On December 29, 2024, I purchased 8 sessions for $440 with Stretch Zone at the Crofton Branch and…read morepaid with my Health Saving Account (HSA) debit card. On January 30, 2025, there was another withdrawal of $440 from my HSA debit card even though I still had 4 sessions remaining. I called the office and was told it was their policy to automatically debit my account every month until I cancel. I immediately told them to cancel my membership since I still had 4 sessions left. The General Manager, Nik, apologize and said "that is not how we do business", and that he would cancel my membership and I would receive a refund for the January payment. However, on Mar 1, Stretch Zone again debited my HSA for another $440. I called the office and they assured me they would take care of it. Because I had lost confidence in Stretch Zone and the General Manager Nik, I withdrew the remaining funds from my HSA account and sure enough, Stretch Zone attempted to debit my HSA account again on Mar 27, then Mar 28 and finally Mar 29. Once they realized they were unable to debit my account, Stretch Zone cancelled my remaining 3 sessions even though I had affectively paid for 16 additional sessions with 3 remaining. I stopped by the office on several occasions and left notes for Nik, who was absent from the office and requested that he call. Nik never responded. I was finally able to speak to Nik in person several days later. Nik's comment was that he was just a middleman and that there was nothing more he can do. On April 7, I received an email from Stretch Zone apologizing for the mistake and assuring me I would receive the entire amount of what was due to me from those three payments. As of today, January 15, 2026 I still have not received my refund. I just filed a claim with the Consumer Protection Division (https://oag.maryland.gov/i-need-to/Pages/business-complaints.aspx). Hopefully that will help.

I just had the best experience with the new manager Tyler. I look forward to future visits.read more

Great management, staff, equipment, and location! if you need a personal trainer, there is one…read morealways available. There are also multiple training classes for interested participant.

They are very friendly everything is clean and y make friends a lot parking lot you can take…read moreshower the sauna is really good

I wanted to give this a couple months before I posted a review…read more.. I found this gym after looking for something a bit more structured post-Covid. The regular peloton cardio and Planet Fitness just wasn't getting me where I wanna go. This place has been fantastic so far. As someone who has never really lifted weights, the trainers and owner has been fantastic at instructing the correct way to lift. They have two major programs as well as an open gym option. The programs are led by a trainer, one being team training, one being small group training. If you have not been working out lately, you will leave gassed. You will be sore. The workouts are about an hour long. I have been going about 3-4 days a week which has given me enough time to recover between workouts. Bring a towel and water bottle, my first workout was free. They do have shower facilities if you are coming from or going to work. And bonus... the showers are clean. The folks I have met here have been super friendly and welcoming. Ownership has also been very welcoming and motivating. If your looking for a new place to workout, definitely check these guys out... so far I am very happy I did...

This gym is exactly what I've been looking for. A facility that I won't get lost in. Trainers that…read moreare skilled to know when to modify the workout to meet your skill level or accommodate the knee, shoulder, or back issues and you still get a good solid workout. I started in the Lean Down Challenge a 6 week program/20 lbs. I get to attend all the boot camps I want and have a small group personal training session once per week. I felt at ease as soon as I walked in the door. The boot camps are available daily. The trainers are extremely personable. I admit I love to hate them during my workouts but I feel so good a little bit after they end. Mac, Emily, and Bill are fantastic! I'm down 6 lbs, feel stronger and surprised myself by accomplishing some of the exercises I never thought I could do. I just started my 3rd week looking forward to meeting more goals I've set for myself. I've finally found a gym home. It's never too late to live your best life. I'm on my way!. Thanks guys!

