Gary the owner is absolutely amazing. Had an issue with the storage unit when I first moved in and…read morehe immediately solved the problem even offering to help me move my stuff to a new unit on the property. Amazing prices and amazing customer service. This is what customer care is all about. People should take notes on how to have an amazing customer service from this business.

Since I move place to place quite often for my job I decided to store my belongings with Alex Bay…read moreSelf Storage since it keeps them close to home and family, the pricing is great for the provided service.

I had a great experience thanks to the exceptional help I received from the team member at the…read morestorage facility. From the moment I arrived, she was very professional, friendly, and incredibly knowledgeable. Highly recommend this location, especially if you get the chance to work with someone as dedicated as her.

very nice people I will be back.i worked with trinity and Frederick great customer serviceread more

I've used these Storage Units for over 15 years off and on ,I've been in my unit for over 6 years.I…read moream very Pleased w/the way the new owners work w/you and are very Friendly.Thank You so much for working w/me ,,

I saw an advertisement for this company on Facebook and it turns out my uncle owns it! Maybe I'm a…read morelittle biased but its a great place to store my stuff. Since its a new business I paid the going rate, but the rates are very good. Better than renting an apartment for a few months just for my stuff when I'm out of town. I can leave everything and know it will be safe and secure in one of the small units. The reservation and set up is easy since I did it all through the website. I have my own key so I can go back and check on or get my stuff anytime, very convenient. I could see how students at the local SUNY schools, Clarkson or St. Lawrence would want to store their stuff here when they are out of town. Saves from having to rent an apartment.

The best storage facility ever. The owner has helped my family in so many ways. I highly…read morerecommend this place.