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Tend Dental Upper West Side

3.4 (170 reviews)
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Services - Tend Dental Upper West Side

Cavity treatment

Dental bridges

Crown installation

10 More Services

Crown cleaning

Dental exams

Dental implants

Dental sealant application

Dental veneer application

Oral surgery

Orthodontics

Teeth cleaning

Teeth whitening

Tooth filling replacement or repair

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Recommended Reviews - Tend Dental Upper West Side

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Teeth are still crooked and they haven't even called me back to fix my teeth.
Maria C.

SCAMMERS!! Paid $5700, took my money and left my treatment undone A year later... I had such high hopes for this place, but my dentist left in the middle of my treatment! They haven't called me back to finish my treatment and I still have the "buttons" on my teeth. They shaved down my teeth, some teeth moved and are still crooked. Dr Shin, my dentist told me my full treatment would end in 2025, but she left and nobody called me to tell me nor did they have notes about my treatment leaving me hanging! A new GENERAL DENTIST saw me and said "you're done" or that I needed jaw surgery for my treatment, yet Dr. Shin, my previous dentist which I didn't know at all she was a general dentist (but she was getting advice from the orthodontist at least) was doing a great job! Now they tried telling me they would start my treatment all over again and I suspect it's some "legal" move they are trying to make after I paid $5700! I do NOT recommend this place and will take legal action. They are not even ORTHODONTIST.

The Brush Buff prep room.
Nathaniel N.

Great staff and service. Xavier was great and the dentist chair was so comfy I almost started dozing off.

Nightmares with Tend Dental

This complaint is uploaded as an attachment because there was not enough space to explain all that Tend Dental, located at 2376 Broadway, on the Upper West Side did, along with their corporate office. The original post I made on 02/27/2023 seemed to have been updated WITHOUT my consent, so I am posting this, in the way I want this message to be seen. My message is to inform people to exceed with caution because Tend Dental office show you a pretty picture on the outside, but are completely rotted on the inside. All that glitters is not gold. This post is not just about one Tend Dental office, there are a couple of them that I went to, and talked to in the surrounding New York, area, listed in the attachment. These are the people who I have talked to, to address the problems I have had WITH NO RESOLVE. Tend Dental Upper West Side, 2376 Broadway, New York, NY 10024 Dr. Lauren Choi Dr. Emmett Robinson Manager, Lima Fidelima Escalations Manager, Rih H. Dr. Allison Won, the Endodontic specialist, from Tend Flatiron Dental, located at 29 E 21st Street, New York, NY 10010, who did not detect that there was still nerves in my tooth that needed a root canal. Dr. Chris, from Tend Dental, located at. Grand Central Studio, 230 Park Ave, Suite 1C, New York NY 10169 Tend Dental's corporate office, Samantha Harris and Sara Autry They all pretend they want to help you, but in reality, they are there for a pay checI and will cover themselves, to negate what happens there and what you are saying. They will do what is in the best interest of the business And try to bury and ignore the major casualties, which is everyone who did not get what was promised from Tend Dental. By the way, this problem was sooo bad, I started to record conversations. I wish I was able to upload the recordings!

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4 months ago

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1 year ago

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Rih H.

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1 year ago

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Rih H.

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5 months ago

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2 years ago

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Kendall G.

Maria, we are thrilled to learn you loved your visit at UWS!

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6 months ago

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3 years ago

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Kendall G.

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11 months ago

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1 year ago

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2 years ago

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Kendall G.

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1 year ago

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3 years ago

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Kendall G.

Emilia, we are thrilled to learn you loved your visit at
UWS!

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2 years ago

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Kendall G.

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1 year ago

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2 years ago

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Kendall G.

Nathaniel , we are thrilled to learn you loved your visit at
UWS!

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2 years ago

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Rih H.

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3 years ago

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Kendall G.

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3 years ago

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Kendall G.

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4 years ago

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Rih H.

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1 year ago

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Kendall G.

