidence and report the fraudulent activity to the appropriate authorities. Common signs of potential dental scams include recommending unnecessary procedures, aggressive upselling, lack of transparency in pricing, and refusal to provide X-rays or records. Warning Signs of a Potential Scam Recommending Unnecessary Treatments: Be wary if a dentist suggests extensive, expensive procedures (like numerous crowns, general anesthesia for routine work, or pulling healthy teeth for implants) without clear evidence or explanation. Refusal to Provide Records or X-rays: A trustworthy dentist will share your records and X-rays and encourages a second opinion. Refusal to do so is a major warning sign. Aggressive Upselling and Pressure: Feeling pressured into making an immediate, expensive decision on the spot is a red flag. Inaccurate Billing/Insurance Issues: Issues like incorrect insurance estimates, billing for services not performed (upcoding), or not applying payments correctly are serious concerns. Poor Office Practices: High staff turnover or a lack of cleanliness can indicate an unprofessional environment focused on profit over patient care. Steps to Take if You Suspect a Scam Gather Documentation: Obtain an itemized bill: You have a right to a fully itemized bill detailing all services and costs. Request dental records: Get copies of your X-rays, treatment plans, and clinical notes. Document communications: Keep records of all texts, emails, and notes from phone calls with the dental office and your insurance company. Get a Second Opinion: Consult with an independent, reputable dentist (preferably not associated with the same corporate chain, if applicable). Provide them with your existing records and X-rays and ask for their assessment of your oral health and the recommended treatment plan. Contact Your Insurance Company: Report the situation to your dental insurance provider. They have a financial incentive to investigate fraud and can request an audit or reclaim funds. File Formal Complaints: State Dental Board: Report procedural issues and unnecessary treatments to your state's dental board. They are responsible for licensing and regulating dentists. State Attorney General: Contact this office to report billing irregularities and credit issues. Federal Trade Commission (FTC): File a complaint online with the FTC to report fraudulent business practices. Better Business Bureau (BBB): While they have no legal authority, complaints to the BBB help create a public record and warning for other patients. FBI: In cases of significant health care fraud, the FBI's Internet Crime Complaint Center (IC3) may also be relevant. Seek Legal Counsel: For significant financial loss or medical malpractice, consider consulting a personal injury or malpractice attorney.

    These guys are extremely money driven. I was misinformed about the cost of a cap and they just got…read morerude about everything. Refused to accept monthly payments after they said they would.

    Michael D Shirley DDS Dntst - generaldentistry - Updated May 2026

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