Dr. Fisher is Great ! I have been going to him since the Early 90's…read more Total Professional and Great listener. If Looking for a Ear and Throat Doctor, he is your Man !

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves inspecting your nose, ears, or throat. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is massive since they share the lot with several other medical offices. The medical office itself was very quiet, clean, neat, and tidy. The waiting room is very calming and peaceful. Staff: Dr. Fisher is kind, friendly, and knowledgeable. Excellent bedside manners. The receptionist at the front desk was also very welcoming and courteous. They accept both cash and credit cards. There is no credit card minimum.

Dr Tsai is a very good doctor, only complaint is that the receptionist. I was visiting his office…read moreseeing Dr Sophie Fong. The receptionist was an elderly gentleman, he was very rude, the way he talked as if we are some uneducated people. I had severe dizziness so my husband had to check in for me, not knowing everyone had to wait for call, he went to the window and was shouted to go to the line. Can't he just be politely asked my husband to go to the line instead? I was very sick don't want to talk back, but the gentleman on the reception seat was rude! If he is not enjoying his job he should quit to find something else. He was the first one to meet with patients for entire office.

Super worse front desk. The old man in the front desk is…read moresuper bad Very bad experience here They don't care if patient is painful or not? The worse of the worse experience Waste of time, energy and effort coming here without being treated right Never want to come back here again

Dr. Kay is absolutely worth the one-hour drive each way. If…read moreyou're anything like me and feel nervous about having anything done to your face, I completely understand. I spent a lot of time researching providers and following Dr. Kay on Instagram before finally making my decision. From the moment I walked in, she radiated professionalism, expertise, and a genuinely caring nature, which gave me the confidence to take the leap. She took the time to listen to my concerns, thoroughly explain my filler procedure, and make sure I felt comfortable every step of the way. Her gentle approach and attention to detail immediately put me at ease. What impressed me most was how much she genuinely cared about achieving natural, beautiful results while addressing my specific concerns. Her staff deserves recognition as well. Everyone is warm, welcoming, and incredibly helpful, making you feel like a valued VIP from the moment you arrive. Could I find a provider closer to home? Absolutely. But none would compare to the exceptional level of care, professionalism, and personalized attention that Dr. Kay and her team consistently provide. For me, the drive is a small price to pay for such an outstanding experience. Highly recommend.

Microneedling treatment Amazing treatment by Dr. Kay…read more No down time No pain Treatment for acne scars, hyperpigmentation, fine lines

Best doctor EVER! He was able to help my sister breathe with just one procedure. This doctor is…read moreincredibly skilled. He's also very compassionate and kind.

I went to see Dr. Hur because I suspected that i might have an ear infection. He was so nice. Asked…read moreme multiple times if he had answered all my questions. He was very thorough. Although I went there for my ear, he checked other areas as well, such as my other ear, teeth, nose, etc. I really appreciated that in case I have something that I don't know about and haven't experienced any symptoms for it yet. Early detection of anything is key. His office staff was very nice and friendly. I got lost and the receptionist was very empathetic and helped me find my way and told me to drive safely, no rush.

Don't come to this doctor. He will ask you to do tests that are according to him, not covered by…read moreyour insurance and you can only pay cash for it. A total scam and money grab.

Liar. I have my commercial medical insurance info all checked with them before I made appointment…read more They sound very friendly and helpful, keep saying "you are all set, just come". However, after I physically be there，the front desk nurse told me "Oh we do not accept your insurance now, new bill sorry. U can pay the full to see the doctor immediately." When I was still in a shock she even add more sentences "It's more important to cure your problem. Not that much money." WTH？This dirty clinic is totally a fraud

First time patient and I can honestly say from the start wonderful. The ladies at the front desk…read moreare awesome make you feel welcomed. When you're greeted with so much kindness it says a lot. On to the back part with doctor. I can't say enough but doctor was wonderful, knowledgeable explained up coming test willing to hear your questions and concerns no rush appointment. Not sure what is going on with myself but feel very comfortable continuing on with this wonderful office. Excellent staff all the way around.