Darren, we are thrilled to learn you loved your visit at UWS!

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2 years ago

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Kendall G.

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3 years ago

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3 years ago

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Kendall G.

Kendre, we are thrilled to learn you loved your visit at
 UWS!

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4 years ago

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Kendall G.

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2 years ago

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Kendall G.

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2 years ago

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Kendall G.

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2 years ago

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4 years ago

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Kendall G.

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3 years ago

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Kendall G.

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2 years ago

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Kendall G.

Ash, we are thrilled to learn you loved your visit at
UWS!

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4 years ago

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Shayra H.

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3 years ago

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Kendall G.

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4 years ago

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Shayra H.

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4 years ago

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Shayra H.

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3 years ago

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Kendall G.

Roma, we are thrilled to learn you loved your visit at
UWS!

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3 years ago

Great service!! I recommend this place. Everyone was super nice and kind and took care of me.

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Kendall G.

Mohamad, we are thrilled to learn you loved your visit at
UWS!

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3 years ago

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Kendall G.

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5 years ago

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Timothy C.

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5 years ago

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Sterling G.

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3 years ago

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Kendall G.

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Page 1 of 5

Ask the Community - Tend Dental Upper West Side

Review Highlights - Tend Dental Upper West Side

The Dentist whose name I can't remember was also super gentle and gave some recommendations for a new tooth brush to help.

Mentioned in 2 reviews

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Lemchen Salzer Orthodontics - A candid moment with Dr. Jennifer Salzer during a patient visit.

Lemchen Salzer Orthodontics

4.5(31 reviews)
1.7 miUpper East Side

Lemchen-Salzer Orthodontics provides excellent treatment with a friendly atmosphere. Conveniently…read morelocated at 553 Park Avenue, Lemchen-Salzer offers a state of the art approach to a beautiful smile. If you're in search of a fun orthodontic experience, give them a call, you'll be glad you did .

I am an adult and had worn practices in my 20's. My teeth were shifting and I was unhappy. Dr…read more Salzer was able to eliminate my major TMJ problems. She sent me for physical therapy to widen the opening of my mouth which lasted for close to one year, as well as a TMJ specialist that made several devices to aid in that respect and resolve thee TMJ issue. It was worth waiting a year before Dr. Salzer was able to put braces in my mouth and give me the smile and pefect bite I always wanted! I chose braces versus invisalign because my teeth were able to be corrected in less than one year and I love drinking coffee and would not be able to keep the invisalign in my mouth when drinking anything but water. In addition, if it wasn't for her, I would not have known that I had a lump on the upper left side of my mouth. Being an ex-cancer patient, that was extremely upsetting to me. She sent me to a neurologist to make sure that it wasn't cancer. I have had several checkups with that doctor to confirm. The technology in her office is "first class." I do believe without the best technology, she would not have known about it. Dr. Salzer invests in technology for her patients and has the cutting edge before it even hits the market! That should also be a factor when chosing the right orthodontist. Even though she sent me for physical therapy and to the TMJ specialist, it was all worth the wait! Dr. Salzer was able to give me the perfect bite and smile I always wanted!! She is a perfectionist and an amazing person and without hesitation, look no further!!!

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Lemchen Salzer Orthodontics - Treatment timelines vary, but your consult gives you a clear, honest estimate. Whether braces, lingual appliances, or Invisalign!

Treatment timelines vary, but your consult gives you a clear, honest estimate. Whether braces, lingual appliances, or Invisalign!

Lemchen Salzer Orthodontics - Meet your New York City orthodontic team. From your first visit to your final result, our doctors work together!

Meet your New York City orthodontic team. From your first visit to your final result, our doctors work together!

Lemchen Salzer Orthodontics - Our patients love showing off their smiles across NYC. LSO provides personalized orthodontic care for teens and adults!

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Our patients love showing off their smiles across NYC. LSO provides personalized orthodontic care for teens and adults!

Tend Dental Upper West Side - generaldentistry - Updated May 2026

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