The food is consistently good, but the service today was awful. I wish I could rate the two…read moreseparately! Service: We arrived first, placed our order, and while we waited several others placed orders. However, the girl at the register made us wait while she rang up the people in line behind us, despite standing there at the till with our tray. It was strange and rude. We'll try another cafe next time we're in the Bullring.

I hadn't been to Druckers for a while as I don't really like the coffee or the atmosphere…read more Anyway, as my bank account gives includes the offer of a free Druckers hot drink a day, I decided to try the tea today instead of coffee. Sadly I was disappointed and have to say, despite giving plenty of time for the tea (bag) to brew, and giving it a massive stir, the tea was completely devoid of flavour. (I am not exaggerating here): so bad that I didn't drink more than a few sips. Needless to say I won't be drinking tea in Druckers again. Note to Druckers, please improve the quality of your drinks. The staff seemed OK but not particularly friendly. The atmosphere was standard Druckers - very dated, hence I give a very rare low score!

Kally's Cakes situated on the High Street in West Bromwich are specialists in Egg and Eggless Cakes…read morefor birthdays, weddings and anniversaries and all other occasions. I have been to Kally's Cakes once and the cakes that were on display were brilliant. They certainly do set high standards when it comes to the final product. They will cater for your needs and the staff will answer your questions. Those working at Kally's Cakes are very friendly and they do take pride in the industry they are working in. They are passionate about what they do and I'm sure they are here for the long run. Staff provide first class service and they will not let you down. Whatever you want, they will do their best to do what it is you want. Seeing the cakes displayed at Kally's did tempt me to want to have a bite. This will sound crazy but I am not a massive fan of cakes with massive amounts of icing.

Kally's Cakes. Absolute perfection. Not a ngative to mention. Very well executed cakes and other…read moreconfectionary. Would highly reccommend it. Very helpful and dedicated staff. Very happy.

The cakes look too good to eat...but somehow I manage!…read more My experiences with Character Cakes has been nothing but outstanding and delicious. My very first cake was a cleverly crafted cartoon cake of me collecting my GCSE results. My mom had popped down a couple of weeks before my results were due and had ordered it. For my 18th birthday party I knew we were going to be using Character Cakes again except this time I could have whatever I wanted. I took a picture of my new devil tattoo and took it down to see whether they could do an enlarged version of it. She admitted it could be tricky but she would give it a go. It was amazing! I didn't want to cut it up! Every time we order a new cake our requests get more detailed, yet they always manage to deliver an amazing piece which not only looks incredible but tastes good too. I cannot give them a higher recommendation. I've got a whole year to decide what to have for my 30th birthday cake, any suggestions?

So I've spend a lot of time (and too much £) at Sixteen's neighbour/sister Faculty and yet never…read moremanaged to make it here for a meal. I decided to remedy that after drinking a Faculty coffee here, using the cafe as overflow seating during a particularly busy time. I was entranced by the variety and looks of the food, and have eaten lunch there three times this week to ensure that their awesomeness is consistent. I'm happy to report that Sixteen Kitchen & Bakery is one of the most delicious and affordable sandwich shops in the city centre. Sixteen is the brainchild of the owners of Faculty, and supplies the coffee shop with their delectable desserts. The shop is joined with Faculty by an open wall, so you can easily order something from one or both and sit in either location. Whereas Faculty uses a bar and two seater table arrangement, Sixteen's seating is entirely on two long tables. This is perfect for large groups or office team lunches (I've seen a lot of work being done here) but can get cramped otherwise. In addition to making desserts for Faculty, the kitchen & bakery serves breakfast and lunch until the late afternoon. I haven't made it to Piccadilly Arcade early enough for breakfast (stops at 11AM), but lunch is good enough to make it a regular mid-day stop. I've ordered the kimchi and cheddar toastie, as well as the basil, pesto, tomato, and mozzarella ciabatta, and most recently the vegemite and avocado sandwich. The kimchi is homemade of course and has a nice balance between heat and actually enjoying the flavours of it. Good luck finding kimchi that tastes this good elsewhere in Birmingham! The ciabatta was done up right and while not blowing away my tastebuds, hit all the right notes. The vegemite and avocado with tomato and mature cheddar was pretty much what you would expect. Like marmite, you either love it or hate it! All of the sandwiches are made fresh daily and packaged on the counter for hygiene. Upon selection, they are placed in a press for finishing. The menu is not set, changing every few days depending on bread (from Peel & Stone) and produce (from the Bullring Open Market). Sandwiches hover around the £4 mark and are a great value especially for the larger ones. For an extra £1 you can add salad to your meal as a side. My only complaint at this point is the lack of beverages. Sixteen makes fresh pressed juices for £3.50 and that's it. If you want anything else, you'll have to head next door to Faculty (although tap water is free). They could do with adding some flavoured/sparkling waters or other canned/bottled drinks. Overall Sixteen is a wonderful addition to the independent businesses of Piccadilly Arcade and contender for best sandwich shop in Brum.

