Ok so I haven't had Carl's Jr in years due to multiple bad experiences, but I just wanted to say this one rocks! I had a super bad day, had to get crutches in the hospital, was there all day, and starving. First off, the employees taking the order were very polite. I ordered a Famous burger with added bacon and an Oreo shake. Not bad, fries were good - quality of better than Wendy's or McDonald's (in my opinion). The tall bigger guy at the window was super nice and chill, wish I knew his name to thank him. Next when I got my Oreo shake they put EXTRA whip cream. Now I'm the kind of person that loves extra whip cream, asks for it, and never gets it. This one time I didn't ask and they seriously blew my mind and expectations. For a minimum wage job, most people half ass it and don't care, but it seemed like this guy was on it for everything. He asked if we wanted sauces and I requested ranch. Typically a fast food place will only give out one sauce if not specified due to tight rules/budget/not caring. But I got 3 buttermilk ranches and HELL YEAH. I'm not one to compliment lightly because I previously worked in the food industry so I understand the ins and outs - but for what this place offers they did an awesome job and I really hope that tall guy can get some recognition. Thanks Carl's Jr! Haven't been here in years but now I know I'll be back. P.S the Oreo shake is pretty bomb. Sweet though, so if you don't like sweet don't get it. If you do - enjoy the ride. read more

Unfortunately this place is a no go. Rude workers that don't care even if they are "trained". I once got a burger with no patty inside. Whatever job you have , do it well. You never know who you will encounter and all the connections that can be made. Some people are miserable and their life sucks. I will never spend my money at this establishment. And the bathrooms are disgusting. I walked in once and walked right out immediately. Good luck to management. Maybe the workers can remember to say , "hi welcome in" even when the auditor is not there. read more

negative experience incompetent general manager cashier cannot assist - retrain meat burger cold not enough lettuce read more

Went through the Carl's Jr. drive-thru and had a really frustrating experience. The woman taking our order was incredibly rude, kept cutting off my husband while he was talking and acted like listening to us was a burden. When we got to the window, she rolled her eyes at us while handing over the food. If she hates her job that much, maybe customer service isn't the right fit. People like that seriously need to be retrained. What a miserable way to treat customers. I didn't catch her name for sure, but I think her tag said "April." read more

$7 dollars for 3 CHICKEN TENDERS, this is more like chicken fingers, is literally the size and thick of my finger is ridiculous. The costumer service from the guy was horrible, I want to pay card and the rest of on cash and he didn't want to split it, he said they don't accept that. I asked for a side of pickles if possible (I was paying for that side) he said yes and at the end he never give to me. This place is not worth it at all. read more

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There is absolutely no customer service skills whatsoever in this establishment all the food was delicious you didn't say a single smile or a single thank you or even a welcome in. Cashier was rude. But it was clean read more

Carl's Jr - Fast Food Near Me - San Diego, California

Uses AI for drive thru. Very slow service and cannot pickup/understand certain items. Let's put a human behind the orders again. Make humans great again please. read more

Lol this is a fast food joint it's pretty much self explanatory. I came down here cuz McDonald's line was too long. So I ordered a egg, cheese, and sausage biscuit combo. It was hot and fresh with some hot sauce. Oh yeah it was satisfying. Food and service was good. I was in and out of this joint fast. So they get a two stars for effort other than that. I'll be back another day. their western bacon cheeseburger is fire. read more

Carl's Jr - Nice hot black coffee on a Sunday morning - Fast Food Near Me - San Diego, California

Used to be my favorite go to place for lunch on Fridays. The burger was soggy! The fried zucchini were worse than soggy!!!! They were not even warm!!! Terrible place to eat. The servers could care less about giving you what you need. Had to ask for my drink. Don't come here. A waste of $15 for a meal. Threw it all away. read more

Fuck this place and they're nasty ass food gave me godam food poisoning for three days and still suffering

19 bucks for 3 large sodas, a fried zuchini and a large fry. Found out at the window they are out Dr Pepper ok no problem we'll take a coke. No ranch though? Could you not have told me that when I ordered the fried zuchini at the speaker? The fries and zuchini were stale and cold and all three sodas were flat. read more

Very efficient and quick. Came here with kids right before a movie and was busy, but still quick. The manager is what stood out to me. He was doing every job he could do and never stopped working to keep up the pace of operations. This guys work effort is enough to make me come back here and give this location my highest praise. read more

I ordered onion rings, they were cool and old. Returned to the restaurant to report this and they give me a new one. I got a new garlic hamburger and was very greasy, very greasy. I don't recommend this place, the food is very bad read more

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They messed up every single item on our drive thru order. Good thing we were eating in the parking lot otherwise we would have been missing a whole order of waffle fries, eating 2 bone dry fish sandwiches, and eating a burger with fatty toppings we asked to be removed. We had to go in 3 separate times to have them remake items. Won't be returning. read more

Came in for lunch before heading to work. Stood in line while two of the women behind the counter looked up at me and then back to their paperwork. No big deal, they're busy. Then an elderly couple walks in and they hop to and take their order. Guess my skin color is the wrong color to get service here. Oh well. read more

