Cheap but you get what you pay for. Unless you stand by your phone 24/7, good luck getting an appt…read morescheduled in a timely manner. Then get the MRIs read take forever. If you're pressed for time to get results, go elsewhere.

Very reasonable price and friendly staff. Overall good experience. Significantly cheaper than my…read morelocal mri options. Office staff was very friendly.

There is a reason this place is so poorly rated. the staff is awful in regard to setting…read moreappointments and keeping them at the correct time. you will talk to several people each of whom passes the buck. on two separate occasions they have made mistakes. did not have me down when there is an appointment; getting robo calls about appointments that do not exist. find a better provider

A smaller Derry Imaging location in Bedford. Covid precautions are in place and you wait outside in…read moreyour car until it is your turn. One odd thing is that the changing area is in the front behind the receptionist desk- behind a screen. bizarre!

I have been suffering from advanced arthritis pain (read agony) for many years. An angel (nurse as…read moreanother hospital/practice) referred me here. I saw Dr. Murthi only a few days ago. Instead of reciting the usual platitudes, he arranged for a pain relief intervention stating "expedite." He gave me a very detailed PT plan that will begin in the water. He prescribed a topical cream and my local apothecary compounded it for me. He has the excellent bedside manner, great intelligence, and most sincere compassion of any ortho doc I have met. I have had appts in Boston that were a joke compared to this experience. And, his education/training is as good as it gets: Penn, Yale Med School, fellowship at The Baptist.

I went into this place with 2 different issues 1 was my neck and the 2nd was my shoulder both of…read morewhich they said there was nothing wrong. I went to a different doctor and they found that the neck had several bone spurs and the like on several levels. Then the new doctor sent me to an orthopedist that actually knew what he was doing and found that there was a problem with my shoulder as well. Funny how New Hampshire orthopedic center said there was nothing wrong. And the neck issue was on the MRI that New Hampshire orthopedic center took themselves! Interesting yet again how they told me nothing was wrong! Would not recommend going to this place at all!

I was referred to Rayus Radiology for an MRI of my spine. They gave me an appointment immediately…read moreand were absolutely wonderful throughout the entire process! The office manager was excellent and very efficient with my insurance, scheduling and follow up. The technicians were very professional and extremely accommodating getting me in and out of the machine with my painful back. They provided me a disc for my back surgeon immediately and said it would take less than 48 hours for the radiologist to do the report. I left to bring the disc to my back surgeon and by the time I got there, the Rayus radiologist had already read the MRI and sent a comprehensive report to my doctor!!! I had to go back today for another copy of my disc for the pain neurologist and they had it ready and waiting for me! I highly recommend the staff at Rayus Radiology in Haverhill! Absolute Professionals!

I am Autistic and was skittish about my MRI. The Lady at the front desk was pleasant and helpful…read more The Technoligest, Shauna was patient and radiated competence. She said " I will get you through it" and she did. The facilities were super clean and the equipment was very modern. My appointment was exactly on time so there was no wating.

I was shocked when I saw the negative reviews for Orchard Imaging. I have been going there for…read moreseveral years and of my visits I have received care. The staff is always kind, professional, and fast. I am always able to get an appointment quickly and that the definite plus. I highly recommend imaging.

Been using Orchard Imaging for a couple of years now. I love how when they do a screening of the…read morelung, they actually give you results of other parts of the abdomen, etc. that they can see. Staff have always been great, not a long wait and there is substantial parking.

The Admin in central scheduling at this facility needs to be retrained. Very unpleasant attitude…read moretowards patients on multiple occasions. Finally was able to book appointment after a month of calling and run around, they act like you're inconveniencing them. I hope the technicians behave better.

They are awesome and really professional. Talk to you about everything they are doing while they do…read moreit. The machine is modern. Nice bunch of people.

