Thank you to the manager and staff at this McDonald. Always helping me collect the happy meal toys and of course for the friendly and fast service read more

Very slow service. We had to get up and ask about our food after about 15 minutes. And in the playground area, a child spilled their soda and I went to report it but no one was at the front counter. There were workers filling out orders and I called out a couple of times but was ignored until finally someone asked what I needed. read more

They were giving us such a hard time they kept getting upset at us because they were missing our food and we kept trying to tell them we're missing things and they kept yelling at us. They asked for our food back and went through our food touching our food then gave it back to us the food they just went through and touched. read more

McDonald's - They asked for our order back and touched our food and gave it back to us - Burgers Near Me - Chula Vista, California

This place was so filthy. I would like to start on how McDonald's has kiosk where you order your own food but I believe they will also put out cleaning supplies so you can clean your own tables. This location was so dirty. They have a many employees in the back kitchen and no one maintaining the restaurant. This is the last time I will be visiting this place. read more

McDonald's - Burgers Near Me - Chula Vista, California

I'm not a huge fast food fan, but I ordered because my wife wanted McFries. I gotta say, the Bacon Buffalo Deluxe was delicious. read more

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Again no issues here. I use my app both with drive through and pick up. Never had a wrong order and employees are very friendly. Inside is much smaller than other McDonald's. Although the prices are through the roof I just wait for them to be in special through the App. read more

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I wish I could give 0 and - stars. Worst service in a long timeeeee !!! Went to the speaker to order a free cone off the app and some cherry pies. I give the code and ask for some cherry pies I get a very defensive and rude voice saying " WE DONT HAVE THAT ! HOLIDAY PIES OR APPLE " so I'm like oh dammm umm okay I guess holidays then. Low key was excited to get it too. Got to the window and they said they didn't have holiday pies unless I wanted to wait 12 minutes :/ BRUHH WTFF ?! Fine, I guess I'll take boring ass Apple. Turned the corner to enjoy my pies to hide them from the kids and as soon as I took a bite my apples add Fuckn frozen !!! WHAT THE FUCK ?! Yall being paid $20.00 an hour to make full time work when you only gotta work part time. I'm sure your job ain't THHAAATTT hard but common wtf ?! DISGUSTING !!!! I wouldn't even feed this shit to my dogs read more

Tuesday 10/14 around 6:30pm drive through. 1/2 my order messed up. Kids get to eat but chicken sandwich to split between me and the wife. Missing quarter pounder and fish fillet. Dude, YOU GUYS ARE NOT THE CHEAP OPTION! When a family pays $40+ for dinner and you screw it up it really sucks! read more

McDonald's - When your kid asks for chicken nuggets and they send you home with a squirt of Big Mac sauce _ - Burgers Near Me - Chula Vista, California

This place does not have a changing table. This was the main reason I came here, so my toddler could play inside & eat her happy meal. How is this kid friendly when not even this simple necessity is provided. read more

This review is for the service NOT the food. I had an issue with the app after updating it because it gave me an error on my order when I went to go pay, I went inside to explain the situation. I was greeted by one guy who then called Sean (sorry if not correct spelling) over. I explained everything to him, showed him my phone and the charge on my account. It was weird because he hadn't seen it happen before either, but he didn't make me feel bad about it or anything. He was extremely understanding, friendly and thorough. He made sure he got the order correct as I ordered originally on the app. Thanks Sean for making me not feel crazy or for making it seem like a bother! And for making my experience go from frustrating and stressful, to relaxed and relieved. read more

Came to this McDonald's after a while of not coming because I was hungry and is closest to my house. Of course like always my friend came halfway filled up and now they forgot my sauce which just made the food more distafesful than before. They have to do something about this McDonald's because it's probably the worse in San Diego. read more

They gave me a melted M&M McFlurry. I ordered an Oreo one and an M&M one. For some reason the M&M on was melted. The M&M one was for my son and he was disappointed. The Oreo one was good though and my daughter was happy. read more