Check your receipts. I was missing a small fry so I checked my receipt to see if I was charged. It wasn't, however I was charged a $2 donation?? Um they are charging for donations without asking? read more

Carl's Jr - Fast Food Near Me - San Diego, California

Worst meal I have ever had. We ordered the Garlic Parmesan Chicken Sandwich. It doesn't look like the picture on the website. We ordered the Garlic Parmesan Chicken Tenders . No taste to ether item. Ordered Onion Rings no taste. Wedge Cut Fries had a little taste. I also ordered a Carl's Super Star with cheese. It was even nasty. Will not order from them ever again. Beware of this Carl's JR location. read more

I don't typically think to give fast food establishments reviews, and neither do most people based on their horrible rating, but I realized that after the dozen or so times I've been here, they deserve a review. Really just a quick note that they ALWAYS have EVERYTHING correct. Silverware, sauces, etc. never have to remind them of anything. Which for whatever reason seems to be an IMPOSSIBLE FEAT for most fast food places. To top that off, the people that work here all really get along and treat each other with respect. Even when they've been there for hours (I usually come close to closing time) you can tell they're all nice to each other. Polite people + correct orders. What more could you ask for? Appreciate you guys! read more

I ordered the philly cheesesteak burger, fries and a sprite, as seen my receipt. I received 2 fries, 2 sorry looking bacon cheeseburgers and a sprite with NO gaht damn straw. Did y'all think I just had straws on me in the car? I'm all for saving the turtles and other animals but I was on my way to work and I wasn't trying to spill my drink while I was driving. I called y'all 3 times with time in between calls to and there was no answer so now I'm on yelp wishing I had 3 hands so I can give 3 thumbs down please do better :) read more

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Showed up at 11:45, denied service at drive thru because they were "on a break" all of the employees take a break at the same time? Who is managing this place? No wonder the line at Taco Bell next store was so long. read more

Ok I love Carl's Jr. Better then McDonald's and other places, not best but better then most. One by my house is amazing! Orders always correct for me, food fresh and hot! This one by my job. Lack luster, friends just warm,burger was warm but did not looked grilled for long (I've worked for fast food before so I know most cooking methods) just lacking care for the product. Nothing special about customer service to win me over for lack luster food. Maybe another chance but highly doubtful. read more

Carl's Jr - Steakhouse Thickburger. - Fast Food Near Me - San Diego, California

Not sure why but of all the Carls Jr's I go to, this place is the worst! Most of the employees have trouble understanding your order when you go thru the drive thru. Today someone had to repeat their order 3 times. I only had to give it once, but I asked for Mayo, they said it was already in the bag. I said are you sure, because I normally have to ask for it beforehand. I looked in the bag and no Mayo, the guy ended up walking away from the window because i caught him in a lie. Big deal just give me my mayo :) Another employee ended up giving me Mayo. Two other times employees ended up giving me the wrong order or messed it up thru the drive through. Once they had no coffee for breakfast and said they only make coffee after 5 or 6 Am? Really? Never had any other issues at the other Carl Jrs :( Look like others have the same issues here. Food is good but only when they get it right. read more

Order two combos and have order Carla he for years was told by employee for first time in 30 years I had to buy jalapeño poppers espérate if I wanted some I can't substitute for fries at all I've always done it at several location for years she said it was not true and it's not allowed very disappointing of this employee who is not informed I'm shocked and amazed for first time in years I understand if they changed it but she assured me like I was crazy lying I've called the store 10 times in the past 15 minutes no answer to speak to management I already wrote to corporate about this as well get it together at this location please never had issue in the past with none. Ok update they answered and max shift leader said she's wrong and I'm able to substitute thank you I know I was not wrong and I can go get them free if I would like for the mistake the employee has done read more

Carl's Jr - Fast Food Near Me - San Diego, California

I think this is one of the first times I've ever got created from the cashier so warmly at a fast food restaurant. He quickly told us what do you feel like ordering and gave me the special of the day. They have the new Beyond Burger which is fantastic I ordered one of those and I also ordered a special Big Carl Burger. We waited a little while for the burgers to come in, and once they were complete the man graciously brought them and apologize for the long wait. I'll probably never review a fast food restaurant again although this one was well worth it! Thank you to the guy in the front as the cashier / manager you're doing a great job and I appreciate you. Thank you Raul read more

I've been to this location more than a few times (usually in the mornings) and the girls who work the cash register are ALWAYS trying to rush you when looking at the menu, ALWAYS disgruntled when you walk in, (Even when it's not busy) They talk to you as if you've ruined their day. I've never felt comfortable at this location. As much as I like the burgers from Carl's Jr, I think I will spend my money at the nearby Jack in the Box, so I don't have to deal with these girls' rudeness. read more