Office Experience: -Got bone x-ray day of order…read more -3 separate calls needed to schedule a CT Scan. Appointment was for 4 days later. Upon arrival I was informed this was a STAT order. -Spoke with same phone contact each time. 1st: cranky but got her to laugh. Said she'd call me back with prior authorization despite doctors's order. Never did. -Second time I called she scolded me to bring my insurance card with me. (Vs informing me politely) -Third call 2 days later got appoint for Thursday. "Be prepared to pay $320!!!". Very rude, loud and cranky. Completed all electronic paperwork and uploaded with my insurance card in advance per appointment confirmation text. Arrival: -no charge for procedure (contrary to the mean phone person) -Asked for my insurance card again despite already uploading. (Company policy) -made me fill out previously submitted paperwork AGAIN because their system on retains the first page and also never stores your height and date. "It's a system issue we've had for months". -only after the appointment did they inform me it was an emergency STAT order and I should have been seen Monday when I had the bone x-ray vs waiting 3 1/2 days. Medically, this is a top notch place with top notch care. I've been going there for several years. However, it's ironic how medical facilities require patients to complete a code of conduct agreement annually yet they allow their clerical staff to be rude and borderline abusive to their patients.

Had an ultrasound in January. Check-in was seamless and efficient in Bedford once you get to the…read moreoffice (however the building is confusing and organized strangely so go a little early to navigate). The technician saw me promptly and was professional and courteous. No complaints here. Making an appt on the phone had been challenging because they are switching their systems so calls are taking longer understandably. Had an issue with an order not having been received by Derry Imaging though I had them send it twice. I called yesterday and spoke with a delightful woman named Rene. She couldn't find the order either but apologized and said it was probably a system issue and if I could contact my doctor to have them send it one more time but to her attention. She said she'd call me back once she got it and make my appt. Rene did just that. She got my order. Called me back. Made my appt and did it with such friendliness courtesy and genuine regard for me. THIS is customer service. Old-fashioned 'let me help you out let me see what I can do for you' customer service. THANK YOU RENE for going above and beyond the entire time. She was just so nice about everything and it's so rare to encounter that nowadays. Give this woman a raise because trust me, she's a rare gem!

These reviews to my right are just way off the wall.BLA BLA BLA…read moreThe Communication sounds like you got it wrong. Regardless my doctor, Dr Fitzgerald is the best,He informs you teaching you of what is going on with you.Explaining,not just coming up with a diagnosis. That makes him a great doctor.I want to be informed .I ask questions. I write questions down so when i get there i make sure i get them all answered. I had some what of a very irritating condition that was prolonged for the week end.I was sat my end.The doctor i saw Debra Margolis, at the walk in clinic.She Was very kind understanding ,I Felt very comfortable with hr.I will choose her as my back up next time that's how at ease i was. i had called ahead to make an appointment. Like the complainers next to me its a busy office.EVERYWHERE IN THE USA.Finding the right doctor is first priority.Thats what counts.

Horrible experience today at the Bedford, NH location. Front office support is the worst…read more For annual physical, was informed I could get my labs done a week prior to the physical. I drove to NH from Massachusetts and waited an hour to have blood drawn. Once served, it was determined no lab orders were available. Called Bedford DMC front office of which they told me lab order was expired (just talked to them a week prior about scheduling labs mind you). Courtney informed me there was nothing she could do. I fasted all night and morning and drove 30+ miles to receive such a nasty response. Hopefully, I will, eventually, get a lab order and do this all over again before my physical exam (not holding my breath). I am very loyal to my primary care physician, Dr. Koshy, and have been seeing him for over 20+ years as I still see him even though I relocated to Massachusetts. However, at this point, I may have to change primary care services to something more local to Massachusetts. This is unfortunate, as Dr. Koshy is the best! However, I cannot say the same for his support staff.

Beautiful building friendly staff no fees for parking even have free valet services right off…read morehighway love the techs Sandy and Gloria - Gloria speaks fluent Spanish too! I'm recommending these services to my family

Maria was wonderful during my blood draw this morning. she helped me resolve an issue with the…read moreorders from my provider and was a very calm presence. I, like most people, do not like needles so she made it a calm and quick process. It was over before I knew it ! many thanks to Maria !

Did not like the fact that you need to check in at a kiosk. There is no office person to ask…read morequestions.