Dpends on who you deal with, I'd say, in the post office itself, it is hit or miss, there is one woman knowledgeable and polite, friendly and provides excellent customer care, the other one is rude, with errogance based on nothing, kept giving us wrong information and arguing with us about it, one time i waited in line and there was no one at the front and the older customer rang the bell on the counter, she came up and statted berating this old lady and was so disgustingly rude that i requested to speak to the postmaster. While i was speaking to the postmaster about what i obsteved she tried to interject. Just unreal.
Another time i witnessed her being semi polite and that was the best i've seen her. Perhaps she needs help but clearly she isnt really getting it.
Delivery is also hit or miss. If you live in the village you get good service, in 10 years living in the village never dis i have a single issue, but if you are in town where I live now, one delivery person is terrible, she threw our packages on the porch, lied that there was no place to leave packages, while she never even bothered to actually get iut of the car and deliver it, even though the time before, she left them on that same porch or yet threw them. She threw our expensive equipment and it is all on camera. We have multiple cameras on our property. Just a disgrace of a postal service, really. Postmaster seems decent but completely useless, seems he can't get all his employees to provide proper (forget about good) customer service. I have seen pretty bad customer service in all my travels and this post office ranks pretty high on the "worst" scale coming second to only a few others. I am contemplating taking a step above complaining to post master and provide tuem with all the videos as well. I jsut dread spending precious time on this but it may have to come to that. read more
