So it pains me to have to leave a one star rating for this business but it warrants it…read more I was doing an Amazon return, which I provided a box, and the one issue I had is I wasn't able to print label. This UPS store charges $1.29 to print the label. I had no problem with this as I have paid in the past. The only difference this time was the two workers weren't the regulars and when my tap to pay wouldn't work with their system they said you need the physical card. I showed them the money was in my account that matched the debit card on file with tap to pay. The last time this happen the worker was nice to take tne $1.29 out of his pocket. This is not common now days but he held me to the honor system that I would bring him in a 20 ounce Pepsi which was fair enough. In this case I went the same day and got the beverage, and left the beverage with the owner of this location for the employee. I also gave tne employee a compliment to the owner for going above and beyond the scope of his employment. In closing it sicken me that they could have taken down my card information, and my driver license number and contact number in the event I didn't come back to pay. Just think Amazon only uses UPS for returns, and the UPS store is the only place in town to connect the return so you have to come back. I now have to make the arrangement with Amazon to get the package picked up at my house.

We have been using this US location for years for cross border shopping and we have always had…read moreexcellent customer service.

This last shirt order I had, has sent me around the town on a hunt more than others! After not…read morefinding crewnecks in XL in stores and online, and trying to find an inkjet printer I ended up at UPS. I called staples, only laser jet printers in case you were wondering. I called Coughlin Printing Group, they have inkjet but can only print on regular paper and canvas and offer larger printing sizes. What I needed was an 8 1/2 by 11 transfer sheet (iron on) printed to complete 2 child crewnecks for Black History Month. I called this UPS location and the rep stated he did not know if the printers were laser or inkjet, he'd never been asked the question before. I asked if there was a manager or anyone in the store who knew and he stated, there was not. I asked for the printer type so I could potentially google it. He placed me on a brief hold. When he returned he said it was my lucky day as the manager had just walked in and confirmed the printers were inkjet. I headed to UPS ASAP! Once I arrived, there are signs on the floor for social distancing and hand sanitizer is provided. The manager, Bob is who ended up helping me. I emailed my images to him and he was able to place them on a single page and convert the document to a pdf. He printed a test sheet to ensure it was the quality I wanted. Also to figure out how the transfer paper needed to be loaded into the printer. Once all the kinks were figured out, we printed my creation and I was all set. Took about 30 minutes but I was in no rush. Bob was super patience and helpful. He was insightful, paid attention to detail and made sure my needs were met. After finishing up, I asked what my bill total was and to my surprise, Bob replied nothing! He said you bought your own paper and we figured this out together while you waited patiently so you owe nothing. This was sooo unexpected and if I could have left a tip, I would have. Great customer service is NOT dead everywhere and this UPS proved that. I will definitely return for all of my future printing needs and I recommend this UPS and especially Bob! I'm willing to pay any day for services here! Check out the final product in the pictures that I created!

What a great staff.Always friendly and willing to help with all my shipping needs.Shipping with UPS…read moresaves me allot of money over the local post office.They even help me with the claim process when needed.

Terrific customer service! Offered to help me with items that they don't even get paid for! First…read morerate!

Nice attentive Steph quick response happy to help I was in and out within five minutes I appreciate…read moretheir help and that didn't make it difficult for me thank you so much

I did a return there, using Happy Returns, as suggested by the company I purchased the goods from…read more The staff member was quick and friendly. In the past, I've used their printing & notary services.

From the owner: The UPS Store #5986 in Potsdam offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Save-A-Lot.

Still a great business to get all my art and office supplies from. I have discovered they also do…read morepassport photos and WONDERFUL window displays. Worth wandering by just to see those.

Paid a visit to this business a few weeks ago...needed some computer work done as well as some…read moreprinting. I have to say my service was horrible .... not only did the woman working (who I'm sure is the owner/operator) make me feel very rushed (while I was the only customer in the store) she also made me feel as I was a complete inconvenience to her day! I will not go there for any additional secretarial services...I would much rater make the drive to Kingston! The owner of this business needs to realize Gananoque is a small town and treating people in the manner in which I was treated will not make for a successful business...good luck!

According to Google Maps as of August 2022, this address is a TV repair shop. So......read more

Just mailed a cellphone left behind to California and the woman manning the shop was extreme…read morehelpful. No confusion or stress - straightforward and on it. Great customer service.

Brought in a photo i wanted plaqued and they did a phenomenal job, trimmed, painted, professionally…read moredone..looked better than I had hoped. Tiny bit pricey, but service is awesome! Friendly, and great advice..

From the owner: We are a custom framing store, with a wide assortment of moldings to choose from including…read moreenvironmentally-sustainable varieties. Our Art Gallery often hosts local artists. We also provide virtual consultations and an online store so you can order your custom frame from the convenience of your home! Visit our online store for more information.

Established in 1948, Marquardt has been in the heart of the city for a long time…read more A smaller shop with all the right tools to compete with the growing Print community. It's more down to Earth than some print shops which I like. Easy to get along with the staff and the jobs always come out great. The posters and prints on Cavas are beautiful compare to some other places I've seen.

From the owner: Marquardt Printing is a full service printing company. We can help you with the initial concept to…read moregraphic design to creating the final product. Graphic Design Services No job is too small or large. Our staff can help integrate new concepts into your corporate branding, or help you create a business card! Digital Printing High quality and fast turnaround for your time sensitive printing needs. A partial list of services offered: Short run books - perfect bound, saddle stitched, spiral bound or cerlox. Brochures and flyers newsletters Business Cards Reports Posters Calendars Wide Format Printing Large posters (42" X 96") photographic quality Pop up Banners with stands Trade show displays Signs (all kinds) Decals Back lit signs Offset Printing High quality Brochures Kit Folders Books Newsletters Letterhead Envelopes Business cards Mailing services Labels Book marks Calendars Desk Pads / Note pads Promotional materials Warehousing and fulfillment We can store your materials in our plant and mail assembled items directly to your client. Just ask us what we can do for you.

They went the extra mike to get what I needed done. Very high quality items and great service.read more

From the owner: Short and long run color printing. Brochures, cards, business forms and stationery, large and small…read moreformat projects. Digital press with speedy turn time.