Came in on a Thursday afternoon for my first visit and had a great experience. I was in and out in…read moreunder 20 minutes for an oil change, which was a huge plus. The staff was friendly and professional, and they gave me a few recommendations for future services without any pressure or upselling, which I really appreciated. On top of that, they offer a free car wash around the back, which was super convenient and a nice bonus. Overall, quick service, honest advice, and great customer care. I'll definitely be back.

They were able to figure out what was wrong with our car and fix what another shop could not…read morediagnose. We are so happy to find a place we can go to and call as "our mechanic". Professional and great customer service. You can tell they are here to serve the community. Appointment preferred but they were able to take our car in.

Frank, Tom, Jessica and the entire staff always go above and beyond to ensure that their clients…read morebest interests are at the center of everything they do. They are always honest, forthcoming, and accountable when it comes to their customers. The quality of their work is exceptional And they treat their customers with the utmost honesty and respect. Without hesitation, I highly recommend them for all of your auto needs

This place really saved the day! When I had a giant screw/bolt in my back tire, late in the day on…read moreDec 23, I called and they told me to bring the car in (even though they were closing in an hour). I was only a mile away so I was able to get there quickly - and the lovely gentleman who was there swiftly plugged my tire, and checked the pressure of the others. They really came through for me - especially right before the holidays. Highly recommend them!

They are always honest with me, give great service, let me know what my options are, no sales…read morepressure. Owner recommends tires that he likes best even when they are cheaper than oem. I use them for all my mechanical needs. Very highly recommended!

I would suggest not going to any jiffy lube. In the passed month I had my rear differential…read moreserviced by them. 300 miles later I had a rear pinion malfunction, my whole back differential, housing add all had to be replaced. That isn't even my biggest issue. From the moment this all occurred I have been in contact with their regional manager rich. Had conversation with him over the phone and thru text. He spoke about an investigation, to which i gave him the mechanic contact information. he never reached out. Last thing he said once you have trucked looked at on Aug. 17th send over information. so today on the 18th I sent him the invoice. He response in 5 minutes flats and basically told me to kick rocks, thru text of course. To be honest I am not aggravated with the outcome. I am with the way it was handled. was being told it was investigated; HOW DO YOU DO this without speaking to the mechanic. All the information that i provided him. just an overall bad experience. I am aware that me writing this won't help in anyway. But, just would like people to know. we all have are bad days.

A grungy place. I had an oil change. Then went out on a date to realize they didn't cap my oil. And…read morenow my car was dead in the water. I had to tow it, get a new engine. They showed me the footage trying to explain it wasn't their fault and didn't own anything. Now I always go back to my dealership because they took care of everything.

I used to love coming here, they were always so attentive to my vehicle. For the price I feel like…read moreit's not worth it anymore. I spent 30 dollars and my windshield was still dirty. They were so busy I couldn't tell anyone.

The car wash is not great. It never looks completely clean. I have these berries that get on my car…read moreand after going through the car wash you can still see the residue from the berries. You would think when they're drying the car someone would spray something and do a good job rubbing that out. But no there's blotches all over the car and the windshields. Look at my pictures to see what I'm talking about. Even the mats don't come out super clean. I'd actually rather go to their self-serve locations and vacuum myself. They hand dry your car. Five or six people hand drying the car and not one of them thinks to rub out and he left over dirt or burp poop or treeberry marks? I can't imagine letting a car leave my car wash with that much crap still on it. Someone should have the common sense to spray something on there and scrub it out!

I need to down grade my rating. Over the past few years, they don't seem to be as good as they were…read morewhen I originally visited. I've been meaning to find a new mechanic and eventually did, and am glad that I made the move. What really was the straw that broke the camels back was that on my last visit they said my rotors were low and recommended a replacement (that was not cheap). I was actually pretty surprised by this as I had replaced my rotors (with them) earlier and I expected to get more miles out of them. So either: 1. they sold me poor quality rotors 2. I'm tracking my car and being aggressive on the brakes (nope...its a minivan) 3. I don't actually need rotors Turns out it was #3... I actually got the car up on jack stands after bringing it home, took off the wheels and measured the rotors with a pair of calipers. Plenty of life left.

We had a check engine light come on, American Tire immediately diagnosed the problem, and suggested…read moreother timely tuneups. We had the car back the same day. The car is running better than ever. Vinnie, John, Michael, Kaitlyn, those are the people that you see at the counter . They are all very responsive and communicate well. I thank them, but I wish I could thank the mechanics that work on my car

Todd C is and his SPAC business are a staple in the community. I have been a loyal customer of his…read morefor close to 2 decades. Anything from routine break work, to air conditioning to transmission, he is straight forward with his analysis, cost estimates and follow up support.

Zero stars! Owner called me to say all the parts were in to fix my car. I said "Are you sure you…read morehave the parts that you need?" He said yes. I drove over an hour to get to the shop and he tells me he has the wrong parts. I reminded him that he assured me over the phone that he had the right parts. Instead of taking responsibility for his actions he tried to say that he was not here when I originally brought my car in to see what it needed. That does not matter because it was someone from the same business who checked my car and ordered the parts. Never again! You lost a customer!

Had excellent service - fixed my cars problem at a great price. The whole team is amazing !read more

I was having great difficulty with my car's electrical system, where my (brand new) battery would…read moredrain overnight. I took it to my regular mechanic, but despite several attempts at a solution, the problem persisted. The people at Jersey Customz diagnosed and fixed the issue--keeping me abreast of their progress every step of the way. Everyone I spoke with was courteous, professional, knowledgeable and quick to respond to my texts. It looks like I found a new mechanic.

I called and made an appt today 1/21 at 3pm to have my wife's Audi looked at for new tires…read more The desk girl ignored my appt and said I spoke with a call center. I didn't speak with a call center. No manager or tech was available to look at the tires. I guess this business doesn't like money. I'll find another tire shop with better customer service.

Came here to fix a puncture due to a nail in my tire…read more They repaired it fairly quickly... I believe they called me within an hour saying that it was ready. Staff was very friendly. It looks like there is some waiting room. Also a few food options in area, including a sushi place across the street.

Check everything and oil change…read more Excellent service and reasonable prices highly recommended

Best auto shop in and around Fanwood and Scotch Plains. Got…read moremy Audi Q5 serviced today and went with few concerns. Don looked at all the issues and suggested that most of them are not concerns at all. He did not overcharge for the services and instead suggested to maintain the car at all times. Really happy with their service and turnaround times. A shop worth visiting for all your auto needs.