Great experience with First Coast! I recently purchased a new house with pool equipment I was…read moreunfamiliar with as it differed from prior house. I contacted the pool installer to see if they could come give me tutorial on the equipment they installed but couldn't even get a call back. I contacted at-least 5 other pool companies for a tutorial/inspection and quote for weekly service. One told me to take pictures and come to their store (not helpful), 1 setup appointment but were no show. The other 3 wouldn't return calls or emails. First coast contacted me back within hours of my request and came out 2 days later. The owner was super friendly and explained everything to me and answered all my questions. Ended up setting up a weekly service to get pool under control. I may end up taking it over myself once I understand it more but they are so friendly I may just keep the weekly service. They have been here twice now, pool is clean, equipment is working and provide a email service report each week with photo of pool, chemical readings and summary of the chemicals added and services rendered. Highly recommend this growing company if you need pool service!!

I shopped around a bit (got 4 quotes) and was very impressed with this provider. The owner…read more(Patrick) is responsive and professional (and also a nice guy); the office is run by an incredibly efficient and responsive woman (Katey). Their price is fair considering the quality and consistency of the service provided. I used them for ordering & installing equipment and for monthly pool maintenance. Tell them I recommended them if you contact them

Great service!…read more We have had several different pool companies over the past few years. This company is the best, hands down. It is professionally run. The technicians do a great job, as well as customer service.

Great price. Discount for nurses was amazing. They had my pool looking crystal clear within a few…read morehours.

Professional, shows up on time, and does a great job. Can't say enough great things. Hopefully he…read morewill be the last pool service I ever hire.

Sean turned my swamp back into a pool. Very professional and definitely knows what he is doing…read more Don't be fooled by all the fancy websites out there. He is the real deal

Our pool was 23 years when the marcite began to crumble. It was like sand on the bottom of the…read morepool. We finally were able to afford to have the pool redone. My husband did plenty of research, and he found Purple Heart Pools. They arrived for an estimate and fully explained everything. We decided they were the company we would hire, and they ended up being the best pool company ever! The crew always arrived on time, worked quickly and efficiently, and completed the job in way less time than we thought. Talk about meticulous work! They even regrouted the tile for us as a courtesy. They were incredibly friendly, professional, and affordable! Now, we have them coming for weekly maintenance, something we have never had before, because we want to ensure our pool stays beautiful! The first time I swam in it, I could have cried. The water was clear and blue, and the walls and floor were as smooth as glass. All in all, we highly recommend Purple Heart Pools Inc. They are the absolute best pool company in Jacksonville.

Excellent professional customer service and fast response time. Very competitive pricing I checked…read morewith a lot of different providers and they were able to meet or beat every other price. Very high-quality work completed. Highly recommended.

Corey is the best! Helped me place my filter pump above the high water mark before a storm. Also…read moredid a lot of replumbing when I needed valve repairs etc. Always prompt and good communication. Great price too.

My cameras caught them stealing. Of course they denied. Was very sad to have to let them go over a…read morechild's toy that I would have gladly given if they would have asked. A theft is still a theft.

