Got a great calf massage with my pedicure from Tony. Truthfully, I had really been having pain and he fixed it. On top of that my toes looked great and I like them short which isn't easy to cut correctly. I always get the salt scrub massage etc because I really just don't have time to come very often so when I do I get the works. I've also had the dip nails which were great for a trip. I don't do crazy designs or anything or jewels so I can't speak to that but in general a great pedicure every time. read more

I work in the area and checked them out. I don't usually pay attention to reviews/star ratings because everyone's experience is different but not this time. Customer service was great. Quality of work - below average. I asked for full set- ombré. The nails look like this is probably her first time doing ombré. At one point I asked her to fix the line of demarcation between the two colors & she said no because she said after filing it would look better. It did not. They are also over priced because I was charged for extra length/my long nail beds. Not worth it. read more

Came to visit my aunt, who regularly goes here, and she convinced me to finally try them even though I never get my nails done. They did amazing and were so nice! Very clean and lots of options. Jacqueline and David took really good care of me, even gave me a reward card after read more

Tender Touch II Nails and Spa - Nail Salons Near Me - Willis, Texas

I came in on a Friday and figured since they weren't busy I could get in and out quickly since I only had an hour. After they confirmed I would be out in 45 minutes I elected to get the deluxe pedicure. I waited about 30 minutes before they started and then the assistant removed my polish scratching, tearing and breaking my nails. Then 45 minutes in I told them I only had 15 more minutes before I had to leave, then my pedicure began. I told them since it was taking so long to do just the pedicure itself. They said yes, OK. They did the pedicure and charged me full price for the deluxe and I didn't even get my nails painted. Then they proceeded to argue with me and said they did the full deluxe pedicure. Long story short I paid for the deluxe and got terrible service. I will not be back. read more

It was such a treat to get a pedicure while visiting my Dad here in Texas...especially bc our nail salons have been closed in California for sooo long. And this salon really delivered! They're in a shopping center with Kroger so there's plenty of parking. As far as Covid safety measures, they're doing a great job! Everyone wore masks and/or face shields. They were limiting amounts of customers so there were empty chairs in between. And they had plastic partitions in between the customer and the nail techs! Very well done! I got the pedicure with the hot stone massage and paragon wax and it was absolute heaven! Sonny was my nail tech and he gave me possibly the BEST massage I've ever had! It was off the charts amazing! And all the tools are individually packaged and everything is super clean here. He never hurt me during the process and did a very thorough job on my nails and cuticles. I didn't get any polish so can't speak to that, but everything else was flawless! And the prices are very reasonable. Highly recommend! read more

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Absolutely worst experience ever. My fingers look like I got stuck in a meat grinder, when I told her it hurt and was cutting me as she filed, she kept on. Husband took over, I told him I needed antiseptic drops as I was bleeding. He was rubbing the antiseptic on my cuticles with a cotton ball, no where near the cuts. I said "no the cuts" and he literally laughed at me. I paid $82 for a dip, pedicure and eyebrow wax and was rushed, hurt and laughed at. Oh and my nails look awful! read more

Tender Touch II Nails and Spa - Nail Salons Near Me - Willis, Texas

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I will recommend Ms. Janet to everyone, she's amazing artist and she can do all the style you want and very professional hard working lady and she's amazing and awesome thank you Ms. Janet and I will always make appointments to see you read more

Tender Touch II Nails and Spa - Nail Salons Near Me - Willis, Texas

I been coming here for months now. I like the establishment and they are very neat and tidy. although this isn't my first encounter of having a small issue. few times coming here just for a fill I get asked who did my nails last when it was there facility and I was obtaining green underneath my acrylic. they graciously fixed the issue with not explaining to me what was causing the problem. they tell me not to worry. I bring my daughter here too. it has taken over an hour to get a nail full done and her in that seat. what kind of service takes this amount of time for a nail fill so simple. I been in the getting nails game for long time. I am not happy with the service today. read more

