Russ installed our new over the range microwave and did an outstanding job!…read more The install presented a couple of challenges, but Russ had the expertise to figure everything out. Russ was very professional, polite and efficient. I am very happy with the install, and would recommend Sunrise Appliance.

The technician came off condescending and resistant to any questions. I would not use them again.read more

We had issues with our washer not draining the water after each cycle. Ran a quick yelp find, came…read moreacross Vitalii with ProFlex. Setting up the appointment was easy. Vitalii reached out to our family on a Monday night. Explained to Vitalii that I needed to leave before noon to the Bay Area the next day so I needed an early appointment scheduled. He locked me in for a 0900-1100 appointment time frame for the very next day! On the day of, Vitalii gave me a heads up before arriving to our property. Arrived, pre-diagnosed the issue. Gave a clear honest opinion of next plan of action and executed with flying colors. Turned out it was a really bad clog that he took care of. He ran a post diagnosis to ensure everything else was working well with the washer before he concluded his work. Washer works well now and I couldn't be more happier with the results. Came in at 1030. Finished job at 1130. Vitalii is a very honest, knowledgeable and skilled worker. His rate to fix my washer was very reasonable. In this day of age where most people will do anything to make money off of people, I am grateful that people like Vitalii still exist. You can trust this guy with any appliance issues. Thank you again bro and much aloha!!

My front loading washer was leaking into the pedestal drawers and the floor underneath…read more They came out the same day and temporarily stopped the leak so I could continue doing laundry until a new gasket arrived. He replaced the gasket 4 days after he ordered it. He is friendly, thorough, and very competent. I would recommend this company to everyone.

We recently bought a used Amana washer from Appliance Warehouse & it's been working like new! The…read morestaff was very friendly and helpful throughout the entire process, would definitely recommend if you need an appliance for an affordable price.

Our first time with Appliance Warehouse was 10 years ago and to this day, our go-to place for…read morereplacing appliances. This time, our fridge in the garage died, so I took my lunch break & went to visit Appliance Warehouse just to see. So many selections at affordable prices-even more than fb marketplace sometimes offers! I found one I liked, Dawn helped me (while on the phone with another customer) and got me in and out in 30 minutes. Nathaniel was our delivery guy & he was so kind, on time, & so easy to talk to. We've always had great experiences with the delivery and hauling out the old appliances. This is why we keep coming back!

My AC went down, thermostat was saying it was cooling and nothing was happening. I put out a…read morerequest on yelp, pro max called within the first minute, had me scheduled within two hours on a Saturday. I ended up turning off the thermostat for an hour and turning it back on and it started working again. I explained that it was working again and they still insisted on coming out to visit and inspecting for free. Would highly recommend Pro Max HVAC!

Just superior service and kindness, Alex is the only guy I'm calling from now on…read more Our outside condenser was making a weird noise so I shut off the breaker and Alex came out to inspect. Of course it worked fine while he was here but he still spent almost an hour at no charge checking out my whole HVAC. As always Friday evening heading into a hot weekend the same thing happens and the fan has seized, just like Alex suspected. At 5pm on a Friday Alex responded AND came out AND did the repair until almost 7pm. No complaining, no premium charge just a class act. He's my go to ...

I needed help with my Refrigerator because it had developed a slow water like in front of the…read moreRefrigerator. I began to read Yelp reviews and contacted one repaired with many reviews. That repaired called me and asked if my Frigidaire had two doors, I knew from that questions he was trying to screen his jobs. I came across the reviews regarding Yalub and they mainly pointed his honesty , so I called and he accommodated my time and came over right away. He diagnosed issue fixed it at fair price. He does a great job and I will use him again!

I needed to replace a 27-in wall oven. Yagub was able to go there the next morning when I called…read moreand did the job. He is Very kind, honest, on time, and hard working. Everything turned out perfectly. I will definitely do business with him in this company again. Thank you, Yagub!

Had an issue with a dishwasher. Customer service was great. They were fast in responding and even…read moreletting me know the tech was running behind. Alex was great, quick and explained everything. I would use them again for sure.

Great service and polite. Very satisfied with the work to fix my ac, and would recommend.read more

Alex was very prompt and professional. He came out to provide an estimate the same day and was able…read moreto order the dishwasher part and install the following day. He took his time and did a fantastic job! I will use Start Service for all of my appliance repair needs. Thank you!