Community: 5 Instructors: 5…read moreWorkouts: 5 Communication: 4.5 My 6 week challenge ended this week and overall I really enjoyed the experience. FLMD popped up on my Instagram timeline as a free 6 week challenge - so bet I was there. There is a consultation, weigh in, and tour. I met with Nevie the gym owner who explained that the challenge is free after you invest in yourself for an undisclosed about. You meet the challenge and you get your money back. I didn't have anything to lose so I joined. I must admit that Nevie worked to figure out why I was not getting the weekly emails and meal plans. So if joined through any META platform (Instagram/Facebook) the emails will be sent to that registered email address. Things that were not transparent to me were: the class schedule not being readily available, the link to view the workouts online so I could join from home, who I should report my weekly weight. KEY TAKE AWAYS: I lost 7lbs my first week!! Drop in classes are $30

FLMD Fitness is legit the BEST experience that has happened for me!! I did the 6-week challenge and…read morewill keep going. The fitness routines are never the same week to week and I love that. I have lost 10 lbs, inches upon inches, and let's not forget about that good ole' fat loss! I am fitting into clothes that were pushed into the back of the closet, my energy level is up, and I have gained a true sense of accountability on myself! I don't look for someone else to hold me accountable I am doing that on my own now. Every single day of the challenge, our awesome instructor Nevie sends you daily affirmations filled with tips that will help you to keep pushing. We also receive a weekly meal plan and recipe guide that has been instrumental in helping me stay on track. I have found my "hobby" and the journey is just getting started lol... if you are looking for a workout that challenges you; a tribe of women that encourage and support you; and a morning or evening of just fun and laughs while working out... then you need to run and sign up with Fit Like Me Divas in Crofton, MD. You will NOT be disappointed!! - Holly P

THE BEST GYM YOU WILL EVER FIND. Not a joke. Not hyping the place up. It is literally the best…read morework-out environment you will find in the DMV. I love that there are no mirrors and you can just let go and work out without getting distracted by how you look. Don't worry, the trainers will ensure your form is on point. I came in having only worked out with body weight and within weeks became comfortable with a far more dynamic range of exercises that worked my whole body using weights. The people you work out are with are so supportive. Non-judgmental, morale-boosting, motivating, consistently on point, 100 % WORTH THE INVESTMENT!

Thrive is much more than just a gym, it's a family that welcomes anyone; regardless of shape, size…read moreor fitness level. I moved to Maryland and was looking for a personal trainer, when I stumbled upon Thrive. I emailed for information and Coach Josh got right back to me. He told me to come in and try a class. He thought I would enjoy their class style and get the same benefits, without the high cost of personal training. He was so right! I was immediately welcomed into the gym by the coaches and other members, who are now friends! The atmosphere is encouraging (high fives are required), inspiring (there is a daily motivational message/story) and fun. They mix up the workouts daily so you never get bored and there are always challenges, where healthy competition keeps you motivated. They even do bonus workouts where you can donate to support the community and different charities! Class times vary and with a busy work schedule I love the 5am class, but there truly is something for everyone! I am so lucky to have found Thrive and that I have found a place that makes working out an enjoyable beginning to everyday!

This is not my home gym I have only been to this location once…read more I had a very easy time navigating the layout of this facility. After you scan your QR code and walk past the welcome desk you can immediately spot the locker rooms on the left. You walk a little more past the locker rooms and then you see a huge stretching area to prepare for your workout. When I would use the equipment I wouldn't have to walk very far to find paper towels and cleaning spray. Oh and the staff are also friendly. Nice job Planet Fitness Bowie!

They overcharge you whether you have the money or not. Late fees be damned but putting my account…read moreinto the negatives because I cancelled my membership during a "transitioning period"?? I legitimately have NO MONEY because a gym wanted their technical extra 15 dollars a day after I forget to pay. It so bad that I literally had to call my bank just to get them to block PF. Aside from that, the people there do not know how to share. Mats, equipment, machines, etc are always hosting the same people. I can't tell you how many times I wanted to use the assisted pull-up bar and somebody decides to stay on it for 10+ minutes. Also, I consistently clean the mats from top to bottom because I wouldn't want someone's sweat messing with me, so tell me why I never see anyone, not even the employees, clean the mats. The personal trainers and there are kind but their clients are assholes. They will step over you while working out just to get a weight. They're have this scolding look all because you're in a shared space with them. Some employees will chat with others ALL DAY and barely greet you when you leave or enter. Funny thing is, when you're at PF you realize that it has potential to be a gym with culture but they do nothing with it. You could make your garage a gym and it'd still take better care of you than PF. Never coming back. They're thieves, plain and simple.

