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Royal Orthodontics

4.8 (70 reviews)
Closed 8:30 am - 5:00 pm

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Laurie R.

Update: Our daughter's treatment has concluded and we are thrilled with the results. She had a complicated case and now has a beautiful smile. If we could give 10 stars, we would! Dr. Royal and the entire staff are simply the best!!

I sought treatment with Dr. Jamie Royal in 2016 for a cosmetic dental issue related to congenitally missing upper lateral incisors. At the time, I had already undergone orthodontic canine substitution, which left me unsatisfied and self-conscious about my appearance. This decision came after spending my childhood and mid-teenage years struggling with missing teeth and the resulting negative self-image. Looking back, my teeth and gums were at least very healthy and in a stable position. Dr. Royal assured me that she could reverse the canine substitution and provide enough space for dental implants, but, unfortunately, the outcome has been far from what was promised. Despite an insufficient jaw width for the necessary implant space, Dr. Royal proceeded with the treatment. During the treatment process, Dr. Royal pushed my teeth into an unstable position and removed a significant amount of enamel. As a result, my teeth became unnaturally flared and extruded out of my jaw, and I experienced pain and discomfort from the high forces and occlusal misalignment. My concerns were not adequately addressed during this time, and the treatment was never deemed unsuccessful by Dr. Royal. I was in a difficult situation and eventually walked away from the treatment, leaving me confused about what had just happened and where to go. It has now been seven years since I began treatment with Dr. Royal, and I am still dealing with the consequences of her actions. I have irreversible damage to my teeth, including extensive root resorption, bone loss, gum recession, occlusal trauma, teeth fractures, and chronic insomnia. My jaw never rests in a comfortable position. Some of my teeth have lost half of their roots, making them extremely loose and at risk of falling out. This damage has made it difficult for me to receive any further treatment, as additional procedures could potentially cause more harm or tooth loss. I've seen several doctors and all said there is a good chance I will lose several teeth in the future especially if I plan to do another round of ortho. I cannot fully express the emotional toll this experience has taken on me. The complications and ongoing issues with my dental health have caused me immense frustration, and I feel like my life has been severely impacted. My self-esteem and confidence have suffered greatly, and I have missed out on many opportunities and experiences because of the dental problems I now face. Imagine going to a job interview, or on a date, or just existing in society with the teeth shown in the pictures. Additionally, this failed treatment has not only cost me in terms of my health and quality of life, but also financially. The subsequent consultations with other doctors including orthodontists, periodontists, and cosmetic dentists along with multiple trays to allow my teeth to slowly relapsed have costed me in the tens of thousands. This financial strain further exacerbates the stress and disappointment I have endured as a result of this process. I have included photos and X-rays as evidence of the damage caused by the treatment. I feel that I was misdiagnosed and misled by Dr. Royal. I share this review in hopes of raising awareness about the potential risks of dental treatments and the importance of seeking multiple opinions before proceeding with any procedure. I implore you to trust your gut instinct. At the beginning of my treatment, I found it hard to see how it would be possible to obtain the needed spaces without surgery, but I proceeded with blind faith due to Dr. Royal's credentials and confidence. I hope others can learn from my experience to avoid the pain and suffering I have endured. Please be cautious when choosing a dental professional and ensure that you fully understand the proposed treatment plan before proceeding.

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3 months ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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7 years ago

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5 years ago

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3 years ago

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5 years ago

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Jamie R.

Thanks so much for your kind review, Blair! You’re the best!!!

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3 years ago

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2 years ago

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3 years ago

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6 years ago

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3 years ago

The entire Royal Orthodontics staff is great! Truly loved my experience and am very pleased with my Invisalign results.

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3 years ago

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5 years ago

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4 years ago

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7 years ago

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5 years ago

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4 years ago

Dr Royal did a fantastic job. She is so kind and friendly and responds to texts and calls right away. It's a lovely office.

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Jamie R.

Thank you for your kind words, Emily!

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5 years ago

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10 years ago

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Jamie R.

Thank you, Lori! We miss seeing you around the office!!!

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7 years ago

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8 years ago

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7 years ago

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Jamie R.

Thank you so much for your thoughtful feedback!

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Review Highlights - Royal Orthodontics

I ended up contacting 10-12 orthodontists in New York and Amber was the first to respond.

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Lemchen Salzer Orthodontics - A candid moment with Dr. Jennifer Salzer during a patient visit.

Lemchen Salzer Orthodontics

4.5(31 reviews)
2.0 miUpper East Side

Lemchen-Salzer Orthodontics provides excellent treatment with a friendly atmosphere. Conveniently…read morelocated at 553 Park Avenue, Lemchen-Salzer offers a state of the art approach to a beautiful smile. If you're in search of a fun orthodontic experience, give them a call, you'll be glad you did .

I am an adult and had worn practices in my 20's. My teeth were shifting and I was unhappy. Dr…read more Salzer was able to eliminate my major TMJ problems. She sent me for physical therapy to widen the opening of my mouth which lasted for close to one year, as well as a TMJ specialist that made several devices to aid in that respect and resolve thee TMJ issue. It was worth waiting a year before Dr. Salzer was able to put braces in my mouth and give me the smile and pefect bite I always wanted! I chose braces versus invisalign because my teeth were able to be corrected in less than one year and I love drinking coffee and would not be able to keep the invisalign in my mouth when drinking anything but water. In addition, if it wasn't for her, I would not have known that I had a lump on the upper left side of my mouth. Being an ex-cancer patient, that was extremely upsetting to me. She sent me to a neurologist to make sure that it wasn't cancer. I have had several checkups with that doctor to confirm. The technology in her office is "first class." I do believe without the best technology, she would not have known about it. Dr. Salzer invests in technology for her patients and has the cutting edge before it even hits the market! That should also be a factor when chosing the right orthodontist. Even though she sent me for physical therapy and to the TMJ specialist, it was all worth the wait! Dr. Salzer was able to give me the perfect bite and smile I always wanted!! She is a perfectionist and an amazing person and without hesitation, look no further!!!

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Lemchen Salzer Orthodontics - Treatment timelines vary, but your consult gives you a clear, honest estimate. Whether braces, lingual appliances, or Invisalign!

Treatment timelines vary, but your consult gives you a clear, honest estimate. Whether braces, lingual appliances, or Invisalign!

Lemchen Salzer Orthodontics - Meet your New York City orthodontic team. From your first visit to your final result, our doctors work together!

Meet your New York City orthodontic team. From your first visit to your final result, our doctors work together!

Lemchen Salzer Orthodontics - Our patients love showing off their smiles across NYC. LSO provides personalized orthodontic care for teens and adults!

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Our patients love showing off their smiles across NYC. LSO provides personalized orthodontic care for teens and adults!

Royal Orthodontics - orthodontists - Updated May 2026

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