I came here last year with ear issues. Ear fullness, dizzy spells, loss of hearing and nausea…read more They ran some tests, had me take steroids and stuff....but when the issue persisted, they told me im losing my hearing and need hearing aides. And for the dizzy spells they told me to balance in the corner on a piece of foam. I came back and demanded more tests and so they put me on a table and got me dizzy. Told me they see something neurological and to go see a neurologist. Well. I did. He didnt see anything wrong and suggested I may have meniers disease. He told me to go back to them and get more tests done, however by the time I finally got into the neurologist and he did scans and tests, my insurance was about to expire. I am still experiencing issues and trying to get referrals to another ent but this place was a waste of time. They just shrug your issues off and push you onto somebody else. I 10000000% do NOT recommend them.

I just left Dr. Yao's office and was very impressed with the way he is keeping his staff and his…read morepatients safe. Anyone who know me personally know how I am especially about germs. While waiting for the Dr. I sat an observed the way they handled business. When the Dr. came in I thanked him for keeping his staff and patients safe. He told me he never closed his office due to the virus and always have taken measures to protect both staff and patients. He told me he had 3 more degrees outside of the ENT one being Public Health. The office was extremely nice and clean, and Dr. Yao have great bedside manners and is very informative. The Dr. sanitized his hands upon entering the room, he walked in and put gloves on, he was wearing a mask and a shield, asked me to pull back my hair an began to examine my ears. He checks my nose and throat as well. When he was done, the gloves went right in the trash. He said each room is fully wiped down after each patient. I have a follow up appt for a few hearing test. Oh I forgot to mention as you walk in the door there are many chairs however for your protection the seating is 6 feet apart and before you go to your room your temperature will be taken and you must sanitize your hands. I love it! Dr. Yao is highly recommended!!

I been a long time patient usually when you set an appointment you'll be seen within appointment…read moretime but now since their backed up you be lucky to see Dr Yao within an hour of appt.schedule.

This review for Dr. Battaglia is long overdue…read more Dr. Battaglia was referred to me after I consulted another doctor (for something else entirely). My first appointment, I think it took me like... 2 to 3 months before I actually got to see Dr. Battaglia (found out why later). I figured it maybe worth it as my problem has been with me most of my life and I kind of refuse to be a mouth breather any further. When my appointment finally came, my first meeting was with his assistant (sorry I forgot your name) but I got to describe my problem and basically it has been a life long problem of mine. After listening for a bit, she proceeded to basically numb my nose so he can be seen with a small little camera. That is already far better than what my other ENT doctor has done by the way. While the little camera was snaking its way up both of my nostrils, I realized quickly that, I don't think it should be... FEELING it snake like that. When that was done, the assistant (not PA, actual assistant) showed me the video and I saw the problem with my own eyes. Can't really breathe normally when your nasal passage is touching (turbinate's) and other areas were so narrow it was not ideal. I was told to wait a little bit before Dr. Battaglia came, and when he did come in. We exchanged greetings, I did my best to explain things again but he took a look himself, even though the video was there. He said some medical terms that went completely over my head but I already know the gist of the problem I been having (since i just saw it). I know my parents, both have an issue similar to this (not sure how bad) but it was clear to me, at least for my case, it is a genetic problem. Was then given two options, keep doing what I been doing with over-the-counter medication (which was doing barely anything) or have surgery to correct my issue. Septoplasty and turbinate reduction. I agreed to the surgery on the spot, despite not knowing the risks or cost involved because I am way over dealing with not being able to breathe through my nose. Had one pre-op appointment (back in late December, 2025) which was brief. Dr. Battaglia said the operation is pretty straight forward (as he has done this plenty of times I'm sure). There is reason why he takes so long to visit because half of the week, he is doing surgery. Currently three and a half months post-surgery (end of January, 2026. Review for that is posted) and so far, I cannot be happier considering I been able to breathe like a normal person for once. First week was definitely a bit of a pain. Just what I been experiencing most of my like times two. It was that annoying but so far, it has been worth it. I am glad I went through with it. My other ENT doctor was no where as descriptive or helpful. Taking constant over the counter medication for obstruction in your nose is not a solution. Having a video to see for certain the problems I been dealing with all my life is a good way to tell me that what my other ENT doctor suggested was never going to work as my issue goes far deeper. Now, the surgery doesn't resolve my allergy problem but that's another story. If you ever need any advice, having actual proof shown to you by the doctor is always the best. So you can make your own decision.

