Russ installed our new over the range microwave and did an outstanding job!…read more The install presented a couple of challenges, but Russ had the expertise to figure everything out. Russ was very professional, polite and efficient. I am very happy with the install, and would recommend Sunrise Appliance.

The technician came off condescending and resistant to any questions. I would not use them again.read more

My AC went down, thermostat was saying it was cooling and nothing was happening. I put out a…read morerequest on yelp, pro max called within the first minute, had me scheduled within two hours on a Saturday. I ended up turning off the thermostat for an hour and turning it back on and it started working again. I explained that it was working again and they still insisted on coming out to visit and inspecting for free. Would highly recommend Pro Max HVAC!

Just superior service and kindness, Alex is the only guy I'm calling from now on…read more Our outside condenser was making a weird noise so I shut off the breaker and Alex came out to inspect. Of course it worked fine while he was here but he still spent almost an hour at no charge checking out my whole HVAC. As always Friday evening heading into a hot weekend the same thing happens and the fan has seized, just like Alex suspected. At 5pm on a Friday Alex responded AND came out AND did the repair until almost 7pm. No complaining, no premium charge just a class act. He's my go to ...

We had issues with our washer not draining the water after each cycle. Ran a quick yelp find, came…read moreacross Vitalii with ProFlex. Setting up the appointment was easy. Vitalii reached out to our family on a Monday night. Explained to Vitalii that I needed to leave before noon to the Bay Area the next day so I needed an early appointment scheduled. He locked me in for a 0900-1100 appointment time frame for the very next day! On the day of, Vitalii gave me a heads up before arriving to our property. Arrived, pre-diagnosed the issue. Gave a clear honest opinion of next plan of action and executed with flying colors. Turned out it was a really bad clog that he took care of. He ran a post diagnosis to ensure everything else was working well with the washer before he concluded his work. Washer works well now and I couldn't be more happier with the results. Came in at 1030. Finished job at 1130. Vitalii is a very honest, knowledgeable and skilled worker. His rate to fix my washer was very reasonable. In this day of age where most people will do anything to make money off of people, I am grateful that people like Vitalii still exist. You can trust this guy with any appliance issues. Thank you again bro and much aloha!!

My front loading washer was leaking into the pedestal drawers and the floor underneath…read more They came out the same day and temporarily stopped the leak so I could continue doing laundry until a new gasket arrived. He replaced the gasket 4 days after he ordered it. He is friendly, thorough, and very competent. I would recommend this company to everyone.

I needed help with my Refrigerator because it had developed a slow water like in front of the…read moreRefrigerator. I began to read Yelp reviews and contacted one repaired with many reviews. That repaired called me and asked if my Frigidaire had two doors, I knew from that questions he was trying to screen his jobs. I came across the reviews regarding Yalub and they mainly pointed his honesty , so I called and he accommodated my time and came over right away. He diagnosed issue fixed it at fair price. He does a great job and I will use him again!

I needed to replace a 27-in wall oven. Yagub was able to go there the next morning when I called…read moreand did the job. He is Very kind, honest, on time, and hard working. Everything turned out perfectly. I will definitely do business with him in this company again. Thank you, Yagub!

Great service! Fast response,, reasonable pricing!!+++++++++++++++++will use again if neededread more

These gentlemen came out within 2 hours of me calling on a Saturday…read more Very fair and reasonable prices and really thorough. Appreciate the honest work. I will definitely use them again in the future. Thank you.

Had an issue with a dishwasher. Customer service was great. They were fast in responding and even…read moreletting me know the tech was running behind. Alex was great, quick and explained everything. I would use them again for sure.