If you have ever had a bad experience here, give it another try! The last couple of times that I have been here was good, but today may have been the most amazing nail salon experience ever! The man that did my $30 shellac manicure treated me like a queen! He was extremely meticulous, taking his time and so intentional with every clip, buff and stroke. We were almost done and HE (not me) didn't like how it looked and buffed away the last layer to redo it so it would be "perfect." Everyone greeted me like I came in every week, even though it had been months. #WillisFamily Tip: go early! (I came when they 1st opened) no wait, nobody else behind you making the manicurists feel like they need to hurry. The noise is at a minimum, so it was extremely relaxing. read more

Tender Touch II Nails and Spa - Nail Salons Near Me - Willis, Texas

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Too high prices and the lady didn't do my nails right and damaged my toe when getting a pedicure I definitely do not recommend this nail shop read more

Owners are rude & non-responsive to any and all issues. It takes a lot for me to post a negative review so this is well deserved. They have lied twice when I've made appts with a particular person, not telling me they no longer work there & I had to wait 45 mins for anyone to give me a pedi. & it was the worst pedi I've ever had from a woman who was tacky to Me when I mentioned what had happened & the owner could hear me. He didn't care. I've had other experiences there that were highly unsanitary to the point of making the patrons laugh out loud. But I kept going back...that's my bad. Now I go to Pam's nails & just love Henry to do my nails. read more

The pedicure I received was great and the technician was lovely. I had to wait an extremely long time and I would have rather that they asked me to come back when they could get to me in a more timely manner so that I could do additional errands. read more

definitely a zero for waxing. the wax was applied too hot at first, then technician did not hold skin while ripping off wax. i have blisters, some burn marks, and extreme rash redness and this is 24 hrs later. talked to the owner 24 hrs later. said he had business insurance. but would not refund me even part of the charges. techinican showed me a licence from 25 25 yrs ago. not even sure itis real. read more

Julie did a great job with my eyebrows!! No one ever listens to me on how I want them , and she listened to every word!!! Very clean and friendly, definitely coming back for mani and pedi read more

Honestly, I was skeptical because it wasn't rated high in stars, but when a neighboring salon had a long wait, and I had a wedding to attend, this was going to have to do. However I was treated so kindly and felt so special. Lee did an incredible job on my toes, however the whole team honestly helped and they were all so kind. I don't live here, but if I did, this would be my go to stop. read more

Tender Touch II Nails and Spa - Nail Salons Near Me - Willis, Texas

This place sucks and will not be going back. Rude I see why they can't even keep help. Just needed one nail fixed and I wanted almost an hour I should have just left, had my nails done about three days ago and one came off. They act like it was my fault they didn't fix my nail right the first time. I'm done read more

Manicure & pedicure were great by Linda. She truly understands natural nails and provided excellent service. I will be coming back to see Linda. read more

Don't like this place at all I went in a Saturday to get a pedicure and a manicure. I didn't like how they did the pedicure they don't do everything that come with the pedicure and the manicure didn't like it what so ever I told the lady I wanted a square and long she did them ling but she was doing a coffin shape and I told her that it wasn't the shape I wanted and she technically did my manicure how she wanted and it hadn't even been 3 days and 2 nails had already came off I went to get it fixed and normally nail salons don't charge to fix it they charged me $20 just to get 2 nails fixed worst experience ever don't recommend what so ever read more