The front desk finally confirmed what everybody has been saying. The showers are not working and…read morethey have up trying to get them fixed! The manager said three plumbers came out and said everything was "fine", but there is NO HOT WATER. He said plainly, they are not going to try and fix it! Ironically if you look back, management ONLY responds to good reviews and ignores the negative ones. That is sad! I tried several times to talk to management prior to writing this!

The showers are horrible!!! A serious lack of hot water!…read more Many club members are now forced to take cold showers or no shower at all, due to the ongoing lack of hot water. Oftentimes, there is no hot water or it suddenly, midshower, turns stone cold, as if possibly the water heater is undersized or it has turned off. Many LA Fitness club members have reported the lack of hot water to the corporate office and to the on-site manager who barely acknowledges the issue saying a plumber has looked at it and no further action will be taken. Many people visit the gym before going to work or between appointments and don't want to smell like sweat or chlorine throughout their day. If you are looking for a gym that has hot water in the shower and bathroom sinks you may want to keep looking because LA Fitness has made it clear to their customers they accept membership dues but are ignoring their customers simple request for hot water. Also, without hot water, I hate to think about the germs on gym equipment due to the inability to perform proper hand washing after using the restroom.

We were looking for a black owned Pilates studio and lucked up when we discovered Ischyra Soma…read moreFitness! Our instructor Monique was incredibly personable, patient, and kind. As total beginners, she made sure we didn't feel intimidated and that we enjoyed ourselves, while also challenging ourselves. They have a variety of different workout equipment, a variety of classes, and are beginner friendly (various levels available)! They have good hygienic practices too, making sure that we tidied up and disinfected the equipment after use. We arrived early unsure if the studio was open and was able to reach the owner quickly and get confirmation that class was still on, with all of the rain and traffic we were happy to hear that. I am Very excited to come back here with friends, even all the way from DC!

I am writing to highly recommend Eshael, the owner of Ischyra Soma Fitness . I have been taking…read moreclasses with her over the past year and have consistently been impressed with her exceptional service. Eshael is incredibly patient and provides excellent feedback, both verbally and tactically, to help you improve your movements. Her boutique studio in Crofton, located in a medical professional building, offers a truly relaxing, tranquil, and always clean environment. Beyond Eshael, the entire team at the studio is fantastic. I've taken classes with other instructors there and have been equally pleased with their expertise. If you're looking for personalized attention for your Gyrotonics or Pilates practice--whether on the mat or reformer--this is the place to go. The small class sizes ensure you receive the instructor's full attention.

I've been going to Transformations Fitness for almost a month now, and I'm so glad I joined. This…read moregym has, truly, gotten me off the couch and moving again! The energy here is so motivating. I'm working out alongside other women who are supportive and encouraging & it has made a huge difference. I find myself pushing my limits in ways I never expected, and actually enjoying it. The staff are incredibly knowledgeable, friendly, and welcoming, which made getting started so much easier. Even some of the long-time members have made me feel right at home. There's a strong sense of community here that makes you want to keep showing up. It's even convenient enough for me to stay consistent, because they have on-site childcare and virtual classes. I also happened to join during their 21st anniversary celebration, and it's been awesome being part of such a big milestone with them. I can already tell this gym is going to be a key part of my wellness journey. Highly recommend Transformations Fitness to any woman looking for a supportive, empowering space to get stronger!

I've only been going to Transformations for a week now but wow what an amazing community of strong,…read morekind women! Everyone I have encountered has been so welcoming and I truly enjoy working out again! I love how many different types of classes they offer and the best part is that they offer childcare at no additional cost. This has been the first time leaving my son alone in any kind of childcare setting and I feel comfortable and confident that he is well taken care of as I workout and have time to myself. I would highly recommend trying it out!!