Unprofessional, rude and threatened to call the police!…read more My party planner and I ordered 60 sets of plates and utensils for a surprise party. When I returned with my cousins two days later, I expressed that I was disappointed that they didn't set aside the large order. The primary issues started when we asked to count the items to verify quantities before signing off for them. Krishna, the sales girl became flustered and we found that they short on the items when the manager came out and insisted quite bluntly that I needed to sign the rental contract. When I stated I could not until we got the actual number of items on the invoice as we would be charged for these on return. The manager, got the owner on the phone and she, "Told us she didn't want our business and to leave" and they would return our money. At this point several clients where leaving, the manager and Krishna became expressly aggressive and threatened to call the Police, even though we were actually leaving. CRAZY! I was happy to give my money to another business. My advice: Take your money elsewhere! When you are forced to sign a contract based without having all the items, WATCH OUT! They will charge you for an ENTIRE set when you return. These guys are CON ARTISTS!

Truly the poorest display of customer service I have witnessed. They harassed a family of black…read morecustomers threatening them with police action if they didn't leave. Their crime asking to count items before signing rental agreement. I honestly left in disgust. Shocking that the BBB gave them accreditation. Highly recommend taking your business elsewhere as I did, Kitchener residences.

I've been a patron with this store for years. I loved their former location, but the extra drive is…read moretotally worth it. They have a fantastic selection of party goods and the owner creates beautiful balloons for every occasion. It's a one stop for lol your party and balloon needs.

From the owner: hall decorating,balloon delivery,ceiling canopies,creative backdrops ,chair cover and much more....read more

I'm always looking for new products to catch the attention of my clients. The inflatable frames…read morethey sell have been a huge hit for my younger clientele. Makes a very cute and pretty party favor idea for young ladies who love taking pictures lol. They also have all the balloon accessories a balloon decorator could need, and at much better prices than elsewhere.

I've been a customer of Surprize Enterprize's for years. There customer service is always…read moreoutstanding, they are always willing to go above and beyond for all of my needs. They also have the cheapest prices for balloons and helium that I've seen! Definitely recommended for anyone starting to get their feet in the balloon business.

Thanks McCullochs! My husband turned 56 and I wanted to give him something unique to help celebrate…read morehis birthday. I was a bit stuck for ideas but after speaking to the McCullochs Balloon Center staff I went for an assortment of Star Wars Balloons including a 6 ft tall Stormtrooper. That was his favourite. We added a few other Star Wars themed balloons and still stayed within my budget. They offered a delivery service but I was able to pick them up myself so I didn't have them delivered. Thank again to McCullochs for taking the time to discuss with me on the phone and helping me find exactly what I was looking for to make my husbands day extra special.

From the owner: London's and areas largest supply of costumes and party supplies all year long!read more

Darlene is an absolute gem! Made my 3 year old daughters…read more 3x bunches of balloons for her bday in no time. Gave great suggestions for balloon with ribbons to accessorize. I will definitely be back :) Thanks Darlene, you're the best.

Great experience! Love the convenience, the staff were fun and friendly, especially helpful. Will…read morebe back for all our party celebration needs. Easy breezy. Uptown Station, Ft Walton Bch, FL

I believe in supporting local business. But what a terrible experience this AM at Party Supply…read moreDepot. I was going to order tons of items for a 60th birthday event. Walked into the store. The cashier - female and older - was with a customer. I waited patiently until the customer left. Then very politely said: Can I get some assistance please. She basically shouted at me: I NEED SOME TIME. I HAVE TO WORK ON AN ORDER and stomped off glaring at me all the while. I left the store and vowed never to return.! There was nobody else in the store. Why not attend to a customer about to drop $200 and do your paperwork later? I have never been so abused and treated so abominably in my life. Never was like this under previous management. Shocking attitude and zero customer service. Hence these terrible reviews. Sad.

I had purchased balloons elsewhere and had wanted to get them filled but was refused (older lady at…read moreleftmost cash register - a tad rude) due the the quality of them. I honestly wouldn't have minded if something had happened to them after they're filled. Plus I was willing to pay the minimal charge $2.50. I think they just didn't want to deal with anything not purchased from them. Next time I will get my balloons done elsewhere. Other staff were nice as I had asked about cake boxes (they didn't have any for over 10") and how the helium balloon tanks work. Prices similar to that of Party City. They did have almost everything you'd need for a party.