If you're into cowboy boots and Texas gear (belts and shirts), this is your place. Took my daughter here for her birthday present. They offer beer, bourbon or tequila while you shop. read more

Lived in Texas all my life and not owned one pair of cowboy boots. I'm a city girl and cowboy boots were always working boots growing up till the non working cowboy boots for fashion trend blowing up five years ago. I see them on girls and they look so cute! Finally bought my first pair today. Really wanted the Loretta but I have wide calves bc of golf so I had to exchange for the Abby. I love these boots! I wore them to work and they were so comfy! They stretch as you wear. They do free cleaning, branding, and they gave me socks to try on boots. Customer service was great! read more

Tecovas - Abby boots - Shoe Stores Near Me - Dallas, Texas

Wonderful store and excellent service. The staff was very attentive and kind. I would highly recommend this location to anyone who is looking for a pair of boots and amazing customer service. read more

I was there in December and my friends and I got shoe polish sprayed all over us. The staff cared more about the shoe polish on the wall than my friend who had shoe polish all over her face and in her mouth. We talked to the store manager and gave him a list of items that were ruined and reached out to corporate to see if they would give us any form of compensation for this, but it has been months and nothing has been done. read more

Have had nothing but positive experiences with Tecovas. Got my first pair of cowboy boots here. The rep was super helpful and patient, answering all my questions. I was debating between cow leather (Dallas style) and goat (Ft Worth style), and opted goat for the patina and the less shiny look. Also liked the scotch color. I ended up getting the Doc because the square toe was more comfortable for my feet. Definitely recommend trying multiple styles and sizes. You want it to feel like a firm handshake. Also got complementary sparkling water (they have other drinks)! Excellent hospitality. Haven't had a problem with service when I came on a Sunday and a weekday afternoon. They also provide free boot shines and branding of the pull up straps! Definitely a good experience and if you are thinking of investing in boots, I'd wholeheartedly recommend Tecovas. The quality is worth the price. There's a website 10% coupon you can apply for your first purchase. Pic below of my boots post-shine about 7 weeks in read more

Tecovas - The Doc goat leather Scotch colored. Post-shine 7 weeks in - Shoe Stores Near Me - Dallas, Texas

Company does not stand behind defective products. No customer service. Do not buy socks there. read more

Tecovas - Socks, very uncomfortable logo, and prints on the bottom of your foot. - Shoe Stores Near Me - Dallas, Texas

I know your priority at Tecovas is to provide "the best customer experience possible," as you stated to another customer who was profiled here but in all honesty it is the worst customer service I have experienced. I came here to purchase a wallet for a christmas gift, I walk up to where they had the wallets waited for help for about 10 minutes no one comes to help and of course I just thought they were busy so I walked to the checkout line to ask for assistance but as I am waiting for her another lady comes in and immediately heads to the wallet section and gets help immediately so I head over there to also ask for assistance on the wallets and the sales associate said that they only had two in stock one brown leather and the other ostrich. I was wanting the brown leather but so was the other customer which she got because she was helped first. I find that extremely frustrating especially since I have been waiting for almost 15 minutes to get help with the wallet and this customer comes in and immediately gets help. I truly believe my family and I were profiled here as we were dressed somewhat down (in sweats because it was cold outside) but another lady who is dressed in flashy clothes and carrying a LV gets help immediately. I find that extremely unfair, frustrating, and inconsiderate especially since I drove an hour to get here. I have never been profiled before till now it's 2025 Tecovas do better. read more

I will always be a Tecovas boots gal! The quality of the boots for the price is great. The sales people are very friendly once you get their attention. They always offer you a drink as well, alcoholic or non-alcoholic. I have a collection of koozies. It's a great atmosphere to try on boots. Tecovas will clean your boots anytime, an added perk for me because I live so close! I would recommend calling ahead to see if it would be a good time to get them cleaned because I stopped in a few times to get my boots cleaned but have been told they're too busy. Again, not a big deal because I'm close but I would have been upset if I drove a distance to get them cleaned and couldn't. I have 3 pairs -- The Lucy (pink suede), The Penny (black calf), and The Casey (bourbon lizard). I usually wear an 8 but wear a 7.5 in boots. The sales people are very good about making sure you get the right size. read more

