This company did everything they said they would do, we had 3 projects done by them and it was an…read moreamazing experience, on time, to customer service. They do what they say they are going to do and on time. Outstanding customer service!

Sam and Sean were super accommodating to fit me in when I needed quick help, and they showed up…read moreexactly on time! They were very efficient and identified the problems with my pocket door and my refrigerator immediately and were able to fix them very efficiently. They were friendly and were attentive to taking care of my house as they moved through it. I highly recommend and I'll be calling them again for more help soon!

Avoid, avoid avoid. Scheduled work and they couldn't make their window. Tried to reschedule, no…read moreresponse. Sent 4 messages with no response. What a waste of time!!! Missed an emergency dental extraction because of them. This is an update because they are not telling the complete story which I think is typical for this company. I informed them in the very first message that this was urgent because the shutter banging on the wall disrupted my concentration for my job, and kept me up at night. Scheduled for Saturday, and 10 minutes before the end of the 4-6 pm period, they said it would take 50 minutes to get here. Since I had made a personal appt for 6:30 pm, I had to decline. I told them Sunday was fine, and got no response. I told them I worked at home so they could come any time Monday. No response. On Monday I wanted to go to an emergency dental appt to have a tooth extracted but getting the shutter done was more urgent. About 3 pm I asked if they were coming and they said no, they had already been to Herndon and left. It was too late for the Dentist. I was not happy and in pain. I posted my very first 1 star review. Then they had the audacity to call me on the phone I use for business which could get me fired, so I said "What do you want"? Well Sam wanted to complain about my 1 star post and frankly it made me angry. I had to speak loudly because Sam was trying to tell me how inappropriate I had been and I told him to never call back. I hung up and put a block on his calls. The best prediction for future events is the past events. So, if a company does not arrive at their promised time and does not respond to your messages, then that means it is a good chance it will occur in the future. Again, avoid, avoid, avoid!!! I would not hire this company to dig the poop out of my toilet. I'm certain they would mess it up and then complain that I did something wrong.

ARTISTIC DESIGN outshines others in the industry. They understand the value of customer service…read moreand are conscious of giving their clients the best! They even provide the capability to watch their artisans at work through a glassed in window to their workshop! Lots of inventory on site to help with ideas and answer questions. It is so refreshing in this day and age to see a business who values customer service. Top notch Company. Thank you!

Wonderful outfit to deal with. Quality, expected, timely results. Appreciated how easy they were…read morewith adjusting the order and schedules. Made sure the customer was satisfied. Highly recommended

Flash back to the end of 2017 and we returning from an eight day cruise to Aruba and were welcomed…read morehome by a car sized tree branch in our yard. After calling several companies we happened upon The Green Elites Landscaping/ Tree Services. Med Kassim was lovely the entire process! He explained to us what happened to our lovely Oak tree and stayed in constant communication with us throughout the process. We had the freedom to com and go when we needed and never felt out of the loop. We plan on using this company again for our landscaping, gutter cleaning, and aerating lawn needs.

I haven't done business with these people but watchin the way they drive , texting on there phone…read moreswerving in lanes driving 20mph then speeding past you because they finally got off their phone . Then riding your ass while driving. I wouldn't do business with them

Very professional and honest. Assisted us with our roofing questions and helped create a design…read morefor us to put out to bid. They helped with the bidding and selecting of a contractor. The services included installation inspections to make sure we were able to get our warranty. Great, personal service

The guys from Pro Renovation were great! The work was done on time and the quality excellent. They…read morecleaned up really well too. Highly recommend.