McDonald's - Melted Oreo McFlurry - Burgers Near Me - Chula Vista, California

Grabbed the "Buy One, Get One for $1" cheeseburgers. For the price, it's decent, quick, classic McDonald's with a juicy patty and soft bun. Nothing special, but if you want something cheap and fast, it's fine. 3 stars. read more

McDonald's - Burgers Near Me - Chula Vista, California

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Every single time we come here they send us to a stall to wait on our food. 2 McMuffins is insane. We waited 10 minutes. While people were handed their food after us in the drive thru. read more

Frustrating morning. Looks like staff is tired. I wish staff Paula was a little bit more gentle talking to customers. We were just following up for a receipt not printed from the Kiosk and she started raising her voice. I can just tell she was not in a good mood.Not very good & you will nit attract customers, PAULA! read more

How about you put the accurate information about when your store closes instead of making people waste gas and getting end up told you are closed. 0/10 McDonald's. read more

One of the worst mc Donald employee, they look like high school students and they all just talking, on their phone, they take about 20-30 minutes to prepare food. Manager or supervisor on duty another teenager. I have been looking into corporate to complaint about this mc Donald. -0 read more

All i ordered was chicken nuggets and fries on 8/22 and it gave me the worst food poisoning I've had typing this while sick :(

They've gotten too comfortable at $15 an hour. 3 different people messed up the fries in the order. One. After. Another. The last one seemed to be the manager or shift supervisor. And they're the one who took the order. Then they were surly about it. The kid with bleached hair pretended he didn't see me for awhile. I noticed in the car that while they finally got the fry order correct, the manager lady only filled it quarter way. You only get that good at being bad after lots of practice. Unfortunately, it's nothing new at this franchise. read more

I used this Mcdonald's drive though to order coffee, I was told to pull forward to wait for my coffee, one of the girls came out of the store so angry, and said, "Can I help you!" I said I'm waiting for the coffee I ordered. And she said you need to wait over there, not here! This is not a way to treat paying customers. It took over 20 min to get a coffee in the drive through. She told me, "Maybe it wasn't ready yet." They could benefit from some training. Do better. read more

no hair net while handling food ? seems unsanitary, doesn't matter if it's a mcdonalds read more

McDonald's - no hair net - Burgers Near Me - Chula Vista, California

Honestly I'm so upset because I went to McDonald this morning craving a pancake w/ sausage and had brown just to find out they didn't even give me a hash brown they gave me the 1 packet of ketchup I asked for but what good is that for? Sincerely, A sad pregnant woman read more

I ordered 3 cheeseburgers, they literally just gave me the buns n cheese I went back and they were cool about it, remade it w no fuss but like ??? read more

Bad drive thru service, they forgot to give me all my Hamburgers in my combos I had to go back they have to pay more attention more when it's drive thru ! Who's training these workers ‍ read more

Oh my sweet baby Jesus, I have found the worst McDonald's ever. I had just gone to a concert at the amphitheater nearby with 20k people and a nightmarish parking queue. And we still got to a spot faster than this drive-thru could get us to the window. At least that concert had 3 hours of great music and margaritas. This McDonald's had only depression. I don't normally do this because I know fast food workers have it rough, but I have to because this was beyond bad. There were only six cars in line. We waited in line for 45 minutes. So long that the cars behind us were honking and screaming about the wait. When we finally got the the window, they had no idea where our order was. The manager on duty then asked me twice what my order was. He then just stared at his screen, said "I don't know" and walked off. My dude, all we ordered was nuggets, fries and two cheeseburgers. He didn't come back with an answer, and so we drove off hungry. And that was that. Never seen anything like it and hope I never do again. The bar isn't set very high; it's a McDonald's, and for late night eats I'll tolerate some shenanigans. But this place is a travesty and everyone should avoid it like the plague. read more

I got a bit curious about McDonald's new crispy spicy chicken sandwich and decided to check it out. They're currently running a special that gets you a free medium fry with the purchase of a sandwich, I figured that was a steal. Y'all. The picture says it all but how is it that there's a pickle on my sandwich that is almost the same size as the chicken nugget they put on my sandwich? The splatter of sauce was bigger than the chicken. I don't think I'd recommend this sandwich. I would however encourage the team members making the sandwiches to pay a bit more attention to detail. read more