The Jacksonville store has great sales associates but the manager continues to run off all the good people .. if you are a customer don't ever work here. Once you work Here you are not treated as a customer . You can't post about tecovas in any way good or bad . Beware of how the Jacksonville manager treats people .. I feel bad for the part time people she continues to take advantage of. Product is decent . Boots are comfy Not a fan of new hats . Heard new work boots coming #firemonique read more

Tecovas is an iconic brand and their boots are amazing but this location is a bit chaotic. They didn't load our gift card correctly so I had to spend an hour on the phone with customer service to fix it. The till was also understaffed with only one person handling check out despite a packed store. read more

1 star for Tecovas. Bought a pair of $250 boots and they came apart on the first wear. No cowboy/ workboot should do this after 1 use To make it worse. They won't do anything about it in-store. They gave us the customer service number for us to process. Couldn't exchange boots or get a refund Tecovas customer service is seriously lacking. Won't ever buy anything with this name on it. read more

Tecovas - Shoe Stores Near Me - Dallas, Texas

Still the best boots. Get ya momma some. Get ya pappy some. Get ya grandpappy some. Side note. I blew a pair out in 6 months and they had me another pair at my house in less than 48 hours. read more

Always great staff!!! Today, Georgia was wonderful and called different stores to find my favorite boots! While waiting, Jessica branded my current boots perfectly!!! Always friendly and attentive, great product, highly recommend!! read more

I am a Tecovas junkie. I have four pair of boots, considering my fifth. i have brought other customers to the brand. Up until last week no complaints. I went to the new Alpharetta store but was sad to learn the " Beth" in crimson, size 8, exists only in Charleston, SC. I was told to call the store and have them shipped. great idea until I learned the store manager refused to sell them because they are the display model. not a company policy, just a store manager who I guess wants boots on display rather than a sale and satisfied Tecovas customers. Ashley at corporate was very nice and also tried; too bad the store manager gets final say. wondering if I need to find another brand? when paying premium prices I would expect better. read more

I love these boots - the Bison in two tone has a beautiful navy shaft, great look and the fit is just perfect. read more

Tecovas - The Doc in Bison... my new favorites - Shoe Stores Near Me - Dallas, Texas

I was impressed with the level of service and passion Alan had with us today. We walked in and he was ready to assist us but also made these out of towners feel comfortable being in a Tecovas store for you their first time. I had trouble finding a perfect size that fit, he was patient. He was able to explain the product and the brand. Thank you Alan! I walked out of this location with two pairs of boots. read more

The Dallas Knox-Henderson Location located at: 3010 North Henderson Ave. Dallas 75206 is a 5 Star Location! I have been to Tecovas in Austin, San Antonio, Plano and Dallas! This is my favorite location, they have the Best of the Best in parking out of all the Tecovas stores I Have Ever Visited! This location is also very convenient being right off of the highway with a nice big sign you can see as you exit the highway! The NorthPark Center location on the other hand is a Real Hassle to Park! There no comparison to the Knox-Henderson location! You can actually park very close like feet away from the front door. Even if you have to drive further to the Knox-Henderson location I Promise you will be Very Happy You Did! This parking makes it very convenient and a pleasure to shop at this location! read more

Huge Tecovas fan: I"ve bought more than $3000 worth of their stuff. Spent $2000 for a pair of their crocodile boots and got an obvious pair of seconds: defects in leather and one boot really tight. They deleted my review and won't talk to me. Shipped crappy product and won't respond to criticism. Again, I'm a 6+ year customer and thousands of dollars and they blew me off. read more

Had a bad experience with a purchase that resulted in a $70 loss based on a price change I had inquired about. Overall not happy with the customer service Tecovas provides. At least you can try to recover with the free drinks they provide. With that said, the specific employee who assisted at the Henderson location (can't remember his name) was very friendly. read more

