TJ was great she helped me fine the correct weights and bar and made sure they were compatible!read more

I went into the store Saturday, January 18 and spent about $900 on weightlifting equipment…read moreincluding one major item which needed to be shipped to my house namely a Nike squat rack. I received notification from Dick's Sporting Goods and also FedEx that it had arrived at my house today however what I found was simply too posts which make up part of the unit but that was all. So in other words I received something that was totally unusable and didn't compromise the majority of the parts that were supposed to arrive constituting the whole unit. I'm including two pictures attached here. One is an actual picture of what the unit is on the website and the other is what arrived at my house. I called the online store location since that is where it ultimately came from and they didn't know what they were doing and it took me forever to get them to understand what the problem was even though it's a very simple scenario and they told me that I would either have to repack everything and let FedEx pick it back up and wait for a new order to come in or I could wait for them to contact the manufacturer and see how long it would take them to replace whatever pieces are missing. I got no idea of how long either option would take. So I spent time repackaging everything for a future FedEx pick up. I called the Woodbridge Dick's Sporting Goods store to give feedback to the store because they are the ones that I paid for this and they are the ones to put the order in and I have to say that I didn't get any empathy at all. I'm sure that I wasn't in a good mood when I spoke to them but they weren't at all helpful or nice about it. They weren't rude either. All I can say is, after spending a little bit less than 1000 bucks, I really thought I would get better service and results than this. I'm hopeful that UPS does come and pick up what they sent and then brings me a new box that contains all the parts so that I can actually have what I paid for. I don't know how long that'll take no idea but hopeful. I would advise anybody to be very careful shopping there to make sure that things are done properly.

I went in looking for a jersey and walked out with the perfect one, all thanks to Dale. This guy is…read morea genuine sports fanatic, and his enthusiasm is contagious. He took the time to ask about my teams, my favorite players, and what I was going for, then helped me narrow it down like he was picking one out for himself.

Sean who rang us up was great! He approached us when we came in, and helped us find exactly what we…read morewere looking for. Honestly great customer service, If I could give him more stars I would. Prices are very competitive and cheaper than what I found online, highly recommend!

When trying to get something at my local Virginia Beach store from REI there was going to be a long…read moredelay. They searched for stores in the area that could accommodate, and the Woodbridge store was one of them. I paid for the item in Virginia Beach and had it held in Woodbridge. The next time I was in the area. Took a bit, but I did connect with them and it went off without a hitch. Customer service was fantastic and most importantly they had the item that I wanted ready to go with no delay. The store is different than Virginia Beach and I really like the way it was laid out with multiple levels. Things were organized and neat like I've come to expect a REI. Really great selection of so many things I like. The value is relative, because I view the quality of their items to be exceptional and worth the price. I would recommend an as well would say that the area that this was built in has a ton to offer. It's an upscale outdoor shopping area.

We love REI! This is a great location with awesome staff. There's a good selection of camping gear,…read morebiking gear, and shoes at this location. There's also a decent ReSupply section! We love to stop in and check it out for any deals on pre-loved items.

Order a polo shirt for my self for the Knights of Columbus…read more They were fast efficient and delivered my shirt in the time frame required.

I found these folks while trying to help my mom get her anniversary gift for my dad (one adult…read moreapron, and a matching children's apron for my niece) personalized. Before going in I felt a little embarrassed about asking them to embroider just two small things, but the people who helped me made me feel anything but embarrassed; they offered excellent suggestions and were just as attentive to detail and to me as I imagine they'd be for a whole sports team. I also assured them that while the anniversary was the next day, the last minuteness was totally my fault, and they absolutely didn't have to rush it just to make up for my procrastination. But! Not only did they finish the job in time -- they finished it the same day I came in, and gave me a courtesy call to let me know I could pick the aprons up. The aprons turned out fantastic, and my dad immediately put his on and couldn't wait to give the other one to his grandkid. I highly recommend these folks for their attention to detail, patience, kindness, efficiency, professionalism, and quality of work!

Outstanding staff. Very personable and knowledgeable. Helped me get my daughter all set up for this…read morefalls soccer season. One stop shop with a great selection. I highly recommend.

So very sad to hear you are closing next month. Your clothes are superior and customer service is…read moreexcellent.

Great selection and friendly staff. Always willing to lend a hand to in the selection of the best…read moreproduct for your needs. Great fishing equipment, classes and tours. If they don't have it in stock, they will arrange to have it shipped directly to the house or for in store pickup.

Horrible experience, I bought shoes for my mother then I found a better deal on the same day and I…read morewent to return it and they told me that you cannot return due the policy.. the manager told me if I was going to take care of her family if they fired her.. only I can tell SCAMMERS

Horrible store. An employee named "TY" was not helping customers in need but was kicking people out…read moreof the store.

5/24/21 I visited another Underarmour store yesterday;…read morehowever that store had some better choices of The Rock's merchandise. The items here for The Rock weren't as good. The material didn't feel as good as the shirt I found at Montgomery Mall. Still the guy I spoke the was cool, there wasn't anything I needed at the time. The lines weren't long, but the contact between clientele and associates at the checkout stations looked like the beginning of the Coronavirus days. I am glad this store is still taking the proper precautions.

I don't get the bad review for this place. Maybe this bad review was just because they were newly…read moreopened. I do agree with the comment about outlet malls, though. I usually avoid them because the merchandise is either crappy or the same prices you find in the regular stores. I have only been to this store one time but the selection was excellent and I found some great deals. And cheaper than Sports Authority! The staff was friendly, outgoing, and very helpful. That gives them an extra star.

Great customer service and a bonus with a lollipop . The young man was helpful with the selection…read morethat I choose.

I thoroughly enjoyed the trip to Rally House. I had absolutely forgotten it was in the mall because…read moreI don't go there that often. Everyone there was lovely and extremely helpful. I was actually looking for two different teams, one was the Ravens the other was the Dallas Cowboys. Last time I was in the store they didn't have anything for Dallas Cowboys and since I've been there they've increased their selection which is wonderful and I'm hoping they get more. I was able to find a lanyard that did not seem to be available in other places for my mom to give to her grandson so that was awesome. Everyone there was friendly and thoughtful and there was so much merchandise that it was really cool for the people that I know who went to UVA or like the Nats of the Caps. It's a great place to go.

The store was well laid out and clean. The staff greeted us upon entry. We found a few hats to…read morepurchase. We confirmed the price with the staff while we were looking at the hats. When we got to the register none of the prices from the shelves were correct. They apologized and acknowledged the error at the register. Clear pricing is a minimum, and the prices were not clear. The store had a good selection of the local Washington Teams, aswell as the Yankees, and Dodgers.

Just came into buy a hat, as I was checking out I asked a simple question about the 20% off. And…read moreinstead of her setting me up with there premium she laughed and mocked me. Very poor customer service. I haven't bought a hat from lids in yrs due to a bad experience with them, I see things haven't changed. This was my last try. :/