We contracted with Pro Renovations to relocate supporting columns under our deck and pour a…read moreconcrete patio and stamp. We were told that the project would take 3 weeks to complete, but it ended up being 3 months. The structural part of the project went well, but the pouring and stamped concrete was a nightmare. We needed a retaining wall built on a slope and they did not know how to build the form properly and so that the cement would not expand the form. They ended up pouring the cement in 3 sections and the wall still ended up bulging and it looks terrible. We were told that the stamped concrete would also line up with the three different pours and it didn't - they only told us what we wanted to hear. Our patio is not what I was led to believe it would look like and I am so disappointed. We expressed our disappointment to the workers, the project manager and the Owner. It felt like that the project was being planned on the fly and that band aids were being put on after each step to fix the previous step. At the end of the project, the Owner, nor the project manager came to inspect the final product (probably because they knew they had not done a good job and they knew we were not happy). I wrote a 3-page letter about our disappointments and sent it by certified mail to the Owner, included our final payment and pictures of the product. It has been a month and a half since I sent my letter and I expected to receive a response from the Owner, but all he did was cash my check, which says a lot about the company! I am posting this review, hoping that if someone is looking to contract with Pro Renovations, that they need to take into consideration our review. I have never posted a yelp review before until now, but felt it was necessary in this instance to help prevent someone else having the same experience as we did.

We did a complete kitchen remodel with Classic Construction. I wanted to make sure we went with…read moresomeone who would manage the project from beginning to end. I really do like how the project turned out and that goes to the sub contractors. Several of them were fantastic and I would highly recommend the sub contractors. Unfortunately, the management of the project was less than. I expected more communication. We were told several times when the manager could not make a meeting or was rushing there to meet for 10min, they were just "so busy with their other projects." Even the owner came at the end to look at a few things and didn't say one word besides hello. Honestly, we are still waiting on them to find a solution to paint on the custom oven hood and I doubt we will ever hear from them. Guess they are just writing off the small payment that's left. We have friends all over Southside and it's a shame that we cannot recommend this company because people ask all the time.

We had Classic Construction remove and rebuild our deck as well as add a screen porch. Juston was…read morefabulous to work with and he answered all of our million and some questions along the way. Their attention to detail was amazing and we are very happy with the results and their crew Brad and Brent. We highly recommend them.

There is not enough space for me to share what an OUTSTANDING experience we had with Lane Homes…read morefollowing a bursted pipe and flood in our 1906 historic home in December 2022. After months of dealing with demo and setbacks with mold, lead and asbestos we were very jaded and wondered if the house would ever be restored to its former glory. We had multiple friends who worked with Lane homes for their renovations and they all recommended them highly. Ed Lane came out in June 2023 six months after the flood once demo was complete. He was professional, knowledgeable, super communicative and set our minds at ease. Work began in July and we were told to expect it to last four months. In my mind I hoped it would be complete by Thanksgiving. We have lived in several homes over the years and used several different contractors and have NEVER finished a renovation a month ahead of schedule!!!! We just finished the end of project walk through today with our project manager Kevin Joyner and we are honestly a bit sad that we won't see Kevin and his team around here on a daily basis. Kevin went above and beyond the call of duty. He is EXTREMELY thorough and a complete perfectionist. He and his team were so communicative. He returned our calls/texts any time of day, night and on the weekends. We always knew what to expect the following day; who would be on site and when they would arrive and depart. I can honestly say in this months long process there was not a wasted day or lag time. Kevin is meticulously and expects the same out of his crews. From the painters, to the plumbers and finish carpenter each Lane employee was a delight to work with. If we ever move or renovate down the road we will use Lane Homes for all our remodeling needs. If every company was as honest, thorough and easy to work with as Lane there would be a lot less frustration in the world! Thank you Lane Homes and Kevin Joyner, we are so thankful and proud of the beautiful work you all did. You guys truly are the best!!!!! And thanks for the caulking the kitchen sink Kevin....over and beyond

We had Lane Homes do a complete kitchen renovation, opening up walls and taking it down to the…read morestuds. They were fantastic at every stage of the project! The designer listened to our vision and came up with a beautiful plan that stayed in our budget. She even came with me to pick out appliances, countertops and light fixtures. I couldn't have done it myself without hiring an interior designer. Every workman in our home was courteous and professional! I always felt comfortable with the people in the house. The crews cleaned up every day and made the process as painless as possible, as we stayed in the house during the renovation. The workmanship and attention to detail was top-notch. I highly recommend Lane Homes! This was the 2nd project we have had them do and we will definitely use them for any future renovation needs!