What a fantastic shop! My husband and I came to Dallas for a getaway and walked all day, every day, to explore different neighborhoods and go on a bit of a shopping spree, which isn't something we do often. The folks working here are so friendly and offered us some bevvys in cute branded koozies! The store is gorgeous and I love the quality of their books, apparel, and bandanas! We ended up walking out with: - a pair of the rough out booties for me - a set of the bandanas which are so soft and a great deal! - jeans for my husband which he loves and says are his favorite pants. - trucker hat for me - button up gray shirt for me - it's mens, but I love the quality and color I can't say enough good things about the customer service, quality, and attention to detail at Tecovas. They set the bar high. read more

My husband and I were in town for the Thanksgiving game at Arlington. We went to Dallas for a long weekend afterwards and of course one of the places I wanted to be sure to go to Tecova's, being that, I already had two pairs of black, and wanted to be sure to get a brown pair while I was in Dallas. I was very happy with the selection of brown boots in my size and bought a pair. everything was great at the store. My only complaint would be that I got a $70 store credit!! I have called the store several times unsuccessfully trying to use my $70 credit since I live in Maryland and bought the boots in Texas. read more

BEST EXPERIENCE EVER! This store is amazing and has the best, most attentive employees who care about your experience. It was my first time at Tecovas and Savannah greeted me and helped me throughout the entire process. Oscar helped brand my boots and did a PHENOMENAL job!! He even created my own custom branding logo using my initials. I could not be happier and I could not recommend this store more! read more

Kayleigh is a rockstar! I'm a fairly new fan of Tecovas being that i just bought my first pair about a month ago. I quickly became a fan and an enthusiast. I've been on the hunt for awhile for some specific boots in a 13EE and i have looked and called many locations to no avail. Fast forward to 3/28 and i happened to be in Dallas for a training so i decided to stop in for my lunch and browse. I was immediately greeted with a smile by Kayleigh who helped me with my search. She spent a good 5 minutes checking their inventory and unfortunately nothing i was looking for was available. Our interaction could have easily stopped there and i could have browsed the store and left. Instead while i was browsing, without my knowledge she was calling stores and checking and she called me over to let me know that there was a Gunsmoke Billy in my exact size of 13EE available in a nearby store!!! Kayleigh made my day! Most people would skip the extra work and move on, Kayleigh is a rockstar and should be the spitting image of a Tecovas team member. I'm super grateful for her and hope she gets recognized for her amazing work ethic and genuine kindness. I also wanted to give Preston a shout out, what a true gentleman and a servant leader! Thanks Kayleigh and the Dallas Henderson location for making my day! read more

Great place! Been hearing about Tecovas both online and from their catalog. Personally, I gotta try on a pair of boots before I buy them and this place made it a great experience; especially since I live out of town. The lively Olivia helped me decide on ostrich or lizard. Very helpful. OUTSTANDING Customer service is defined here in helping you pick the right boot. You won't be disappointed when you pick Tecovas. read more

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Wow! Great experience at the Tecova store! My dad has been eyeing a pair of Tecova boots and when visiting Texas this was a must do! The store is cleaned, modern and has a friendly hip staff. My dad found his boots and I enjoyed a local craft beer! I want to come back and get a pair when they get my size in! read more

Tecovas - Shoe Stores Near Me - Dallas, Texas

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Outstanding service, as usual. everyone who works in this store is extremely kind, helpful and accommodating. worked with Shelby today and she went above and beyond to make sure we were happy and even introduced me to a boot I hadn't considered...and I loved it. read more

This is The Best Tecovas in DFW! The dallas store and staff is just fantastic The Manager at this location is awesome! Always so helpful Highly recommend this location Go get you some awesome boots! read more

I bought my first pair if Tecovas biitsca couple of years ago. When the boots arrived, they were too small. I returned the boots using the enclosed return label for an exchange. The process was very fast. I received the replacement pair before I thought they could have possibly received my return. Very quick. So, I lost my first pair and bought another. The quality is great. The fit is excellent. I'll buy all my boots from Tecovas from now on. read more

Came in the store today to get my boots branded and Karly H helped me out. They were so nice and sweet. Took very good care of me and I left with a big smile on my face!!! Such good positive energy from everyone there today :) read more

