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DICK'S Sporting Goods - This is just the packing box it came in. Just to substantiate that I really ordered it

DICK'S Sporting Goods

2.6(44 reviews)
0.5 mi
•$$

TJ was great she helped me fine the correct weights and bar and made sure they were compatible!read more

I went into the store Saturday, January 18 and spent about $900 on weightlifting equipment…read moreincluding one major item which needed to be shipped to my house namely a Nike squat rack. I received notification from Dick's Sporting Goods and also FedEx that it had arrived at my house today however what I found was simply too posts which make up part of the unit but that was all. So in other words I received something that was totally unusable and didn't compromise the majority of the parts that were supposed to arrive constituting the whole unit. I'm including two pictures attached here. One is an actual picture of what the unit is on the website and the other is what arrived at my house. I called the online store location since that is where it ultimately came from and they didn't know what they were doing and it took me forever to get them to understand what the problem was even though it's a very simple scenario and they told me that I would either have to repack everything and let FedEx pick it back up and wait for a new order to come in or I could wait for them to contact the manufacturer and see how long it would take them to replace whatever pieces are missing. I got no idea of how long either option would take. So I spent time repackaging everything for a future FedEx pick up. I called the Woodbridge Dick's Sporting Goods store to give feedback to the store because they are the ones that I paid for this and they are the ones to put the order in and I have to say that I didn't get any empathy at all. I'm sure that I wasn't in a good mood when I spoke to them but they weren't at all helpful or nice about it. They weren't rude either. All I can say is, after spending a little bit less than 1000 bucks, I really thought I would get better service and results than this. I'm hopeful that UPS does come and pick up what they sent and then brings me a new box that contains all the parts so that I can actually have what I paid for. I don't know how long that'll take no idea but hopeful. I would advise anybody to be very careful shopping there to make sure that things are done properly.

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DICK'S Sporting Goods
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Lids - sportswear - Updated October 2026

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