Our 25-year-old pool and Lani were showing signs of age, so we decided that this was the year for a…read moremakeover. I remembered a co-worker had his pool resurfaced, so I asked him who had done it and he told me John Castleman, and he said he was very happy with his work. John came out to assess the job and give an estimate. He was very down to earth, listened to what we wanted and made some suggestions which were very helpful. We had a row of tile across the top of our pool that we were going to either replace or just get rid of, but John said they were in real good shape and suggested we just have him regrout it, which would save us money. He gave us a very competitive quote for the work. We went with this option, and it came out looking brand new! I had mentioned that I thought the pool might have a leak. John identified two leaks, one by the skimmer and one by the pool light that hadn't worked in the last 20 plus years. No wonder it didn't work. Not only were we resurfacing the pool, but we were rescreening our Lani, as we lost a couple screen panels with the hurricane last year. I pressure washed my Lani at least once a year, but there are areas I cannot reach. Our Lani structure is white, but after 25 years, the mold in those areas looks disgusting. So, before any work got started, I called Pressure Washing Alternatives to clean the Lani structure. In a couple hours, they made the structure look brand new. Cost $225. This has nothing to do with John Castleman Pools, but I thought it might help others in my situation. Our Lani was rescreened by Jacksonville Screen Inc, another fantastic company. John worked with me to make sure the pool resurfacing was done before the Lani was rescreened. This worked out really well. We added a heat pump to our pool. John coordinated the electrician to come out to add the service to handle this and took care of all of the plumbing changes to tie in the new heat pump with our system. He also installed a working pool light and a railing by our steps, (we are getting old). The whole project took about two months from the time we first spoke to John. It would have been faster, but we had to wait on the delivery of the heat pump. I was just hoping it could get scheduled by mid-summer, so I was pretty pleased with how fast it went. John suggested even though I have a heat pump, that I get a solar cover. He said it would cut down on the evaporation but also cut down on the amount of chemicals we'd have to use. Since I put the cover on the pool, I have not had to add any water, and have only had to add one Clorine tablet a week. John was good about cleaning up, never leaving a mess. He also checks back with me from time to time, and always answers my texts when I have questions. Our pool and Lani are now better than new. We were truly blessed to have John do this job for us.

I got 3 estimates for a pool resurfacing. Castlemans was the 4th. John informed me that I didn't…read moreneed to have the pool resurfaced because it still had 3-5 years left. He told me I could have the pool acid washed to make it look nicer but it was not a necessity. I asked for quotes on a refinish and an acid wash. The quote for a refinish was less than the other 3 quotes. We went with an acid wash and also installed a salt chlorinator and a new led pool light. Work was completed early, quality of work was superior. John patiently, professionally and kindly answered all questions. My interaction with John absolutely outstanding. If you're looking for quality work from an HONEST craftsman, call John. We will be using Castlemans pool when we resurface and will probably have him redo our cool deck.

I bought my home almost 3 years ago and it came with an in ground pool, admittedly I wasn't…read morethrilled since I envisioned lots of money and hours spent maintaining it. I have to say I've been pleasantly surprised since it was a salt water pool it hasn't been near as bad as I thought. Due to a leaking sand filter I let the pool sit too long before replacing it with a cartridge filter and it got pretty nasty. I initially hired another pool company to install the new filter and clean the pool. They did fine on the install but the pool cleaning was inconsistent and they left out some details when quoting me a price. I decided I'd hire someone else to finish the job and get my pool looking like new again so I requested a quote from Tropical Sunshine Pools through yelp. I got a reply within 15 minutes and after a few messages back and forth Zach told me he'd be over between 5-7 to give me an estimate after looking at the pool. He ended up texting me around 1:30 and said he was ahead of schedule and could come by in the next 15 minutes so if I was available. I told him that was fine and he arrived right on time as promised. From the first few minutes we discussed everything I knew the pool was in good hands. He very patiently explained things to me and gave me some good tips that I wasn't aware of for future maintenance of my pool. He even showed me the ins and outs of my new cartridge system which the installer did not do. His final price was within the initial quote range and I'm very pleased with the final product. I now feel I have a reliable pool company to call should I need to do so again in the future. If you're in need of quality dependable pool service I highly recommend Tropical Sunshine Pools.

From the owner: Weekly pool cleaning and maintenance. Book a quote online. We are committed to excellence…read more Tropical Sunshine Pools is licensed, insured, and certified for residential pool service. We are eager to take on your pool project. Message us to schedule a free estimate.

Our family absolutely LOVES our Kerry Martin Pool! The sales team was extremely professional and…read morenice and they made the entire design process enjoyable. The quality and attention to detail was on point and we couldn't be happier was the finished product. Highly recommend!

Poor quality and length of install was 6 months when should have been 3. Destroyed existing…read morelandscape and major paver shifting.