My laptop couldn't have picked a worse time to conk out on me…read more Tabs wouldn't open and then after cleaning up my browsing history, etc. and running a couple of updates it just froze on me. Called Platinum after checking out local reviews and went to see Sam. He was able to fix everything plus in a few hours. No "two weeks it will be ready" story. All work done on premises and very reasonable. So good that I brought my new phone in the next day. Factory reset nightmare. Sat and chatted with Sam while he cleaned it up and even set it up to good to go mode. He didn't have to do that but he did. Honorable man and and an absolutely lovely guy as well. A bit of a novel, I know but I'm hoping I will save a few people from the "Where do i go?" phase. Just go see Sam

I spilled a drink on my laptop and half the keyboard didn't work. Sam replaced it in a few days for…read morecheap.

doing some running around in Mississauga and i decided to swing by this location to pick up a…read morecouple of keyboards that my local Canada computers didn't have on hand for whatever reason. this location was a bit of a mission to get to as the way i looked on google maps, i went to the wrong side of the intersection coming from the north. this plaza was jam packed full of cars on arrival, but thankfully i was able to find a spot right in front of the door of the store. i walked into the store to notice how big this location was, bigger then the standard Canada computer location's I've been to previously. once i found the keyboard section i was only able to pick up 2 keyboards and the stock online showed 4 keyboards available, so an inaccurate stock level loses a point, got to cash to get out as soon as i got in and without explanation, the cashier switched me mid order with another cashier, as i needed something behind the counter as well i had to repeat myself as he couldn't be bothered to pass the message along to her, even though they were within 4 feet of each other, this also ultimately loses a point as this guy behind the counter without a name tag (go figure) doesn't believe in teamwork it seems. got my items and carried on my way home. very clean and well organized location, but sadly stock issues and bad employees effected the rating. would come back if in the area, but i would question why.

TERRIBLE CUSTOMER SERVICE from manager to floor sales to cashier…read more First time went there to buy a headset and earbuds. They were locked behind glass shelf. Took 20 minutes to finally get someone to unlock it. Understaffed and during several interactions with the staff, I didn't feel welcomed at all. Not one single thoughtful communication, or at the very least "hi. how can i help you?". There were just straight up one-word responses "what do you need?", "what for?". One sale associate even looked over me and greeted the customers behind, then proceeded to look at me and ask "who are you?"... seriously, what?

Went there last night to have my Macbook Pro's battery replaced and it's spectacular. First, it's…read morecheap. Cheaper than Apple store. Second, they are honest and knowledgeable. They diagnosed my machine first before before doing something. I have another Macbook Pro that I thought needed a RAM upgrade because the app store icons aren't show but they said it was necessary - honest alert. And also, they have tons of other stuff - cellphone accessories, computer paraphernalia and even laptops. Move over Pacific Mall. This should be everyone's go to place in downtown Toronto (or even those from the 'burbs) - the folks are so honest. And they cleaned my Mac before giving it to me - which hadn't been cleaned for months. Oops.

ASK is absolutely the very best I have even heard about - beyond any of my expectations and they…read morebrought it in for the lowest part of the amount they had quoted to me which was already cheaper than any other quotes I had obtained. Their staff were so polite and helpful in explaining things to me (a complete dinosaur/amateur). I will be praising them for a long time to come and recommend them as highy as I have ever recommended anything to anyone -

Brought in my Microsoft Surface Pro 6 for a screen replacement, it was really straight forward. The…read moreturn around was super quick (about 3 hours) and they did a good job. They have their own chargers, had me take off the case and also the keyboard. Price is exactly what they quoted online ($359.95 + tax, which came out to $406.74). It's not exactly cheap but considering the screen itself costs $200+ online then the cost for labour and expertise makes sense. I had originally brought my device into a different shop which was cheaper (U Break We Fix for ~$290) but they had said it would take two weeks for them to complete the job since the Surface specialist wasn't onsite. I have to leave back to school really soon so I wasn't able to wait. The extra $70 for a quicker job seemed to be worth it. I just wish there was some sort of student discount, that would've been nice.

Brought Huawei P30 for battery replacement, after they changed battery GPS and Bluetoth and WFI was…read morenot working. The employees, and staff are very helpful, lend me a phone while they repair, and they acknowledged they caused the problem. The Boss is another story, he is rude, hostile and outright denial. His staff acknowledged the problem, but the boss changed the story, VERY HOSTILE over the phone. He treats you like garbage, and insults you. I would not go back, because of his absolute dishonest and hostile attitude.

I wish to Thank Eduardo for his service Excellence in my quest to find a computer. Simply one…read morevisit to the store & voila, all my needs were met & I now have an Excellent computer that is perfect for my needs. In fact, the Experience was beyond my expectations. Thank you!!!

One day my laptop suddenly died. In a panic I rushed over to IGS, where I had service done before…read more Eduardo was very responsive. He was able to transfer my files to a new refurbished laptop and have it back to me within the day. Unfortunately, some of my files didn't get transferred over, so I went back, and again. At first Eduardo couldn't locate my files, but with persistence and some detective work found my files in an unusual file location. He was able to recover the files (7 years of work, consisting of 120 GB). what a relief. I recommend IGS with 100% confidence they can resolve your issues, or outfit you with a refurbished computer. Thanks.

I spilt water on my laptop and Max did an amazing job fixing it. He replaced the motherboard and…read moreother components perfectly. I thought it was going to be a very expensive fix, however Max gave me a very fair price and promptly fixed it. He even fixed a broken charger of mine for free. He cares about his customers and provided me great service. I would highly recommended Max for any tech repair. Thanks Max for the great work.

Great place for a repair! Took in my Nintendo Switch on the Sunday of a long weekend. Max stayed…read moreopen to diagnose and fixed it very quickly and reliably. Would highly recommend him for any Switch repairs!

Walked in looking to add or replace a current hard drive in a hurry. Treated us as if we were a…read moreregular. They didn't have our choice in stock but allowed us to pick up what we wanted and came back next day with HD and PC. Dropped off both at 11 and picked up at 3, good to go. Added a third HD necessary hardware for HD install and SATA cable $45 plus tax. Regular shop we used closed their business so delighted to find a shop well organized with professional and courteous staff. We'll be back.

From the owner: Ridgeway Computers offer same day, computer repairs.. We bring fast, friendly and best service for…read moreyour home or office to help with all your computer repair needs. Most importantly, we speak your Language - so no matter if you need virus or spyware removal, have an internet connection problem, or if your PC has just crashed, we will offer you advice on how to keep your computer running as fast and smooth as possible along the way. We only provide highly skilled and qualified technician for all computer repairs, and are proud of our policy - if we can't fix it, it's FREE! To find out more about our computer services, why not give us a call today or book appointment to discuss your needs at a time suitable for you.

One of the friendliest and best computer diagnostics and repairs I have ever used. I can't peak…read moremore highly.

Dropped off my computer Tonya e the hinge fixed , they took care of it and had it back in less than…read moretwo days. He took extra care to ensure it would not break. Thank you Gwen

From the owner: With over 25+ years in experience, our technicians are ready to help resolve any hardware or…read moresoftware problems you may encounter with your Electronics

Being a complete novice concerning electronics. Charles and Hasson were very patient and…read moreunderstanding of my needs and requirements. Thank you!

Great pricing and massive selection of electronics and hard to find items. Staff is friendly and…read moreavailable to help.