Sixteen kitchen is tucked away in the classy Piccadilly Arcade. It's less than a minute from grand…read morecentral and next to its sister store faculty coffee. The store does have limited seating due to its small confines. The menus changes every day and are put up on the wall behind the counter using a sharpie and ripped up sheets of paper. They generally specialise in sandwiches and soups but also sell cakes or pastry to compliment. If you wanted a coffee to match their is a door leading through to faculty from the store side. On this occasion is purchased a toasted sandwich which was halloumi, pesto and basil on sour dough. It tasted absolutely great, the sandwich was toasted perfectly. The correct portioning meant flavours were great and not overpowering. It cost £4 which I think is very reasonable considering quality. If your waiting for a train or just need a quick lunch sandwich I would recommend sixteen kitchen!

Offering order-at-your-table waitress service and an extensive, homemade cake selection, this New…read moreOscott-based tea room is a great place to relax. Alex, the waitress is lively and polite and the café holds a pleasant, 'Old English' ambience, which is complimented nicely by its classy cutlery and condiments. The homemade cakes selection is near-irresistible and Britton's even offers its own take-away service and menu. Unfortunately though, with only 5 or 6 tables and no easy-listening soundtrack, the tea room feels cramped and uncomfortably silent, even when every seat is full. Britton's is smart, charming and very reasonably priced, but it would definitely benefit from some piped music and comfortable seat cushions, both of which would be sure to cosy things up a little.

Believe it or not, I'm just about old enough to remember the Lyon's Tea Rooms. If you've never…read moreheard of them then Google it. So I was taken back to my childhood when I paid a recent visit to this corner tea room. The former flower shop has been transformed into a beautiful tea shop with a fabulous range on offer. Let's start with cakes! Scones with jam and thick cream, chocolate fudge cake, served as it come or hot. Lemon drizzle, carrot cake, Mmm ok let's move on! They do a great breakfast, sandwiches, light lunches oh and being a tea shop there is a wide selection of teas of course. I shall be popping along soon to enjoy a long lost British tradition "Afternoon Tea", on offer is a three tier stand with a finger sandwich selection, those scones I was talking about earlier and a pot of tea all for £10.00, a nice touch and perfect treat.

Excellent coffee and an awesome selection of cakes and other treats…read more Friendly staff but service can be a little bit slow during their busier times so it's not ideal if you're in a hurry to grab a coffee to go. If you have a bit more time and want to sit down and relax or perhaps catch up with friends over coffee and cake then this is the place to go.

Druckers in the centre of town. It is quite small but does have quite a few seats. It is a really…read morewarm and cosy type of place. With its central location it is very popular with shoppers. This is a cafe doing your usual cafe type food, from sandwiches to salads and jacket potatoes. They do a good range of hot and cold drinks too. They do may cake and pastrie type items too. The prices are very good and the food is very good. The service is good and you do not have to wait very long in there.

We bought a cake online well in advance and called the store to confirm the order. I went into the…read morestore at the agreed time and the owner didn't know about the order. He then found the paper copy of the order on a shelf. He then proceeded to give me the wrong cake and then wrote an incomplete message on the cake. Worse he started to serve other customers instead of sorting out my order. All this delayed my daughter's birthday party.

Gorgeous family run bakery, it's a proper local shop, serving up generous slabs of cake,…read moresandwiches, pasties, pastries, jacket potato skins, pizza, scones- basically a plethora of freshly made things. They have a list of hot and cold sandwich fillings, many of which are already made up, but if you ask nicely, if they've got the ingredients they'll make it for you. Hot and cold drinks, you can ring and order, they cater for events and and make some stunning cakes to order with sugar craft. Expect decent chat, it's a proper community shop, and anyone who can return the stolen Gemma panda will be rewarded with cake.

I have tried several egg free cakes from different locations, and i can say hands down this is the…read morebest egg free cake i have ever eaten! The sponge was soo moist, even my brother who refuses to get a egg free birthday cake has been converted to ordering one next year after tasting this. They are very reasonably priced too, a 8 inch circular one with custom purple and white icing and purple edible flowers was £15. I also had a 2 inch by 4 inch cake slice of a black forest gateau for £2 and it was amazing! they do different flavors, will be trying the ferrero rocher one next mmmm yummy!

Simply Wonderful Cake / Birmingham made already a few DELICIOUS and beautiful cakes for my clients…read morephoto sessions (Smash a Cake sessions) It's a pleasure to work with Dorota. Thank you so much SWC for all your hard work!!! Margaret K. (DarSan photography)