I was referred to the Huntington Ear Nose Throat Head & Neck facility by my doctor. I was unsure…read morewhat to expect. I delighted to share that my entire experience with the members of the facility was excellent. After I scheduled my appointment I immediately received a confirmation. Ongoing communication was provided up to the day of the appointment. Upon arriving for my appointment, I was met with a big smile and a warm welcome greeting by a receptionist. To my surprise and pleasure, the waiting room was not crowded. It was obvious that scheduled appointment times were respected. My wait time was short and I was quickly escorted to a room. The medical assistants greeted me warmly, and prepared the session for the doctor. I met with Dr. Jordan Sukys. He put me at ease from the time he entered the room, and provided stellar patient service through out the appointment. He reviewed my information, not only engaged me in communication but actually listened to me. He conducted a thorough evaluation, clearly shared the results, answered all my questions and identified a plan of action. Dr. Sukys really cares about his patients well being, which was reflected in the direction of the plan he set for me which includes further investigation of my issues. None of that, common day, nice to meet you, time for surgery stuff. I am grateful that I was referred to this facility and have Dr. Sukys as my doctor. I look forward to future appointments. I am confident that I will receive some answers and appropriate medical assistance in addressing my issues. I must also acknowledge the medical assistants who supported Dr. Sukys during the medical evaluation. Their caring bed side manner was appreciated. Kudos to Dr. Sukys, his assistive team, and the front desk service team for making my first appointment with the facility a positive one.

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves when handling bodily fluids or when touching patients. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is decent. It can get full very easily and quickly because they share the lot with several other medical offices. Parking spots are a decent size. Establishment: The establishment itself is very clean, neat, and tidy. Staff: My first visit here as a patient myself wasn't bad, but this time, my mom was the patient and our experience was horrible! The staff here are very incredibly rude, unprofessional, and dismissive. If I could give this place zero stars, I absolutely would. Let's begin by discussing the receptionist. When my mom and I entered the office, we weren't greeted. The person answering the phone just threw the sign in clipboard towards us and motioned us to fill it out. When I told her that my mom was a new patient, she said, "Hey you! Come here and fill out the new patient form." When we were done filling out the form and we turned it in, the receptionist didn't even speak to us. She just used hand motions. How rude. And now for the crappiest doctor in the world, Dr. Ted Shen. This doctor doesn't like to listen to his patients and is incredibly dismissive. When my mom was trying to explain her symptoms to him, he cut her off mid sentence and said, "This has nothing to do with my area of expertise. You need to see a neurologist. Why are you here? I don't care because that is not my area of expertise. Stop complaining to me." When my mom then complained to him about her frequent stuffy nose, he was all like, "You need surgery to fix it. It's an easy procedure that takes 20 minutes. Yes or no?" What do you mean "yes or no"? When my mom and I tried to ask him about the risk and benefits of this surgery, he dismissed us. He said, "There is no need for both of you to worry about the risks. It's minimal. Both of you are asking too many questions. Stop wasting my time." WTF?!?! Plus, he didn't even take the time to look inside her nose to see what's wrong. How did he know that she needed surgery? Did this asshat just assume she needed nose surgery? What kind of shit medical practice is he running over here? He is also very arrogant. I told him I was a nurse, and I am taking my mom's symptoms and complaints very seriously. He then said, "Oh you're a nurse. Did you go to medical school for 12 years? If not, be quiet! You don't know anything!" Like wow! How rude, disrespectful, and condescending! He was also very impatient and rushing. When my mom wanted to tell him a couple more things, he kept one hand on the door knob trying to leaving the room. He also had the audacity to say, "Okay. Hurry up. Please shorten your story." Like wow! What an ass. He just seemed so annoyed and irritated when we kept asking him questions. *sigh* When he used the otoscope to look into my mom's ears, he was very rough. Also, when he used some medical device to take out some ear wax from my mom's ears, he was incredibly rough. He was so rough that my mom screamed out in pain. I told him to stop what he was doing immediately, and he called my mom weak for being unable to tolerate what he was doing to my mom's ears. Horrible bedside manners. I wanted to punch this guy in the face so badly in that moment. Do yourself a favor and do NOT see him. He's the worst doctor ever. My mom and I felt belittled after our visit. He's the doctor from hell. He seriously lacks compassion, empathy, and understanding. Dude is a massive douche bag. I honestly expected more and better from a doctor. This is probably one of the worst experiences / interactions I have ever had with a doctor. They accept both cash and credit cards. There is no credit card minimum.

