I requested a service for my custom pc and he did exactly what I hoped to do. Even managed to…read morerearranged the cables and parts too. Will definitely recommend. Service was even priced fairly.

Excellent as always. Josh was able to fix my issue in no time, whereas I spent 5 hours on it and…read moregot no where!

Over the years we have probably used 15-20 different "computer consultants" to fix issues on our…read morecomputers. Some have moved on to only handle Corporate Accounts and they were very good. None, however, have been as good as Warren Harris at dfwci.com. He is always on time, knows exactly how to identify and fix the issue and does it in a timely manner without padding his time. Our laptop went down and I was afraid everything was lost.. Took it to Warren's office and a day later it was working well again and no data was lost. If I'm effusive in my praise it's because Warren is the BEST with whom I have ever worked. Extremely happy that we found him through Next Door Neighbor and will only use Warren for all our computer needs.

Warren brought our computer back from the dead after my daughter spilled a glass of water on/in it…read more(again). We're very happy with his service and the results!

I typically don't write positive reviews, since I assume that hiring someone and paying a fee for…read moretheir service is enough. I felt compelled to take time out of my busy day to make sure I shared my personal experience with them. First and foremost, the end result of the TV installation was great. I was truly happy with the way it all looked. What impressed me the most was that they took the time to "teach" my husband and I about the advantages and disadvantages of doing what we originally wanted. They also addressed the safety implications, as well as the home owners insurance and building code regulations. Once we agreed on what we wanted, they completed the job and took the time to make sure it all was up to our liking. The owner came by the next day to ensure that we were pleased and that they job was clean, professional and completed the way he would have done it himself I would trust them to come back again and to provide services to our friends and family. Hope this helps! Maria

I have called for the past couple of days. No answer. They…read morenow have my television and it's impossible to reach them. This means you Daniel.

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.

My cheap little laptop laid down on me. I've had it for 5 years and paid $500 for it and it has…read morebeen a little trooper. For over a year, the screen had to be opened where you wanted it before you turned it on because if you moved the machine virtually at all and the screen jiggled it would lock up, necessitating a restart. Then, suddenly, it refused to boot up in any screen position. I brought it to PC Werx. The gentleman who came out to look at it plugged in a separate monitor and talked with me about his concerns and let me make the decision to not invest any more money in this one because the repair could easily be more expensive than the residual value of the machine. When he asked me if there was information on it that I needed to keep, that was a no, so, there was no urgent need to do anything with it. He mentioned a retailer that he has had good experience with and that happened to be where I buy virtually all computer related hardware, we shook hands and he said thank you. I mean, I'm sure he could have repaired my machine, but he gently let me know his suggestion is to spend my money on something that I'd get better service out of rather than into the one I've worn out.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

George is amazing. Super honest and knowledgeable. He fixed my laptop as promised for a very…read morereasonable price. I'll absolutely use him again!

George arrived on time and restored the printer driver set and link to the desk top with ease. He…read moreanswered a lot of questions and made some helpful suggestions that will save trouble in the future. He then turned to helping trouble shoot and replace a defective Ring door bell system. This checking out and re-working an odd work-around that was in place from the previous owner. All around high value for a very reasonable fee. I highly recommend this service and request his service in the future.

Service was concise, professional, and quick. Would recommend- X1 Thinkpad broken charging port.read more

I must put in a better than good work about Steven and in the background Kevin…read more Like others wo come to the shop, I was frustrated because I think I know how to manage computer inconveniences and do basic destroy the virus, but, there was no virus and no answer. Kevin was methodical and diligent about isolating my computer glitch and then fixing it. His patience and methodology even amazed me as after 2+ days of continual experimentation, Steven texted me and game me good news. If you have a problem with your computer, give PC ICU a chance. I did and if I ever have another issue, I know where to find them.

Karim and the whole team are amazing!! I have used their services for the past 4 years. They are…read moreextremely responsive! Negma has improved my efficiency and helped me take my business to the next level. My business is successful because of what Negma brings to my company! I love the whole team!

Excellent. Excellent. Excellent. As the owner of a…read morerapidly growing business, I need professionals that can support out growing needs. neGma's service is amazing. They respond quickly, they have the expertise we need, and they are just everything we need as we scale. If you need an IT provider... they're the one you want to call. Thanks for everything neGma!!

Great IT support company! Professional and competent, always available. Would recommend their…read moreservices for any company, any size.

From the owner: Since June of 1999 our focus has been to deliver professional IT support services for small and…read moremedium businesses. We specialize in the following: 1. Onsite and Remote IT Support 2. IT Outsourcing and Managed Services 3. IT Consulting 4. Network Monitoring, anti-spam & anti-virus solutions 5. Procurement of hardware and software 6. Leasing software to mitigate overhead 7. Build advance computer systems for desktop and server platforms Certified Microsoft Support Specialist, CISCO Networks, VMWare and Dell systems solutions provider

really good communication super fast staff is super nice 10/10 definitely coming back to them if I…read moreneed any repair

iPad screen repaired quickly, and another issue promptly found and repaired in parallel. Highly…read morerecommend this Dallas gem.