Quality repair service! This is the second time I have used Green Light repair and they always…read moredemonstrate professionalism and great customer service. Your quote from them is always what they say and not increased for the slightest unanticipated problem. I trust them and will always contact them with any appliance that I have needing repair!

Knowedgeable, responsive and excellent work--can not say enough about the serice received to…read morereplace an aging stovetop.

If you have a sub zero in distress, look no further Authorized Refrigeration will be there on time…read moreand best of all they will really fix your problem. Eric the owner will quickly assess what needs to be done, and tell you exactly how much it will cost. He had the parts with him and we were back in business in a few hours. Eric gave our 20yr Sub Zero another 20-30 yrs of life. He truly is the BEST of the best.

The temperature of the freezer in our Sub Zero refrigerator began to increase from the usual 0…read moredegrees to 20+ degrees after the drawer had been inadvertently left partially open and even after removing some frost buildup, we couldn't bring the temp down. We called Authorized Refrigeration because we used them to replace the cooling coils in the refrigerator a couple of years ago and were very pleased with their service. After explaining the problem to Kevin he gave me instructions on how I could free the circulating fan, which he thought was the culprit. He told me exactly where to aim the hair dryer and for how long, and once I did that, the freezer was operating perfectly and we were saved the cost of a service call. I continue to be very impressed with this company and their commitment to customer service, and highly recommend them.

They were so great to work with. They responded right away and were so flexible with scheduling…read morewith us and communication. They came out and helped us very fast and efficiently.

Excellent!! The technician Sean was wonderful, respectful, and explained everything very clearly…read more We appreciated his service and expertise, fixing our washing machine. Oliver F. Scotch Plains

Before Calling "The Appliance Repairmen Scotch Plains (ARSP)" at 908-441-8167 consider the…read morefollowing: My refrigerated stopped working on 8/21 and as always, I go local first looking for a service provider in Scotch Plains. ARSP responded to a message and assigned a contractor for 8/24. After two weeks of service visits and the installation of numerous parts and a compressor it came to a point where the service provider said he could not fix it, that I should get a new refrigerator and he would refund $450 dollars of the initial $660 I paid, but he would come back and take all the parts out he put in, with the exception of the control board, leaving me with a disassembled refrigerator. I said no having no choice since the freezer is partially working and I need food in the house. I did agree in a text to "not" hold him to his 6-month guarantee since there is no way he could repair the unit and I accepted a 300-dollar refund. He expected me to sign a piece of paper avoiding any responsibility when he returned the $300 personally on Sept 9th, which I did not sign. The warranty for the work I did agree to remove, as stated earlier, but not liability for using inappropriate parts which I believe your company should be responsible for when assigning "local experts." I am presently trying to confirm if the assigned vendor is licensed in NJ. I do not hold the vendor directly at fault since ARSP assigned the work and advertised local experts. Summary 1. The ARSP assigned vendor replaced my compressor with a non-linear one not designed for the Kenmore Elite (made by LG.) afterwards I had a technician from a licensed LG repair service to repair the unit but explained you have to use the same type of compressor or the system will not operate correctly. The guy felt so bad he did not charge me for the service visit, but because of liability will not repair the unit. 2. I called ARSP after about a week of failures to hear that ARSP does not have any technicians, they only assign "EXPERT" contractors and I was told they could not help me and their owner and management will not take calls. 3. ARSP accepted a credit card payment pre visit, but the contractor they sent would only take cash or checks. That should have been my first warning 4. The contractor did not tell me that the Kenmore (LG made) compressor has a ten-year replacement warranty when he gave me the estimate and his work has now voided the parts warranty. 5. Since ARSP was who I initiated the work with and since they set it all up, I did not initially check with the BBB. I have subsequently checked the vendor they sent who has an F rating. Wondering if background checks are provided prior to listing? Future customers should insist on such. 6. I tried to check the EPA License # on the bill from the contractor with EPA registration from the NATE ID: site message received "This technician no longer has active NATE certifications" In fairness to the vendor this could be an over-sit so I am not listing name information. 7. ARSP has called me back on 9/11 offering my $60 service fee for the appointment returned, and to have the vendor come back to my house to strip my unit (which at least the freezer marginally working) of all the parts he put in and he would than return the balance of money I paid. ARSP would then have me start over with a new service provider I would have to pay in full. Since a licensed repair service would not take the job because of uncertainty and liability of the work completed, I am not certain who they would send! In any case I said no, I did not want the old vendor back in my house I just want a reputable repair service to come and complete the work correctly. I offered to provide ARSP the $300 the old vendor provided and am not looking for any financial gain. Nor am I looking to pay any more money after losing frozen food twice after the repairs stopped working and waiting weeks for what should have been a standard repair. LESSONS LEARNED: * If using ARSP understand they are not technicians and you have no recourse when things go bad. This is not clear on the site. * They are not local they use service providers from all over, contrary to their site saying Union County. The vendor I was provided was outside of Union. * Make sure they are sending a licensed repair person out and certified for the brand of unit you have. I have not been able to find the company listed on the NJ register, but as I indicated that could be just an oversite, but something I am following up on for future posts. ARSP appears to be listed correctly, and I am hopeful they do the right thing. * Make sure they check warranty services * Always go to the brand site and only use certified companies, but still check certifications * The ARSP operator was polite but was not helpful or fully understanding of the issue. *