Agreed with the review that says he took all of 6 seconds with the patient. I have to say, I'm…read morevery disappointed in this doctor's poor bedside manner with patients. I'm a medical social worker and work with patients in the elderly community. My elderly mother was referred to him by her primary for chronic ear wax build up, obstructing her hearing. She had previously complained to me about a sinus procedure he had done on her which was very painful for her, but she chose to continue to see him because he had previously done a great job cleaning her ears. She went back to see him and came home upset stating that he rushingly attended her, was very dismissive of her symptoms, was trying to sell her hearing aids instead, and did a poor job of cleaning her ears. One was still muffled. I called the doctor's office and scheduled another appointment for her. This time I decided I was going to go with her, to see what was going on. True to form, Dr Shen rushed in, was very short at explaining what was going with my mother, using words like "I told you", and "I already explained it to her". She's 81 years old. Where is the respect? No patience and poor, condescending behavior. It's important to have empathy and the desire to bring comfort to your patients. None here though. My mother suffers from vertigo which gets triggered when her ears are cleaned. She began to feel it come on while he re-cleaned her ear. Instead of being understanding and explaining to her what was going on, he was short and dismissively stated "it will go away". I was thoroughly disgusted. You're in the helping profession and get paid well to provide a service. If you don't like it, you should not be doing what you're doing. People pay you, as well as insurance companies for care. They deserve more than poor quality, take your money and dash service.

I've been coming to see Dr. Edwin Yau for the past 4 years. This is a very busy place, so be…read moreprepared to spend more time than you expect in the waiting room, even with an appointment. Dr. Yau has a kind, compassionate, and gentle manner and I am always pleasantly surprised when he takes a genuine interest in my life, what I've been up to, etc. answers all my questions, and doesn't rush with anything. (Which explains why nobody gets their appointment on time. :) ) I also appreciate the other staff. One time I had painful 2nd degree burns from an accident; couldn't really go anywhere, and one of the nurse practitioners "held my hand" through text messages, advising me on wound care at home. The same thing happened another time when I had an infected spider bite. My only minor complaint is how busy they are and sometimes phone calls are not returned, or questions take an extra phone call to be addressed.

This office needs serious improvement in how it handles disability paperwork and patient…read morecommunication. My mother (an inpatient RN) was evaluated here for joint issues and was placed on two months of medical leave by her provider. However, when we requested completion of the SDI (DE 2501 Part B) form, the office refused and told us she needed to attend physical therapy first. We followed that instruction, only to have the physical therapy office clarify that they do not complete SDI certification--this must be done by the treating medical provider. When we returned, the front desk then insisted she would not qualify for disability, which is not their role to determine. Eligibility is decided by the California Employment Development Department, not administrative staff. This resulted in unnecessary delays, multiple visits, and completely avoidable confusion during a time-sensitive situation. More concerning is the lack of consistency--placing a patient on medical leave while simultaneously refusing to complete the required documentation does not make sense. Patients should not be sent back and forth or given incorrect information. If the office chooses not to complete disability forms, that policy should be clearly communicated upfront rather than shifting responsibility and providing misleading guidance. Just to be fair, the first NP encounter my mom had was pleasant and professional. But the administrative handling was disorganized and unprofessional. This process needs to be addressed.