I ordered a takeaway from the Heavenly Desserts app this morning (Saturday 15 November 2025) from…read morethe Marylebone branch. I received confirmation that the order would be ready at 11.20am. I arrived to collect my order at 11.30am. The restaurant was closed and locked and no one answered the phone. I waited for twenty-five minutes for someone to show up but no one did. I left at 11.55. The restaurant was still closed and locked. I hope and expect that they will refund my order at their earliest convenience. I will not be buying from this restaurant again.

I got the chocolate brownie and was AMAZING same with the sticky toffee pudding. The ambiance was…read moregood. The service was also really good. I would recommend it

I think it's fitting to have an America write the first review for Kaspa's. My kids and I decided…read moreto stop by Kaspa's for a milk shake. Being an American we are experts in the realm of milk shakes. We are hard to satisfy in this category. You can also say the same for burgers. I enjoyed the environment of Kaspa's, and the customer service was good, but the magic is in their Milk Shakes. It is the best shake I have ever had in the U.K.. If you have to get a shake fix, Kaspa's is the only place I recommend in the U.K.. They have other locations, and when I visit from the States I will never except a shake unless it comes from Kaspa's. You can take my words to the bank, and if you ever see me at Kaspa's I will buy you a shake :)

As much as I like to take my time in selecting my choice in gelato, the young ladies in front of me…read morejust couldn't decide and the gentleman behind the counter could sense that I was ready. He excused himself and took my order and quickly returned to attend to the two young ladies. The gelato was excellent and very satisfying to end the evening. I would definitely go back to try some of their other flavors if ever in the area. Enjoy

Some good pals of mine suggested we all take a trip to sample some of the finest gelato Leicester…read morehas to offer, and this place lived up to the hype. Like with most gelato shops, you can sample all the wonderful flavours before you choose what you want to buy, but I'd recommend the cherry, peanut and chocolate. All in one tub. Amazing. The service was cheery, and the prices are reasonable, and I'm looking forward to my next visit!

Lovely place for a nice cup of coffee and a wonderfully home made Ice Cream…read more It used to be an old village petrol station but is now a great little cafe. They still have the pump out the front of the cafe.

A very, very random little café. It was once the village petrol station, and still has the old…read moredisused pump out front, which is a little confusing to the tourists in summer. They sell locally produced ice cream, which is what they're known for most, although they have a delicious breakfast and lunch menu, including the usual croque-monsiers, crepes, homemade soups (mmmm) and teacakes. A great place for a cheap, tasty lunch.

Big menu of desserts with a wide range of options. Service was fine taking our order. When you're…read moredone go up to the cash register to pay. They have outside seating. Speaking on the crepe alone, it was not up to par. It was burnt and crispy and I could not recommend it.

Was not told that they did not have my dessert until 35 minutes later…read more This was utterly disappointing. I was so impressed and enthusiastic about vegan options. However the service was a bit slow. After 30 minutes at the establishment, my partner got his dessert which was just ok. Five minutes later I was told that they did not have the dessert I ordered. Why didn't they tell me that to start with? I didn't have time to wait another 30 minutes and I feel like my precious holiday time was wasted.

Been twice now, once with a friend and second visit with my son. The decor is very american 50's…read morediner feel. The restaurant is very clean and well presented, the staff are friendly and helpful. The atmosphere isn't deafening - like another similar local business is. The desserts are a mixture of freshly made on site, ready prepared shipped in from the larger company and bought to sell. The range and choice is fantastically huge with lots of options, just what you want in a dessert shop. My only gripe is that on the soda floats menu they don't offer the one and only original with root beer (not alcoholic), when they do it will be dessert shop perfection for me outside of London. On our last visit my son was able to take home, that which he couldn't consume from over indulgence.

Parking a little bleak as it's a one way system, the deserts are so tasty and well priced.read more

The first thing you'll notice heading southbound on Ladypool Road is the long queue and the roped…read moreentrance with the word "Heavenly", perhaps suggesting the most popular nightclub in Sparkbrook. But no, while patrons of Heavenly Desserts may be dressed to the nines, this dessert bar necessitates elastic trousers more than a "go out shirt". Heavenly Desserts was one of the originators of the type of dessert bar that has popped up all over Birmingham in recent years. Starting out in a smaller shop front, they now take up a very large location in Sparkbrook that can seat many. Despite this, the place is packed with queues on the weekend. The wait is managed very professionally by an army of staff members. Once you make it to your seat, a literal bible of sweet goodies awaits. The shop is most known for their outrageous waffles and cookie dough, but it's entirely possible to pop in for some gelato and a coffee. This is exactly what I did while visiting with friends recently, as the cookie dough was tempting but I wanted something smaller. The gelato can be purchased on its own, but it's also a key ingredient in their other dessert dishes. I was hoping for the best based on reviews, but my cookies and creme/chocolate combo was average at best. Given the amount of competition in Brum, the gelato was not up to par with a generic flavour present. The Americano I ordered as my drink was substantial in size, but lacked finesse in its pull, with a bitter, acidic quality. The overall service here is spot on, with our waiter checking on us throughout our visit. Paying was a hassle though, as we had to walk to the back end of the shop and pay at a card kiosk. Speaking of, the prices here are at the upper limit of what you can realistically charge, especially since it's not in city centre. Heavenly Desserts is a nice dessert shop for the most part, but if you are looking for high quality ingredients or a low-mid price point, south Brum has many more options for you.

I love gelato. Specifically, I love lemon gelato, which I had for the first time in Rome and have…read moresince also experienced in Malaga. I love the strong taste of lemon and the sharpness to the flavour that leaves nothing but joy in your mouth. As such I was excited to have the gelato here for the first time, since London Road's a lot closer to me than Rome or Malaga! Unfortunately, the gelato is really very meh. I had the fleur de lait on top and the lemon on the bottom of my £3, two scoop cone. The fleur de lait was good, and I enjoyed it, but the lemon was really very disappointing. It was far too sweet; the flavour should be far sharper than it was. It had a fairly weak taste with no real punch and it left a curious taste in my mouth. To give an example of how disappointing it was, it actually took me a couple of mouthfuls to realise that the flavour I was eating was lemon and not the fleur de lait! Ultimately, this place got me very excited, but in all honesty I don't think I'd recommend a visit.

This shop requires you to pay before ordering, so I paid £1.30 for each scoop of ice cream, ordered…read moretwo scoops. What I was served was about the size of a small egg. When the server was scooping the ice cream she hesitated to serve a decent amount and left half in the tub, like she felt that giving the equivalent of what I paid for was going to bankrupt them. I felt ripped off, as I also had to pay an extra £0.25 to use my debit card. Why couldn't she just be a decent human being and serve me a decent amount? £2.85 for less than 100ml of ice cream is ridiculous, they can call it gelato but it isn't, and even if it was I'm from Italy so I know exactly what gelato is and it doesn't cost that much. A 500ml tub of Carte D'or on the Sainsbury's up the road was just £2, and the taste was about the same, the difference is that 500ml equals 10 generous scoops, so you get the gist. Joke of a place, will never step into it again, and now it makes sense why they want you to pay before ordering, that's because they know you'd walk away after seeing the tiniest amount that they serve you.