TJ's accommodated my appointment very quickly. Sean, the technician, was very professional and…read morepleasant. He was honest about what needed to be done and explained how he fixed my dryer step by step. He was punctual and worked on my dryer with much care. I would highly recommend Sean to my family and friends. I will be calling them again when needed and requesting Sean.

our refrigerator has loud noise. Juan, the technician from KinFix NJ Appliance came and checked the…read moreproblem. He said a part is old and needs to be replaced. After he replaced it, the problem still exists. He then recommended us to replace the refrigerator, but he still charged us $480 for the parts being replaced and not working, for which the whole thing will be thrown away. We are not happy about this type of service.

Very happy with the results. After a rocky start trying to find someone to address my issue through…read moreHome Depot. partly due to the restrictions and my description of service to be performed, I contacted Kinfix Nj Appliance and was able to clarify what was needed. Would definitely recommend and contact them for any additional repairs I may need.

Thank you for fixing my oven!!! You are the best!…read moreI was about to buy a new one, but Sal showed up, fixed the issue in 15 minutes and saved me thousands of dollars I would spend on new oven!

crooks. charged me 400 for labor to put four screws in my oven. said it needed a new thermostat,…read moreand that it would be a "separate job.". can't imagine how much thaey would have tried to charge me for that. i told him to leave. i hired from "ny appliance repair pros, at (917) 809-1858. also asked the dispatcher if they were the same company as sal's, which had terrible reviews on a different site. be said no. Now i see that same number listed for "sal's ny appliance repair." stay away!

Armando is so nice that I kinda wish my fridge broke more often so that we could hang out together…read more Seriously, though, they're professional, on time, NICE TO DEAL WITH, and with my old tank of a fridge (1987), he's kept it running in great shape, because they just don't make them like they used to.

This is officially my first Yelp review! Am usually too busy to take the time to do so - but for…read morethese folks I specifically made time. I called them to repair my Sub-Zero fridge, and there was no issue with the actual repair. They came, saw the issue, diagnosed it within a minute and told me I had to replace the water valve. The reason for the 1 star review is that they charged me $402 for it, when a water relay valve costs ~$25. I recognize there is also the service cost but that was supposed to be $90 - actually $65, since I also had a $25 coupon. But the technician made it sound like that's the cost of a new water valve. The process took about 5 mins for him to install and then he was off. It's partly my fault for being scammed - I should have checked the cost online, but I wanted to warn others about it - so they don't get scammed too.

Update on my prior review. Walter called and texted me and stated he would refund my service charge…read moreof 92 dollars on Monday......that never happened. Also regarding his response to my prior review, he never offered to come over to get the part number after the model number could not be read. He was about to order the wrong part which cost 100 dollars more. Also stating that i had to give him an answer so he can secure the part from his supplier which would take a few days to get. How does this story end. I ordered the part from an online authorized dealer $173. Part was delivered Monday. Eight screws later and my oven is back up and running. He was in a rush according to my wife. Was on the phone with another customer telling hum he would be right over. If he just would have taken a few minutes to remove the cover the part number was right there (see photo). 92 bucks for absolutely nothing, 10 minutes time. This is also the reason he does not take credit cards. The check was deposited, I'm sure right from his car that night.

I feel that I was scammed. Walter, very nice, came over, never looked at my oven and said I needed…read morea control panel. Charged me $90 dollars. Called the next day and quoted me $511 for a wrong part. I had to give him the correct part number so he lowered the price to $411. Part cost $173. I have no problem paying for work or parts. He initially told me that the service fee will come off the total price, that was a lie. Please be careful using this company, at first they promise you the world but in the end they lie. Be careful and do our homework