I called Bakery on the evening of 11/25. There was no one there; however, Customer Service…read moreresponded. I was calling to ask the availability of a cake I had ordered, as I had time constraints as to when I would be able to pick it up. (My great granddaughter was just born and I wanted to meet her on Wednesday morning.) The Customer Service rep listened to my concerns and although waiting on another customer, she told me that she would put me on hold for a few moments and then go to the Bakery Department to check on my cake. She went to the freezer and assured me that the cake was ready. I feel that she went above and beyond for me, and I truly appreciate her efforts on my behalf. Her name is Becky. She is a credit to her department and Shaws Supermarkets. I hope that this will be remembered when it is time for reviews and increases. Furthermore, as the conversation drew to a close, Becky congratulated me again on the baby's birth and wished me a Happy Thanksgiving. How kind!!! One more reason that Shaws in Mansfield is my grocery store of choice. Judi Chafetz Sulfaro Mansfield

I had a run in with the bakery specialist with a very rude and disrespectful attitude! So much…read moreattitude I asked workers if he worked here! Somebody like that should not be serving or dealing with the customers especially with the amount of attitude that is generating. I wouldn't trust his attitude to bake cake or prepare my kids cupcakes. As a manager he is not leading by example if you come to work with a piss poor attitude that rubs off on your coworkers.

Excellent quality, prices, selection and service. I drive a distance to support this store because…read moreplaces like this are few and far between these days.

My girlfriend and I visited this location on Saturday (1/27). This Stop and Shop location is very…read moreneat and it is organized very nicely. It is very enjoyable as far as food shopping can go. However my issue was with our checkout experience. The cashier, named Mackenzie, was not handling our groceries with as much care as was necessary. We're very fortunate that nothing got broken or the clementines that we bought didn't bruise when she plopped then down on her little conveyor belt. She asked for assistance with the soda which I was going to grab and do myself regardless since there was no bagger with her. She did mention that her back was hurting. So my girlfriend had to bag the rest of the groceries herself. She then continued to not-so-gently put our groceries down. After everything was scanned, she took a coupon and flicked it towards my girlfriend instead of simply handing it to me. This was simply rude and an unnecessary way to treat her customers. It is inconsiderate and we have never had an experience like this at this location or at any other location. If her back pain was as severe as she claimed that she couldn't bend, then she shouldn't have been there in the first place or a bagger should have been with her for her shift. Regardless, this doesn't justify her actions with our food items.

While shopping couple of days ago I discovered that the usual ice cream I get every week which are…read morethe Oatly non dairy brand salted caramel flavor were all almost completely melted and completely covered with fresh frost. When I asked the person stacking these items at the time he was unable to explain it and neither was the store manager contacted by me today.

Their 3 for 12 dessert deal is amazing. There's a varieties of cakes, cheesecakes and other…read morepasteries like cream puffs, crème brûlée, tiramisu, tart, etc. A bakery lovers dream. Always stop by when in the area. Worth the value. Similar to Whole Foods, clean set up, lines can get long because only 1 register open. Lots of parking since it's on a plaza. Stop by early but not too early to make sure your faves are in stock. Price for groceries was okay. Liked they had la fermieire yogurts in stock k

This place is terrible, from the selections, to the customer service to the pricing. I will say it…read morelooked clean but the lines were ridiculous and when the cashier asked for help along with customers, Christine rudely walked away and continued whatever she was doing. They do seem to have a lot of prepared food but not a lot of help. Tried asking an associate in deli for help and she told me she's on the phone, another customer asked her for help and she assisted with no issue. Don't think I'll be back here

Food made to order. Always fresh. Good Value. A definite must visit location. The employees are…read morealways nice.

Visiting from out of town and was craving sandwich. This is a great local spot with tons of…read moredelicious selections. The Mac salad was a great side and was recommended by the employees. The only disappointing part was the pickle. It was mostly cucumber, tasted like it only was brined for a few hours before being served. Would definitely come here again when we visit foxborough area!

Great spot to have on this side of town to get a gallon of milk, lottery , a quick snack need or…read moreperhaps a bottle of wine or spirits. They have a nIce selection and can help locate and secure some items not in this location. They have a case with some really nice gift and special edition bottles and kits. Everyone there is helpful when needed.

Customer service leaves a lot to be desired. They should try greeting their customers and a "thank…read moreyou" at the end of a transaction would go a long way. I stop in when I'm pressed for time but would definitely shop there more often if the service was better.

I live in Mansfield and have lived here a good portion of my life. Needless to say I have been to…read morealmost every pharmacy in the surrounding area more than once, because of certain circumstances, convenience, & the direction I was going. All in all, I prefer this place over others. It's 24 hours, they always have what I need, and majority of the time the employees there are really knowledgeable, informative, very nice, understanding (especially during these times in the pandemic), polite, respectful, and not judgemental. This is a popular pharmacy and I have learned what times are the best for shorter wait times; longest was about 45 minutes but there was like 20 people in the pharmacy line and it was during rush hour just before dinner time. Also, I have never had an issue with my prescriptions. They always fill them correctly for me and my family. There was a few times over the years I have met rude employees but I only saw them once or twice and never saw them again. Over all, if you want a dependable pharmacy and don't mind waiting in line... this is a good pharmacy to go to.

The pharmacy is very unprofessional , screams and yellows at you and makes you feel uncomfortable…read morebecause you don't have your identification

Been shopping here for more than 30 years. Most employees have been more than pleasant and…read moreaccommodating. There's one young woman working nights, have come across her working at a gas station in town as well. I, as well as other friends of mine have had nothing but uncomfortable transactions with this young lady. You come to the counter and say hello, you get no response, no thank you, no you're welcome, nothing. But if you're the same ethnicity of here, she's a completely different person. Personable, polite, considerate. I,he had people I don't even know mentioning it while leaving the store. I, and I'm confident that most people, don't what to get completely fawned over with platitudes and flattery. But a little common decency between humans can't be that difficult. Disappointing that racism is alive and well and working at family food mart in Mansfield. No worries though. We'll just shop at one of the other stores in town.

I have been going to Family Food Mart since I was about 8 years old, and I am now 13. The service…read moreis fast, and the employees are always ready to answer a question and have a quick conversation. I love it!!