Tender Touch II next to the Willis Kroger been my go-to nail salon for years. Not only can you get a parking spot right in front of the shop, you can run next door the Starbucks in Kroger, get your latte, and walk into TT2 and be greeted like you are royalty! Well, no more. I decided to go for a pedicure after work. I was not wearing open toed shoes, but felt sure that would not be a problem since they have the plastic foam pedi slippers. One young woman barely looked up when I walked in, directed me to a pedi chair, and then went back to her phone. As I was headed to the chair, and young man said no, come to this other chair. The same young man plunged my poor aching feet in ice cold water, then filled it with scalding hot water when I mentioned the water was cold. His filing and scraping was not only painful, but a bit scary, as he was quite aggressive with all the foot softening apparatus. Every time he would pick up another metal or sandpaper tool I would cringe, as he was filing and working on my feet without even looking at them! He just kept staring out the door the whole time! I got the deluxe pedi, and it was almost comical how he massaged the exfoliating scrub on my legs....he only used two fingers from each hand for the massage! But the weirdest thing is yet to come! He polished my nails, and put the above mentioned foam slippers on my feet. He escorted me to the drying table. I was there about 10 minutes, when he came to spray my toes with drying spray, and told me to put on my shoes and go pay. I said no, I did not think my polish was dry, but he insisted and even got a little rowdy insisting I put on my closed-toed shoes I had worn in. So finally I said ok, went and paid, and went on out to my car. I slipped my shoes off, and you guessed it, my polish was all messed Up. So I went back in barefoot. He was out smoking a cigarette with some people when he saw me, and he rushed in and glopped the polish up even more. He told me sit for awhile, but as soon as his back was turned I scurried out the door, still barefoot, jumped in my car and got outta there! The funniest thing is, not one person in that shop noticed, offered this obviously inexperienced young man or me any help, or even looked up! I was told the next day at work that this salon has lost its excellent reputation, even though it appears the same owner couple works there. I hope they pay attention, because I love the location and the ambiance of the salon. It almost seems they want to go out of business, and that is sad. read more

Tender Touch II Nails and Spa - Nail Salons Near Me - Willis, Texas

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Been going here for awhile for Mani and Pedi's... Unfortunately it's been a hit or miss, depending on who you get. Probably 6 out of 10 times, someone nicks a toe or finger.... A little discomfort, but not horrible. After today, I won't be going back.... Although the girl doing my pedicure did a decent job, the person that started my manicure was terrible. After filing my skin instead of my nails, he proceeded to jam my cuticles with his little scraper tool. I was thinking, ok.... this is a little rough, but let him proceed. The very first nail he starts to clip is my pinky..... TOOK A CHUNK OUT OF MY CUTICLE! I stopped him, and actually shed some tears because it hurt sooooo bad. So it's bleeding pretty bad, that they had to apply the "stop bleed stuff".... 3 times, to get it to stop bleeding. After all the apologies. I continued with my pedicure, and additional eyebrow and lip waxing. Finger still throbbing..... I make my way to the counter to pay.... FULL PRICE! I'M DONE! read more

Tender Touch II Nails and Spa - Nail Salons Near Me - Willis, Texas

I absolutely loved this. As soon as I came in someone attended me. She asked what I needed as seated me right away. To say that the service was beyond amazing is an understatement. I will come every two weeks. Totally loved and now obsessed read more

Very friendly, but when I went in to get my powder nails taken off they pried them off with a fake nail tip. I've never experienced that before. Everywhere I've been soaks them off as to not damage the nail bed. It completely tore up my nails. I also asked them not to trim my cuticles since I bleed every time. She started doing it anyway and made my pinky bleed. I told her again I didn't want them trimmed and she just said they needed to be trimmed. read more

This has been hands down the worst nail and spa that i have ever been to. I ended up leaving before i could even get my nails done because of the horrible customer service. not to mention it had a horrible dead animal smell and i definitely saw roaches crawling up the walls. If you're looking for a clean, respectable place to get your nails done this is NOT the place for you. read more

Pedicure did not last with the shellac topping. The lady seemed confused and kept asking for advise from others in the Salon.

1 Star is too much for this place.. Will not recommend for anyone ever.. I have been getting my nails done for years and I've never had a problem when getting a full set and everyone else falls off within one week.. Not only do they do horrible work and have horrible customer service skills.. When given the opportunity to correct a Very poor Service I was told to come in and they had no problem fixing once I once I arrived 45 minutes away from my home from my home they no longer wanted to Correct their obvious mistake.. $55 I paid for a full set of regular nails high price for poor work. After being very disappointed and dissatisfied I simply requested for the owner of the operation's name and could not get that from any employee read more

I really do wish I could give them more stars. Each time I've finally been taken care of, they do a good pedicure. Maybe it's our of guilt. The most recent time I came we called a few hours ahead and asked for an appointment for 4 pedicures- 5pm they said. One person in our group requested a specific person, Kim. We arrive and there are only 3 spa pedicure chairs open (thankfully one of ours decided not to come). We sat in our chair for 45 minutes waiting to get a damn pedicure. 45 minutes!! Clearly appointments mean nothing to them because our one who requested Kim- never got her. She was working on another woman as we got there and did a mani pedi set. Again, their services aren't that bad for Willis, TX. However, don't call for an appointment- they'll disregard it. read more

I came here and asked for French tips and am absolutely in love! Got out of my comfort zone for a different style and love what they did!