McDonald's - Spicy Crispy Chicken Sandwich - Burgers Near Me - Chula Vista, California

McDonald's McFrappe: A Perfect Blend of Taste and Convenience McDonald's McFrappe is a standout beverage in the world of fast-food coffee offerings, combining convenience, affordability, and flavor in every sip. As part of McDonald's McCafé menu, the McFrappe caters to coffee lovers who enjoy a sweet, creamy indulgence that balances the boldness of coffee with the richness of chocolate or caramel. This drink continues to gain popularity for several reasons, including its taste, accessibility, variety, and overall experience. Taste and Quality The McFrappe offers a delightful fusion of flavors, perfect for anyone craving a caffeinated treat. Available in both Mocha and Caramel varieties, each sip provides a smooth blend of iced coffee with just the right amount of sweetness. The Mocha McFrappe combines chocolate and coffee flavors for a rich, dessert-like drink, while the Caramel version offers a buttery, sweet twist balanced by the espresso undertones. Both are topped with whipped cream and drizzled syrup, making them visually appealing as well as satisfying to the taste buds. Convenience and Accessibility One of the key attractions of the McFrappe is its availability. McDonald's operates thousands of locations worldwide, making it easy for customers to enjoy this beverage no matter where they are. The drive-thru option ensures quick access, and the drink is served in secure, easy-to-carry cups. Whether you're on a road trip, grabbing breakfast on the go, or looking for an afternoon pick-me-up, the McFrappe offers the perfect solution for busy individuals. Variety and Customization McDonald's makes customization easy, allowing customers to tailor their McFrappe to their preferences. Whether you prefer extra caramel drizzle, lighter whipped cream, or want to swap in non-dairy milk options where available, the McFrappe can be adjusted to fit your specific taste. This level of flexibility appeals to a wide range of coffee enthusiasts, making it a versatile drink for any occasion. Affordability and Value Compared to specialty coffee chains, the McFrappe is an affordable alternative without sacrificing quality. With prices generally lower than similar beverages from premium coffeehouses, McDonald's offers a high-value product that satisfies both cravings and budgets. The McFrappe frequently appears on seasonal promotions and mobile app deals, making it even more attractive to regular customers. A Refreshing Experience Beyond its taste, the McFrappe offers a comforting and refreshing experience. It's the perfect blend of cold, creamy, and caffeinated, ideal for hot summer days or a mid-day energy boost. Each sip provides a sense of indulgence, making it more than just a coffee drink--it becomes a small treat that brightens the day. In conclusion, the McDonald's McFrappe is a five-star beverage that brings together flavor, convenience, and value. With its satisfying taste, customizable options, and easy availability, it stands as a testament to McDonald's ability to deliver both quality and enjoyment. For anyone seeking a sweet, refreshing, and affordable coffee-based drink, the McFrappe is undoubtedly worth the sip. read more

This location is the worst I've had serval issues with them in the past where they forget things but today I went to get a happy meal for my kid who saw the purple witch Halloween bucket and she wanted it because last year we kept getting the same colors Except that one so I asked if they could switch it out because my daughter saw it at the window and they said no not till the white runs out I understand they have a system but what happened to customer service like we spend a good amount there and my kid was so disappointed it's just a stupid bucket that Would of made my kids day would of cost them absolutely nothing read more

Thanks to Sean and Diego! Great workers and customer service was outstanding! I love McDonald's and these two guys definitely deserve a pay raise! Thanks guys! read more

If you're lucky if ABSOLUTELY NO customers are at this location you might be able to order in a few minutes or even get your food on time. Do yourself a favor and save some time and go to a different location. Your wait will be forever and they are 80% likely to mess up your order. If you think management cares they give zero fs. Just go somewhere else. read more

Thanks for the half size cold fries , came to this one because Millenia one always messes up and now this one ... awesome deserved 20$ an hour read more

