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TenderFix by Noah Schnapp

3.0 (1 review)
Closed • 6:30 am - 10:00 pm

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4 years ago

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Carl's Jr

Carl's Jr

1.8(114 reviews)
3.3 km
•$

Ok so I haven't had Carl's Jr in years due to multiple bad experiences, but I just wanted to say…read morethis one rocks! I had a super bad day, had to get crutches in the hospital, was there all day, and starving. First off, the employees taking the order were very polite. I ordered a Famous burger with added bacon and an Oreo shake. Not bad, fries were good - quality of better than Wendy's or McDonald's (in my opinion). The tall bigger guy at the window was super nice and chill, wish I knew his name to thank him. Next when I got my Oreo shake they put EXTRA whip cream. Now I'm the kind of person that loves extra whip cream, asks for it, and never gets it. This one time I didn't ask and they seriously blew my mind and expectations. For a minimum wage job, most people half ass it and don't care, but it seemed like this guy was on it for everything. He asked if we wanted sauces and I requested ranch. Typically a fast food place will only give out one sauce if not specified due to tight rules/budget/not caring. But I got 3 buttermilk ranches and HELL YEAH. I'm not one to compliment lightly because I previously worked in the food industry so I understand the ins and outs - but for what this place offers they did an awesome job and I really hope that tall guy can get some recognition. Thanks Carl's Jr! Haven't been here in years but now I know I'll be back. P.S the Oreo shake is pretty bomb. Sweet though, so if you don't like sweet don't get it. If you do - enjoy the ride.

Unfortunately this place is a no go. Rude workers that don't care even if they are "trained". I…read moreonce got a burger with no patty inside. Whatever job you have , do it well. You never know who you will encounter and all the connections that can be made. Some people are miserable and their life sucks. I will never spend my money at this establishment. And the bathrooms are disgusting. I walked in once and walked right out immediately. Good luck to management. Maybe the workers can remember to say , "hi welcome in" even when the auditor is not there.

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Carl's Jr
Carl's Jr
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Chick-fil-A

Chick-fil-A

3.8(698 reviews)
7.6 km
•$$

I had such a wonderful experience at Chick-fil-A today that I felt compelled to leave a review…read more I placed a mobile order through the app, but after submitting my payment, I received an error message saying the transaction didn't go through. Thinking it was a glitch, I tried again and got the same message. When I checked my bank account, I realized I had actually been charged twice. I went inside the restaurant for help, and every team member I interacted with was kind and professional. The cashier assisted me, then involved another team member, and eventually someone who I believe was the field operator or manager on duty. Unfortunately, I didn't catch his name, but I want him to know how much I appreciated his help. What stood out most was how he handled the situation. He never made me feel like I was inconveniencing anyone or questioning my concerns. Instead, he treated me like a valued customer, apologized for the issue, and worked to find a solution even though it clearly wasn't his fault. Rather than asking me to pay again while the duplicate charges were being resolved, they were able to use a promo code to cover my order so I could leave with the food I had already paid for. To make things even better, they gave my kids free ice cream. That small gesture meant a lot. As a Registered Nurse, I understand that errors and system issues happen. What matters most is how people respond when they do. This team handled the situation with professionalism, empathy, and genuine care. My 11-year-old son even said, "This is 10 out of 10 service," and honestly, I agree. Because of the way this situation was handled, I left feeling appreciated and confident that I will continue returning to this location. Leadership sets the tone for a team, and based on this experience, that store is in excellent hands. Thank you to everyone who helped us today. Your customer service truly went above and beyond.

It's been a while since I've ordered the Chick-Fil-A Spicy Chicken Sandwich meal with their waffle…read morefries and had forgotten how good this sandwich was. I always order their Spicy Southwest chicken salad but wanted something different today. This spicy chicken sandwich has boneless seasoned chicken breast with a buttered bun and dill pickles. I like to dip the sandwich in their honey mustard Chick-Fil-A sauce...so delicious!! This Eastlake location is always busy but the line moves pretty fast and the staff always offer friendly customer service. Give this sandwich a try! Happy Yelping :)

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TenderFix by Noah Schnapp - hotdogs - Updated October 2026

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