I have been here twice since moving to Willis, and both times I had a great experience. The first time a woman by the name of crystal helped me, and she gave me exactly what I asked for. The second time I went, although I did not get her name this time, the woman who helped me with my dipped nails also did a fantastic job. She was quite meticulous actually, which I appreciated. I enjoy that I get beautiful dipped nails without having to drive into the woodlands or spring, and their price is incredibly reasonable. I will continue to go here for all of my manicure and pedicure needs, they serve me quickly and do a fantastic job! win, win!! read more

I've gone to this place several times considering it's close to home, usually for pedicures. This time I felt brave and wanted to try nails.. Biggest mistake. I was sat at a desk across from a young male that made me feel super uncomfortable as his girlfriend (who was on break) sat next to him. Long story short, he ignored my small talk and filed my cuticles until they bled. I asked for a specific design on one nail and he said that the female would do it.. when she heard that she got up in a huff and did a completely different design. This visit was miserable and I most definitely will not return. I'm not a difficult customer, but this felt ridiculous. read more

This place is always very busy and has an excellent location so I thought I'd give them a try. First of all, I'm not a very picky person and only write reviews after a really good or really bad experience.I recently moved to the area and needed to find a new nail salon. I was not really happy after the first experience, so I decided to give it a second chance. Still not the best, but I'm a "3 chance" person. Sorry to say that I am still looking for a nail salon after having 3 visits to Tender Touch Nails II. The staff is friendly enough and seem to want to do a good job, however, they always want to have you upgraded pedicures and want to give new sets of nails when not really needed. I feel it is way too expensive for the run of the mill refills and pedicures that I have received. read more

The staffs did a nice job and were so friendly! I don't understand why the rating is so low... This is one of my favorite nail shop! I will definitely go back :) read more

I love it here. Relaxing environment. Professional, friendly aestheticians that do excellent work! Clean and comfortable, a dozen massage chairs, and tons of polish and shellac colors all make the experience perfect! read more

Tender Touch II Nails and Spa - Shellac on natural nails - Nail Salons Near Me - Willis, Texas

place sucks came here with my girlfriend and i was telling them what color and they kept bringing the wrong color

I went here to get my toes done for my birthday since I couldn't get my nails and toes done I decided to do a pedicure, but I expected it to be better than what I got. My nail tech didn't even clean up my toes I still had nail polish on the side of them. It was a rush job don't rush someone out your store it's bad for business when you barely have business read more

Good service, walked in and got an appointment right away. Nice environment and clean salon.

Worst place I've ever been! My friend and I went. My girl left for about 10 min... Water got cold, massage was terrible, and I was finished way before my friend even though we asked for same pedicure. My feet hurt now instead of relaxed. For the price this was a huge disappointment! read more

The ONLY good thing I have to say is they did a good job waxing my eyebrows as far as my mani pedi went it took forever & not because they took xtra time for the massage it was actually the shortest one I've had at a nail salon. Also I asked if they could do a simple design and the guy attempted & they ended up looking awful. I also asked if they had any of the 3D add one for my manicure & he said " we don't do that here" so if u want any kinda design besides the basic flower & squiggly lines they do I would go elsewhere! AND the worst part of it all was they charged my card twice!! Now I have to go back & get my money back. I will update to let you know if they gave me any trouble. read more

Really bad manicure. There is nothing left of my nails. My daughter likes the owner, he does acrylics. But other than that ---don't waste your money. They suck at shellac and pedicures too read more

Holly is by far one of the best nail techs I've ever had! I've gone to many different nail salons and she blows them out of the water. I'll for sure be returning and requesting her every time! read more

Great atmosphere, Friendly workers that assist you. Got a manicure looks great. Very convenient that it's in the same shopping strip as Kroger. read more