I came here hungry for a breakfast sandwich. I didn't eat breakfast prior to coming here. I saw the drive thru and pulled up. I got the grilled cheese with sausage and egg. I got the small combination meal which came with hash browns that are shaped in a circle. Yummy! I got an orange juice to drink. The line went fast. It's fast food. I needed to eat something fast. After I got my food, I parked in their parking lot. I had to eat before going shopping. The sandwich was pretty big and filled with scrambled eggs, melted cheese and sausage. It was good. The hash brown circles were crunchy and greasy. I had some ketchup to top my hash browns. The orange juice was in a small carton. Pretty descent for fast food. I needed something in my stomach and this satisfied my breakfast cravings. I feel like I go eat fast food a lot because I'm always on the go. I'm grateful that this drive thru was fast. read more

Carl's Jr - Menu at drive thru - Fast Food Near Me - San Diego, California

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By far the worst experience yet! I ordered the hand breaded Swiss bacon chicken sandwich X2 and received two dehydrated faux chicken patties in between two slices of stale bread! I also ordered French fries that were a sneeze away from being mashed potatoes, cold and soggy! I was so frustrated I was going to go back and contest my order but I realized that the manager is the one who took my order. I did not feel like arguing with someone who uses English as a second language. I also realize that due to circumstances it's very hard to get competent people employed due to all the people at home receiving government assistance. I decided never to go back and spend my hard earned money at this establishment again! They were good at one time, not anymore. All I can say is wow! Trash food no pride in what they put out. read more

Looks like they close at midnight now not 24 hrs anymore. They had great food but if you went there between 2am and 4am forget it. They ignore you or would just say they are on break. No wonder they are no longer 24hr The night people just goofed off and the owner had to stop 2;hrs. The demand was there the employees just fought it. I would personally say 30 times I was turned away and others would be there in disbelief and disgust. I hope they fired all of them read more

Terrible place to go eat the cashier and the manager that don't have customers service.

We always come here but I never notice they don't have high chairs till I needed one. Super shocked Uncomfortable because my husband & I had to take turns carrying the baby while we ate Other than that food is always fresh and great read more

So upsetting :/ I have recently come here once a month . The drive through experience is the same, food cooked horribly . First I didn't even get a receipt. I googled the location's phone and the line was always busy. My burger was burned and patty was hard. I just could not go back and return it because I was busy. Besides that it's an expensive meal It was a waste of money :/ I will never go there again. The manager running this place, is NOT doing he's job right! This was on a Saturday about 4:30pm . Recommend to skip this location. read more

Carl's Jr - Fast Food Near Me - San Diego, California

Love this place and the staff... Always fast and friendly service... Of course if you arrive at a peak busy time you may have to wait like anywhere else... Or if you use the drive up speaker they may not understand you so i always walk in now... Beyond Famous Star is the bomb if you avoid eating dead flesh which is a nice touch... The 2 for 1 coupons they send out are nice too... read more

Raul the manager gave us our food wearing no mask. The other employees inside had no mask on either. This is the 2nd time we witness this. How is this place still running? The cashier at Walmart has a mask, why is the person giving me my food not wearing one? Absolutely wrong. Don't go here. read more

Carl's Jr - Raul - Fast Food Near Me - San Diego, California

This place is supposed to operate 24 hours but they're always closed or "on lunch" when I go. What the fuck is wrong with them? They only serve when they feel like it. What a joke read more

Absolute worse Carl's Jr. in the US. Cold food, halfway filled large fry orders and watered down soda. Absolutely ridiculous. read more

Carl's Jr - Fast Food Near Me - San Diego, California

They never ever have shakes after 10 and they are open 24hrs. Plus they have the worst service

I just got home this is the second time my husband and I order two famous stats's and two cheese cake's get home and don't have our damn cheese cake's. We live in El Cajon so it's not like we can drive all the way back and get it. We asked if everything is in the bag because it takes so long to look in the bag since everything is packed so tightly and we are trying to be considerate of the long line and trust the employee is telling us us correct! So this just happened an hour ago and a couple weeks ago! We like to grab a splurge on a burger after a movie and it's also our cheat day. So it's even more annoying to come home and not be able to enjoy that CHEESE CAKE! Also stop advertising the BOGO CHEESE CAKE if you're going to keep forgetting to put it in the bagggg!!!!!! Btw never again, no more Carl's Jr. Not this location or maybe a burger again! It's a sign that fast food places like this should be shut down! In and out is the only way to go!!!! Or it's nothing at all! read more

Went to get a double western bacon, but they only accept cash apparently. Went to Wells Fargo and got cash, went back to the drive thru with cash and the guy ghosted me. So I went to go get the JbalvinMan meal, smh. read more

They were closed, so awesome. But they asked me what I would like to order when I pulled up. And then ignored me. And when I drove back around, they asked me again. And ignored me. And then after 15 minutes wait time total, told me they were closed. Why not just tell the customer straight up that they're closed instead of asking for an order and if I'd like to try their new menu item? That's trash. read more

It is Carl Jr. I like the fact they are always expanding their menu with new items all the time. Parking is usually not a problem here. Sometimes it is faster to walk than the drive thru. read more

Carl's Jr - Teriyaki buger - Fast Food Near Me - San Diego, California

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