STAY AWAY! 3 months after requesting a quote for a window (broken seal, not urgent) they finally…read morecame out to measure. Was quoted a reasonable price, & I paid to order the window. Fast forward 3 months: "your window came in but we measured it wrong". FF 3 months: "we re- measured it and have ordered new window". FF 3 months, they came on site with the window, only to tell me "it's the wrong size". This company is INEPT! The ladies who answer the phone are courteous, and I feel sorry for them b/c they have to deal with this DYSFUNCTION.

After 13 months of waiting for Jimsco to replace the screens on three doors and acquire and hang a…read morenew screen door, I have given up. They stated that they were having difficulty acquiring a screen door that would fit, then said they would make the screen door themselves, then said they couldn't find what they needed. This went on for over a year. I finally gave up and canceled the order. The front office staff was very nice, but we just kept having the same conversations that didn't go anywhere. I would not recommend this company. Two months later I'm still waiting for a refund. Initially I was told that their credit card machine was broken. Since then I've made numerous phone calls and even visited the office only to be told that Kenny, the manager, is out of the office and they don't know when he'll be back, and he has to review the invoice and determine the amount of the refund. When I asked if he could do that on the phone, since the charge for the product that installed (a glass window) is clearly detailed in the invoice, the amount of my deposit is clearly defined, and all he needs to do is say how much the labor charge was; the remainder is the refund.. I was told that 'no' he needs to actually review the paperwork and has to be in the office to do that. Then I was told that they couldn't reach him on the PHONE because he's off-site working out of state. When I reiterated that this has gone on for over a year, the front office person said that they have other clients in that same position. At this point I don't even know if this is a real working business.

I've gone twice with them and always leave work looking phenomenal, better than safelite and super…read moreaffordable. They also give you FREE quotes.

Outstanding and professional service! I would highly recommend them. After attempting a repair to…read moresave me money failed, they did not add that charge when I had the windshield replaced. Very flexible with scheduling.

Took my 2026 Honda to Gerber Collision in Temple as the prior experience was excellent. This time…read moredid not go as well as expected. Dropped the SUV off fairly early on a Tuesday morning and was told that updates are sent out on Tuesdays and Thursdays. Called on Thursday afternoon and was told that some of the parts were in and that the tentative date for completion was Tuesday. Late Friday, I receive a call that it's completed and ready for pickup. I leave my house a little after 5:00 pm. The traffic on the highway is bumper to bumper. I still need to drop off the rental car and Gerber closes at 5:30 pm. I call them back and let them know it will be Monday. They have already told the insurance company that the car is repaired. If you are local to Temple, you know that the traffic is maddening at 5:00 pm and even worse on a Friday. They also were made aware that this was a claim that I was not responsible for due to being hit. So decided to pick up the car on Monday. On Monday, when we got to Gerber, the car was outside and was very dirty. It felt gritty like there was overspray on the entire vehicle. They took it back and hand washed it and that resolved some of the issue. It was blamed on the sap but it wasn't sap it was dust and overspray as the entire SUV is coated in it. Circumstances being what they are, Gerber definitely could have handled this entire situation better.

Stephen Torres the Service Advisor went above and beyond to help me when I had car trouble far from…read morehome. Stephen and his team were courteous and helpful and did not charge me to look at my tires while I was worried I had a flat over an hour from my destination. I offered to pay him for his time and he said it was unnecessary and that I was good to go. It has been a few weeks and I finally have time to say THANK YOU to Stephen and his team for helping me (and my pup) while we were quite worried on a road trip and had no where to go. I highly recommend Stephen for his integrity and professionalism. Human to human, thank you!!!

Andres and his team are the BEST in the business! No point in looking anywhere else, these guys do…read moreQUALITY work at a great price. Highly recommend Perfect Touch Dent Repair for any work you need done.

Highly recommend. Great service and communication. Got scheduled in and after dropping off had work…read moredone promptly and the repair looks good as new. I will definitely use them again for any future PDR needs

Excellent service. Prompt and professional. I would recommend them for any glass or mirror project…read more Jason took extra care in adjusting the shower door and caulking all the glass as needed. The price for the glass enclosure was very reasonable.

We were referred to this company through our realtor. We made contact with them through their…read morewebsite and I was contacted immediately by Nicole who I would have the pleasure of speaking to many times after, for better or worse. The cons: Definite breakdown in communication between the employees and also with their suppliers. We ended up having to reschedule numerous times over the course of several weeks due to failed communication and issues with orders not arriving on time. The pros: Nicole was the star of the show. Due to the miscommunications on several occasions, I had to contact Nicole several times to follow up or reschedule. Nicole was responsive and professional regardless of whether she was in the office or not (happened a few times). She was their saving grace, to be honest. I would normally not have stuck around after the third reschedule. The installers were all extremely kind and professional and did their jobs very well. All in all, we understand that businesses are having to make adjustments due to closures that may impact business. The Truth is that many of the issues that came up in coordinating the installs could have been avoided with better communication. We will probably not go through Triple Crown again but I definitely want to give the employees their due for the services as and when they were provided.

Terrific first experience with AGC. Fast, quality work, and wonderful customer service. I will…read moredefinitely be returning in the future.

Went in for a small rock chip in my windshield. A very easy fix for a professional glass pro. When…read morethe AGC tech finished the chip was worse than before. Luckily Dave at The Glass Doctor, in Temple, was able to undo the terrible job AGC 339 N Main Belton, Tx did. I highly recommend The Glass Doctor and only use AGC as the very last resort.

Nice people they do a great job for a reasonable price. I went there to have a new double pane…read morewindow made because my contractor tried to hide the window he broke.

Bob's Screen & Glass sent out a new crew to repair the window problems. This appears to have…read moreresolved our previous leak. Customer service has been good with this repair.