5 STARS FOR HIRING SCUMBAGS!! I lost my pool got scammed out of a pool resurfacing remodel. I signed the Tempool contract & gave the employee (Cashion Wright) a deposit & then the excuses started weather delays and so on. Months go by more reasons for the delays, big rain storm happened & the pool popped out of the ground. The owner of Tempool (John Temple) said his employee stole the contract from the office & I was never on the schedule & advised me to make a police report & he will take care of my pool. Come to find out said employee Cashion Wright is on probation for scamming his last employer for 90,000 meanwhile working for Tempool for years. State attorneys office did not file a case against Cashion Wright and stated Tempool is liable they are responsible for there employees actions. Tempool fired his employee and never replaced the pool! My pool was fully functional prior to this! read more

We needed to refinish our in ground pool. Our pool was built in 2002 and we wanted to get a fresh look. Tempools was recommended by one of our neighbors so we went to their showroom in the Arlington area. We met with the owner Jon Temple and learned this company builds pools all around the world!! Jon gave us a quote to refinish our pool. Of all of the quotes, they were the highest but not by much. They explained the process and we were confident we had the right pool company. The project manager David Escobar was in constant contact with us explaining the process and what to expect. We are very happy with the end product. Highly recommend them. read more

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Be Honest. One time customer and never again. Not even concerned with their mis-quotes which confirms it is a practice accepted in that business. LIARS. read more

Total pool renovation down to the shell with all new plumbing, coating, pump equipment, waterfall, and pavers by Tempool. Began leaking in first year. Tempools policy is to keep promising to send someone out to inspect the problem for enough months and enough repeated calls with no one ever showing up until the one year warranty expires and then throw their hands up saying not our problem anymore. No service, no inspection, no warranty repairs unless in the first 12 months and you can drag them out by threats of legal action but good luck because even that didn't work for us. 2.5 years after a nearly 90 thousand dollar total renovation we are leaking hundreds of gallons a week with many calls to Tempool since before the warranty year was up but no one has ever shown up to find or repair our leak. Using Covid and staff shortages as an excuse for ignoring a customer's warranty concerns until the warranty expires is a pretty bad business policy. Whether a pool is new or is a renovation down to the shell the workmanship should last longer than a year and a company as large as Tempool should be able to stand behind their work. Nothing noble about this company. Buyer beware!!! They take your money and they don't stand behind the work. read more

I can not say enough good things about this company. They are professional, polite, and do a great job. The job foreman, Paul was great. He offered up suggestions and was flexible when it came to changes we requested mid job. Kelly handled the plumbing portion of the job and was great. He even fixed an irrigation issue I was having. When shopping other pool companies, many told us that they have Tempool do the work. Don't go through a middle man. Dont pay a middleman. Just call Tempool. They are great. read more

The plastering of the pool went ok. The finishing was a bit sloppy in my opinion but overall looks great. The issue came up after there was water in the pool. Apparently the pool company we used to do the overall construction of the pool uses this company for plastering and maintenance of the pool in the first 30 days of it's life. A person was supposed to come two times a week for 4 weeks to check the chemical balance and then eventually add salt to the system. Chick only showed a total of 5 times in the 30 days. The first day she came (a Monday) she came across as if she was going to be a rock star. Then she wasn't. We asked when we would be able to swim in it that first week and she confirmed the upcoming Saturday would be fine. She said she would return that Thursday morning (3 days from then) to look at things and let us know for sure if we could swim in it. She never showed. Nor did we ever hear from her or the company. (we never got her contact info) That Saturday as we were having a family pool day and she comes bouncing into the back yard around 3 o'clock with her kid in tow acting like we should be so excited to see her and invite her to stay. She walked over to where my husband and I were sitting and dipped a check strip in the pool and said "it's great". Well yes, it was, because we put chlorine in it that morning after doing the chemical check ourselves. Not impressed, AT ALL. From that point on, she never came by consistently or two times a week, ever. Toward the end of the 30 days, after much harassment on our part, she came and did an extensive check and added the salt. We had no idea she was adding the salt that visit. No communication at all, ever, from her or the company. Anytime we needed to find out what the hell was going on, we had to harass our pool company. (their review will be separate) This was not a good experience. I don't want to hear that you're short staffed or we don't want to cut off our nose despite our face, meaning we put up with sorry people. I want the job done right and if you say you're coming by twice a week, I expect you to come by twice a week. This pool wasn't a $25.00 pool from Walmart, thank you. Very disappointed. read more

What a very professional company. They coated our pool via Blue Haven Pools and Spas I can not say enough great thing about the professionalism and quality of work. they showed up on time and took their time to ensure it was done right even with the threat of rain. They did not rush the job. If they felt the rain was going to be an issue they would have packed it up and came back. They take pride in what they do and what it done right the first time. I highly recommend TemPools read more