Showed up when I was dealing with an emergency with our Network and got things working quickly!read more

From the owner: CREG Systems is a leading technology company based in Watertown, NY. With over 50 years of…read moreexperience, we have developed strong partnerships with businesses and government agencies in the North Country region by consistently delivering high-quality products, services, and solutions that exceed customer expectations. Our comprehensive range of services includes managed IT and cybersecurity, access control, surveillance, security, fire safety, structured cabling, and on-premise and cloud communication systems. Our team is dedicated to providing innovative technology solutions that help our clients succeed. Trust CREG Systems to meet all of your technology needs.

I booked time slot through Apple Support to drop-off a laptop for service, but on the day, I called…read morea few hours before the appointed time to cancel. From the onset, the person on the other end was curt and condescending without apparent cause. I figured I was being considerate by calling in advance to cancel instead of just not showing up, but was told such a drop-off could be done any time regardless, and that, "... it's not like it would get fixed right away, so...". Others' low reviews of this shop aren't a surprise, and I'm pleased to have taken my business elsewhere. The first 5 seconds of experience with staff at Jump+ was enough to justify my change of plan, and was further reinforced by a frank disclosure of terms, high quality service, and respect for the customer. For what it's worth, my perspectives are informed by the following factors: * Certificate -- Excellence in Customer Service * 20+ years experience as a telecommunications technician * 25+ years experience performing (basic) installation or replacement of network interface cards, video cards, batteries, and internal drives on my own desktop and laptop computers; no hardware troubleshooting.

Altair has now helped me out 3 times. Typically warranty service stuff with my mac and iPhone…read more I recommend using Altair during the school year especially around mid terms as they are quite a bit faster then jump plus. Overall they have repaired my device in a timely fashion. Thanks