Great service and polite. Very satisfied with the work to fix my ac, and would recommend.read more

The freezer door on my Sub-Zero suddenly would not close fully, leaving a gap of less than an…read moreeighth of an inch. I lay on the floor and looked under it, felt behind it, checked the rear of the compartment to see if something had fallen inside, but I could find nothing to keep it from closing. But it would not shut. As anyone who owns a Sub-Zero knows, an alarm sounds when the doors remain open, and there's no way to turn it off. So, every 30 minutes or so, the alarm kicks in. Needless to say, I wanted this fixed promptly and correctly. There are only two certified Sub-Zero repair services in my area. I called one, and the wait was about 10 days. When I called Best Appliance, they were able to send a technician in four days. It was difficult living with the sound of the alarm, but early Monday morning, Dennis arrived on time and immediately assessed a problem he'd seen before. One side of the railings were stuck because of ice. He went in, took the railings on both sides apart and cleared the buildup. There was no ding, ding, ding, ding while he worked or when he finished. He also recommended I buy new railings. They had been updated and improved, he said, and they were much less likely to have this problem. I'd had my Sub-Zero for 10 years, so I took the advice. He installed them two days later. They glide much more smoothly than the ones I previously had. I paid about $650 for parts and labor, and I'm delighted with the value I received. He answered all my questions and gave me a couple of tips that will come in handy. I highly recommend Best Appliance.

Best Appliance Repair was hired by A&A Appliances to replace my Bosch freezer door that was damaged…read morein shipping. Best Appliance did a good job of communicating once the freezer door was at their office. They called several times to make sure the appointment was scheduled. They even called to say they could squeeze me in a day earlier if it worked with my schedule. Their technician, Jay, arrived about 20 minutes after the scheduled appointment block. They took their shoes off before entering. They laid down fabric and things to protect the floor. They finished replacing the door in about 20 minutes. Super efficient!

Terrible experience. I called and scheduled an appointment. Come the time of the appointment you…read morethey did not come. When I called back I was told that there was a scheduling issue and that they wouldn't be coming until the next week. This was very annoying but it happens. The issue I had was a gas leak from my oven. I turned off the gas line. When they came for the appointment, they turned the gas line back on. Then they told me they didn't smell anything and pulled out a lighter to prove to me that there was no gas leak. They did not even bring a tool that detected natural gas leaks. They told me that the oven was working fine and then left. Absolutely unbelievable. I would recommend ANY other company over this one.

If we could give this company less than a 1 rating, we would. We started this journey on May 23rd,…read moretoday is July 20th. Refrigerator freezer light was not working. Called them out for service. They said they identified the issue and would order the part. After a month of no communication, we contacted them twice for them to tell us that the part would be here within a few days. When they returned to replace the part, the technician discovered that they had ordered the wrong part and needed to order the correct part and would come back. After another week, they came back with the correct part, but it didn't fix the issue and we were told the refrigerator couldn't be fixed. We got a new refrigerator and scheduled an appointment for them to come back out and install it and haul the old one away. On the day of the scheduled appointment, they didn't show up. We called them several times and left messages but they never returned our calls. We have had our new refrigerator for a week and still not installed. To date, we have not heard from them.

5 stars. Called Just Appliance Repair to check out a noise coming from my washing machine. I'd…read morerecorded a video of it, but of course the machine stayed quiet the whole time the tech was there and he couldn't replicate it in person. He still spent a full hour troubleshooting based on what he could observe, and put together a repair proposal off my video. What I appreciated most: instead of pushing to start work on a noise he hadn't actually heard, he told me straight up to wait until it happens again before committing to a repair. That's the kind of honesty that's hard to find in this industry. Haven't had the actual repair done yet, so I can't speak to that part, but the diagnostic visit alone earned the 5 stars. Will update if the noise comes back and I have him out again.

They were prompt in responding and worked on Sunday. I needed to hire them for an Oven repair…read more Reasonable priced.

If your appliances are acting up, don't waste your time with anyone else. Zack from Sublime…read moreAppliance Repair is a total pro. He's a straight-shooter who actually knows what he's doing--no guessing games or part-swapping. He diagnosed my washing machine in minutes, gave me a fair price, and didn't try to upsell me on some BS I didn't need. Honest, reasonably priced, and the work is top-tier. Hard to find a repair guy with this much integrity. Save yourself the headache and just call Zack.

Oven button not working on built in electric range. Called Sublime and very accommodating with…read moreschedule and responsive. Oded was very honest and professional. He ordered the part and installed it and it's working fine. Cost was reasonable and cheaper than buying a new one. I recommend Sublime!