McDonald's - Thanks for the half size cold fries - Burgers Near Me - Chula Vista, California

wish i could give zero stars because what do you mean mccafé is closed and they can never sell a mcflurry past 10pm just because they're "cleaning the machine" can it not be washed again I've worked in this type of industry and it's not that hard washing it again lol.... the workers sound like there in a bad mood or laughing and talking to someone else it seems like they don't enforce putting their hair up either because they look messy and not clean. read more

I stopped in here for lunch while in the area. Drive thru was packed but the line was moving. They have the dual line order system where you pick a line and after ordering merge back together. I am not a big fan of them but they seem to work every time I have used one. The method on how they keep the orders in order seems to work as I have yet to get a wrong order. The food is typical McDonalds. Staff was friendly and efficient. I was in and out in a timely manner. Layout for the drive thru is pretty good except the drive thru entrance is right next to the entrance to the strip mall. If you heading out of the strip mall, it easy to get out but if a lot of cars are trying to get out, it may be hard to get out of the drive thru window. Luckily I had little traffic so it was easy to get in and out. read more

I just bought the happy meal to get a toy from the movie Inside Out 2. When I reviewed my order prior to leaving the second window, I checked my happy meal to find out that I did not receive the "red" character. I politely asked the customer service to exchange my toy for a character from the movie Inside Out 2. She told me that they did not have any toys available, I requested to talk to the supervisor, and she lied straight to my face and told me that they did not have any toys as they run out of the toys this morning. Unfortunately, the (female) supervisor/manager did not know that I asked the attendant on the first window about the toy, and she kindly showed me the "red" character in all the happy meal boxes behind her. I definitely do NOT appreciate the manager/supervisor lying straight to my face like if I did not know what I was talking about. She even dare me to go inside the store and see for myself. I asked her to write in the back of my receipt a statement saying that I could collect a character from this movie and she asked me to move to the parking space number 1. A few minutes later a young man approached my car with the receipt and with the "red" toy from the movie that was FOUND in less than two minutes - I replied "Oh, so you have the red character", he replied "found it"; I replied back "If you found it is because you have it all this time". Of course, the manager/supervisor did NOT write any statements on the back of my receipt. Poor customer service from the (female) supervisor/manager who lied more than once when I told her that I just have seen the red toy and, of course, no apologies. Perhaps she should receive some training on customer service skills, especially not lying to customer!!! The date and time is 06/07/24 at 2:28pm Order 20. read more

I like this Macdonald for the children's playground. Eating inside ? The employees are more attentive to drive thrue making the experience inside very unforgetable and unpleasant.Now with the self serve orders in computers makes the inside eating again unpleasant,terrible customer service. To me I felt like they are doing me a favor to place my order because they are busy on the drive true and are forgetting the service to the public. read more

No toilet cover No soap It's a mess all around Dirty tables No one to help at the cashier No cup lids No straws Sticky everything Fast service but not a clean place read more

Quick service here! Order ahead, it is much faster. Food is basic... McDonald's taste the same everywhere. read more

Cold food ALWAYS!! Stale nuggets and rude service. Managers don't communicate with each other and always angry customers at this location! Meals were ruined and overpriced junk food was wasted. I don't recommend! read more

This one was relatively clean and I liked they had the AC blasting on a muggy day. Their customer service was good as well. Cashier acknowledged me and was polite. One of their staff was running orders outdoor to waiting cars and even had the niceness to hold the door open for me with a bunch of bags in my hands. What a nice kid. So good ups for this store in teaching their staff to be good to the customers. read more

Store: 25836. 687 East Palomar Chula Vista, Ca 91911 Time: 6:26am, Order # 40 This morning we stopped at The McDonalds listed above. Are order was nothing but disgusting, hash browns cold and dripping in grease. I have attached a photo of the Sausage McMuffin. I refused to allow my family eat it as it looked as it did. We don't frequent McDonalds very often and after today's experience it will be even less. Very disappointed. read more

McDonald's - Burgers Near Me - Chula Vista, California