We moved a massive 86" Samsung into our new home, and unlike our money and nerves, the TV made it…read morein one piece. Or so we thought. After loading it in and setting it up, we turned the TV on to find that the screen had vertical and horizontal lines in the picture, emanating from a point in the screen. We panicked, took pictures and searched Yelp. Though Sam doesn't seem to keep up with Yelp, he DOES answer the phone. After hours! I told him the situation, he asked me to text him pictures. I sent the pics, called him back and he confirmed that yep...TV is not repairable. Why am I leaving a glowing review? He didn't get in his vehicle, drive over and charge me $200-400 like some other mobile technicians wanted to. He picked up the phone, was courteous and most important knowledgable, and he was also quick. IF I need mobile TV service, I'm calling Sam. If you're in the area and need this kind of service, call Sam. Dassit.

Garbage work for overpriced repair job I had to get redone after not even t long afterread more

I sent 14 power supplies to Global Electronic Services for repair, but only 2 were successfully…read morefixed. The process started in January, and by late July, all of the units had been returned to me. There were a couple of billing issues: I was initially charged for a power supply that wasn't repaired, which was eventually corrected. Then, about a month later, I was billed again for another unrepaired unit, and that issue was also sorted out. Global does not offer refunds for unrepaired items under warranty, but they will credit the amount toward future repairs. If you decide to use their services, I would recommend using the customer portal to track the progress of your repairs. On the positive side, their customer service team is friendly and responsive.

I'd give ZERO stars if I could. 5 weeks and $750 to only be told they cannot repair a module they…read moreprofusely assured me they could when speaking with them on the phone. They were informed of the ONLY bad output (with a verified good input) of the module and that's the circuit needing repaired. 20-something replaced "components" later and after much load/operative "testing" (supposedly) they send the module back. With the same exact problem. Return the module to GES. Get an update about more troubleshooting and replaced "components" and awaiting the arrival of some scarce SCRs (uh huh). Two weeks after that we're told "unrepairable" and that zero spares available ANYWHERE... Google says differently. And now that the module has been deemed "unrepairable", GES desires to keep it by default. I have to call them and tell them I want my property back. I've 90 days to do so after their hanky, cheesy email of "We're Sorry", ala South Park style. I actually question how they make any money being in the business of just shipping broken items back and forth between them and customers after sitting on it for a while and claiming to have effected repairs. No. I do know how. $500 repair bill. Got back in 1 week. 2-3 day shipping over a weekend. Sent back to them on their dime, 2-3 day again. Now, second send from them on 5-7 day slow boat. Profit for doing absolutely nothing but seemingly keeping something on a shelf for a time, maybe poking at it with a test lead or small screwdriver. And if things fall right with lack of response on my end, they even get to keep the "unrepairable" module. Do that several thousand times a month and that's a nice profit. For informational purposes, I'm an old 2M/MTR electronics tech (ET2) from the U.S. Navy. Had I test equipment beyond a DVM on hand I would have repaired the module myself to the component level instead of trusting this company. I will be tearing this module down upon receipt to see exactly what they did and didn't do to it. Ought to be interesting and enlightening, considering they refuse to provide detailed repair reports about either go they had at the module. Exact verbiage: "The unit was tested with a sequence of signals and appropriate power supplied. Responses were monitored at specific points to ensure functionality was correct." Obviously a lot of fancy words saying they did jack squat with the actual INPUTS and OUTPUTS, but supposedly tested everything in between them. The rest of the "testing report" is just as vague and fanciful written with empty words implying a whole lot of actual nothing done. Steer clear of this company. Update 8/22/2024 Module returned to me. Cover broken at all 4 mounting points. Held onto the module by their lame "Warranty Void If Broken" sticker. Have to fix something first to warranty it, guys. Absolutely zero evidence of them doing anything aside from breaking the cover. Module still dirty, full of dust bunnies. Zero new solder evident anywhere, which would be expected on replaced components and a plug. The "power supply" components they claim to have replaced are hard-sinked to the module. No deconstruction of the heatsink at all to get to the components. All in all, they did ZERO to this module. They can produce no test reports, no listing of replaced components, nor advise of what tests they ran and the module failed. The last response was along the lines of "we'll have to ask the techs that actually worked on the module what components they replaced". Apparently keeping an active tracking file on a module is just too hard. Each time I've written the "account manager" one of his lackeys does the reply. So far 3 different people have replied in his place. Tacky and unprofessional. Phone calls get stuck on endless hold-hell, and therefore go nowhere. I'm too busy to stay on hold for an hour while an excuse is being formulated. Scam company, avoid at all costs. Cost my company $750 to find this out. Unfortunately, my company is not close to either Georgia or Texas, so a personal visit is out of the question. Perhaps small claims court is the correct venue moving forward. STAY AWAY!! First photo shows where the cover (and battery compartment) were broken by GES and the sticker locale holding it onto the module. Second shows the faulty circuit on the module and the ORIGINAL reflow soldering done when the board was made. IE, zero components replaced.