Was pretty unimpressed with this location, barely no parking, more appears as a higher end bootstore than was I was looking for - nobody really available to help. read more

Thank you Jennifer for helping me,my wife and dad find our first pair of boots! An amazing experience today which is why we LOVE Tecovas and will spread the word all over town. Jennifer you are the best and we can't wait for our little Gemma to fit in her first pair of boots. read more

Tecovas - Perfect fit and amazing experience!! - Shoe Stores Near Me - Dallas, Texas

Love the boots I got here and will be going back soon for more. I wear mine about 5x a week and I need more because they're great! I can go into the store any time to get mine cleaned up too which is very convenient. read more

Great selection of affordable, handmade boots. Jennifer, the manager, took great care of me and showed lots of patience as we tried on several pairs of boots to find just the right ones for me. Definitely worth your time! read more

Had a phenomenal experience! Walked in with my tecova boots that I had an issue with after the strap broke when putting them on. They were very kind offering cocktails and beers. They gave me a brand new pair and took full responsibility for the malfunction. Cheers Tecova! read more

Have been to many Tecovas and spent thousands of dollars. Austin, Ft Worth, etc and was always top notch service until visiting this Dallas location. The guys seemed put out to help with my purchase. Even though I walked in knowing exactly what I wanted and just needed to try a couple of different sizes. I did spend over $400 on a new pair of boots specifically at this store because it carries the size I needed. All men were more readily helped and offered cocktails while my friends and I were just put off. Lastly there was a promotion flyer on the counter $25 for every $100 spent. I had to ask what it was and it was a challenge to even get it added to my account for the purchase I just made! I love Tecovas boots and will buy more but unfortunately I will never go back to this particular store. read more

Great boots!! I have 6 pairs and love them, I have been wearing boots all my life and there boots are made as well as any I've tried in the past, at a much better price. They also have great boot socks. read more

Repeated unprofessional incompetence. I called this store to ask if they had Bison-colored Monterrey loafers in my size, and the store confirmed they did. I walked over to the store and they had the shoe in my size, but not in the Bison color as I'd asked. I called back several days later and they confirmed they had the shoes and would put them on hold for me. I walked back to the store, and the shoes they put on hold were the wrong shoes. They only had one pair in my size in stock, and I was told that pair was on hold for an employee and were thus unavailable. The employees then encouraged me to allow them to place an order with the warehouse to have the shoes shipped directly to me. I agreed, and paid for the shoes. I was told 1) I would receive a confirmation email; and 2) the shoes would arrive in two days. Neither of these things happened, so I called the store again and asked about the status of the order. I was told they couldn't tell, and I would have to call the warehouse to check. I explained all of the repeated issues I'd encountered to the manager of the store, and he didn't validate my frustration or offer a single apology for the repeated incompetence of his employees. Then when I said I wanted to cancel the order, he told me he couldn't cancel the order, and I would need to call customer service. Unbelievable. Finally, as the cherry on top, I called customer service and asked about the order. They told me I would need to call back in 24 hours if I wanted an update on its status. I insisted I needed an answer and would not call back. After speaking to a manager, I was told that the warehouse was actually out of stock and the order had been cancelled without telling me. What an absolutely insulting waste of my time. In short, the levels of incompetence I've encountered repeatedly as this Tecovas store are staggering, and the lack of even the most basic professionalism is saddening. As much as I like the shoes, nothing is worth this. read more

Been hearing from friends of mine about how comfortable these boots are so I had to go find out myself. They are the most comfortable boots I've had. I've now gotten rid of my ariats and Justin boots for all Tecovas. Love their exotic leathers. Everyone in the store was really nice and helpful. They also offer alcohol and non alcoholic drinks while you shop read more

The reason I gave this location a 4 instead of a five is because the parking is close to a nightmare. Other than that the service is great! I bought a pair of boots and pulled out my USAA card and the lady asked if I was a veteran and I got a discount, no other place would have done this! The boots are at a fair price and the vibe is really good. read more

Went In today ready to buy new pair of boots- Mgr was horribly "curt/rude",, guess it's back to online shopping for me