Our dishwasher was on the fritz. They were able to get here first thing in the morning and get us…read moreback up and running for a very good price. Good communication, got the job done while we were able to work quietly in the other room without distraction, and now we can catch up on our overflowing sink of dishes.

After getting ballpark quotes from different companies, I decided to hire Prime to do the…read moreMaintenance needed on our LG dryer , it's been few years and was being less efficient in drying, the service representative was able to get me scheduled ASAP and their tech Ron came out the next morning. Ron was polite and very efficient, explained exactly the steps and procedure for the maintenance and what other components he will thoroughly check to ensure our dryer was functioning properly. You can tell he's experienced, and knew exactly what he was doing. He took apart the dryer vacuumed out all debris , cleaned dryer vent line, oiled all the rollers and checked all the heating elements and was done in an hour. I was impressed and I'm not easy to impress. Ron was neat and cleaned up after himself. I Would highly recommend and use them again to service our appliances. Thanks Ron!

Prime was able to book an appointment promptly. Ron came out was professional efficient and…read moreexplained his perspective of the situation along the way. We discussed the options relative to repair and I agreed with his assessment considering cost in relation to age of appliance, cost to replace with like quality and time. We decided together to move forward with repair and he was able to install the new parts and have me back running during initial visit. Thanks Prime and Yelp in general as many offers to assist.

Farhad was prompt, courteous, efficient and a true professional. I would hire him again.read more

Professional, quick, educational, and reliable! My Daughter called and told me the ice cream was…read morenot frozen! Went to Yelp for help and wala magic! Thank you

lied and sold me AMAZON PARTS I Insisted on OEM Parts from…read moremy first phone call and low and behold i got lied to and amazon parts at TOP $$$$$$ My washing machine pump failed 10 months ago i called these guys and told them its not draining it needs a pump "can you bring a NEW LG PUMP i DONT want knock off parts i want factory parts" Being a contractor myself i knew it was the pump you could hear it when it ran it was messed up and didnt drain so i told them model and serial # to bring pump with them they confirmed. tech showed up removed my pump and sure enough it was broken runs out to his van grabs a all white taped up box comes in tosses in the pump and hey it worked "FOR NOW" gives me the bill $257.40 takes old pump with him see you later bye! Me being in the service industry myself i know this was not a factory pump it was not an LG box it had no part number on it it look like it came out of a damn amazon locker!!!!!! for goodness sakes! if i amazon that pump its $25 I called them furious I let them know this is illegal to have these kind of mark ups!!! Per the California state Attorney General any business in the state of California is legally allowed a 33% markup on materials. So I don't care if you're selling groceries and you're on the biggest grocery chain in the industry you're still only allowed a 33% mark up or if you're selling liquor or cigarettes at the corner store you're only allowed to 33% markup however I was charged 185 bucks for a $25 pump out of an Amazon locker. They assured me they used a factory replacement pump and priced me per the blue book Here we are 10 months down the road and I wake up to my wife telling me our laundry room is flooding the washing machine just drained all over the floor Of course we mop and clean all that up and I called another technician from another reputable company I explain that the pump is replaced about 10 months ago however it was aftermarket...... They told me to leave the machine off until they get here with new pump Lo and behold technician shows up tears apart my machine and what does he find??????????????? Broken pump and pump is full of water leaking Is the pump and LG part?????? Absolutely not!!!!!!!!!!!!!!!!!!!! Has a sticker that just says 110 V pump made in China on the side of it Check out the photos Now check out the photo of the actual broken pump full of water and go ahead and check out the box of a real LG pump Then check the contractors license board website for the formal complaint on the contractors license with the contractor and the lie I was told i purchased a factory part and a factory part was installed in my appliance however it was not and I was lied to with aftermarket parts The attorney General loves these cases if you have been taken advantage of and know you were gouged buy this company or any other at more than 33% markup then report em See how long there in Business ripping people off The company is only as good as the records it keeps before the Government takes that company away from crooked ppl taking advantage of the general public The truth hurts but is what it is if you want to be crooked and pad your wallet it only last so long Do your homework before you hire these people Just because they say they can fix it right now there's other people out there that can do it too that are honest The HONEST REPAIR COMPANY with FACTORY PARTS $205 That included $20tip for the tech to get some lunch This scam $257.40 and flooded laundry room and hall Request the license number and always do your homework at WWW.CSLB.CA.GOV

Responsive and professional from beginning to end job well done and save the day. Thank you so much…read morefor your service and ability to get the job completed in a single trip. I appreciate it and wish you best of luck.