No stars if I could. Paid for a new screen AND their "highest quality screen protector." Paid well…read moreover $250 for this. Screen cracks and protector cracks. Go in 9 months later to have it replaced under their "1 year warranty" only to be told I cracked it so they're not responsible, but they would fix it if I wanted to pay for it, again. What?? Apparently, the warranty is only good if the part they replaced is defective. How do I know it's defective if it's not cracked? Such crap. Told him I was going to post a review, to which he said, "go ahead," and then laughed at me. Don't waste your time or your money.

I brought my s22 ultra in to get my screen fix on Sunday, May 17, 2026, by Wednesday, May 20th the…read morephone would not turn on at all. They told me I need a factory reset but phone will NOT turn on at all. Now, I'm having to get a new phone all over again. Do NOT waste your time at this place.

best service in buford aria , i went ifixandrepair my phone was dead. They Fixed my phone very…read morecarefully. now look new . highly recommend.

In this area they would think they would have better customer service and business ethics owner is…read morerude and shroud have spent plenty of money here and nothing but countless attitudes save ya self time and $ and just go to the mall of buford and not to the first store in the mall Over priced and not friendly

This is not the place for vintage stereo repair anymore. The…read moremoney was refunded. That was never the issue. The issue was professionalism and how I was treated when I raised a legitimate concern about a charge on my card. I brought in a Pioneer SX-850 for evaluation because of the reputation Norman Electronics built under the previous ownership. What I experienced under the new ownership was very different. The interaction became unnecessarily hostile, and I left with the distinct impression that I was not being afforded the same level of courtesy, patience, or respect that every customer deserves. Whether intentional or not, that perception is difficult to ignore. The owner's public response to my google review only reinforced my concerns. Prospective customers can read both accounts and draw their own conclusions.

great service at reasonable prices. I would have no issue with trusting them on future repairsread more

Good people. Not sure the past reviews but solid for me…read more Bought a screen protector for my phone. It was the wrong one. Came back the next day they didn't have the right one. They told me to come in two weeks. I was skeptical but whatever. I come back two weeks later. Guy remembers me and installs the right screen. Didn't look at the receipt just took care of it. Solid people.

Beware ! Don't fall into scam…read more This feedback is to save future customers into scam and lies. They overcharge you They use cheap quality of parts which did not last long. They promise for 6 months or 1 year warranty but you won't get this in return and when you go back , they don't honor their words. This shop is full of lies and mistrust which has no honor and dignity. Beware! Don't fall for this scam. I am sharing this feedback to help future customers avoid being misled. * They overcharge for their services. * They use low-quality parts that do not last. * They promise a 6-month or 1-year warranty, but when you return with an issue, they refuse to honor it. This shop operates with dishonesty and broken promises. There is no trust, accountability, or professionalism here. I went here for an iPhone 14 Pro Max screen replacement. Our original plan was to get the repair done at the Apple Store, but they needed a few days, and we needed the phone fixed urgently. While leaving the Mall of Georgia, we noticed this shop and decided to check with them. The person at the shop promised a high-quality replacement screen and a 6-month warranty (instead of the 3-month warranty from Apple). Based on this, we agreed to the repair and paid $250. Just 6 days later, the screen stopped working. When we went back for the warranty repair, they refused, claiming we didn't have the 6-month warranty in writing. It's true that we didn't get written proof, which we should have asked for--but the warranty was clearly promised to us verbally. After we insisted and explained why no one would pay $250 for a screen that failed in a week, they finally agreed to replace it. However, I had to make three separate trips to the store because they kept saying the replacement screen wasn't available. On the final visit, when they finally replaced the screen, they forced us to pay an additional $100, even though the issue was clearly under the promised warranty. Final words: Do not trust this shop or individuals like "Johnny" (which seems to be a fake name). They make promises they don't keep, use questionable parts, and push extra charges on customers. Save yourself the stress and avoid this place.

Been fixing Touch Screen POS systems and monitors of mine for years!…read more Great people and stand behind their work! Also great prices for POS printers and computers etc..

I run a small business, so it is always great to find another small, family-owned business I can…read morecount on. These guys are great, they do good work, they're professional and they are a pleasure to work with. I'd return for any work I need done, and I'd refer them to my friends. Bill Blokzyl Mr. Bill's Beans Coffee roasters

Friendly and well priced…read more They handle anything from small fixes to large jobs. They specialize in modern TVs but will be happy to help you with other electronics.

They picked up 2 flat screen tvs that had been blown out by lighting and had them back at my home…read morein three days. AND THEY WORKED!!!! Have Been a customer of Normans before, but not any more. Ask for JT when you need a trusted tech.

We have had Relyco Security for years thru EMC, but it recently changed to EMC Security. We had to…read morehave some window sensors replaced and since it switched over, they did a thorough inspection of ever sensor, fire alarm and motion in the house. Craig did such a great job. He explained things and called before he came and was here on time. I was also impressed with Wade in the billing department. Super nice and helpful! A great company to deal with!!!

EMC Has been awesome! The service techs & online help is so helpful and resolves every problem…read more They want to make sure your system is perfectly working!!!!