We were surprised to discover that Jim's Service was a business operated out of his house, but we…read morewere very impressed with the results! Both of our laptops were fixed with 2-3 days on the week of Christmas, and the time was flexible for us to drop off and pick up the materials. Highly recommended!

Very knowledgeable and helpful. Even though he couldn't bring my laptop back to life, he certainly…read moretried! He was able to explain the situation in great detail and never charged me for anything since he couldn't get it working, he's a stand up guy.

Couldn't recommend this business more! Visited a couple of other computer local computer repair…read moreshops on my way to this one, hoping to get quotes on my Laptop that wouldn't boot up. The first two I visited didn't even take time to look at it, they just said "your hard drive is broken" and quoted me hundreds of dollars. When I walked into Fix It Planet I was greeted by their friendly staff, then John took 10 minutes to open up my laptop and run some diagnostic tests, turns out the other shops were wrong. They got my computer fixed up in a day, and gave the best customer service possible along the way! I'm never taking a device anywhere else!

Fixed PC and helped find what problems were and still continue to go back. Good people niceread more

Fell for Microsoft scam call, lost my cell ph and my Microsoft account, which could not be…read morerecovered. Tom and Hayden were successful in setting me up with new email account so I have second verification ability. This is what happens when you are an old, widowed, handicapped person and believe people on the phone. This is not the first time this company has come to my aid with serious computer problems. So helpful, knowledgeable and willing to go the extra mile.

I am so grateful to Geek Hero's for their excellent service! They did it quickly and with great…read morequality! I bought a laptop for my daughter's birthday. Something wasn't working properly. After trying for several days to ask the seller to help me fix it, my daughter's birthday arrived and I was panicking. I remembered seeing Geek Hero's last week and took it to them. They were kind, and compassionate. I was assured they could reset my laptop and return it same day. They did just that! The price was very reasonable especially for a quick laptop repair. Thank you to the young man that worked on it! You truly were my hero today!

Really great service. The people that run the store are amazing. If you want to get your pc fixed…read moreor tweaked please choose geek hero.

I build a brand new computer with my friend and had faulty brand new parts you know what they say…read morethere is always a % chance of faulty stuff, luck tends to favor me for those small chances... Anyway Daniel discovered it was a faulty power supply which also friend the CMOS battery. Daniel went through the warranty of my parts and got me a replacement power supply sent to him even if the manufacturer initially sent it to Aba Dabbu instead of Arlington... FedEx had to summon its Fedex council and sat with my replacement power supply for over a week to determine that they would just ship it back, thankfully Daniel had called FedEx because I think they would have sat on my package for all eternity. Then FedEx mounted it on what I can only imagine is the worlds largest snail and sent that back to the manufacturer. Thankfully once the Fedex Snail returned from the manufacturer it returned to Daniel and he moved quickly to rebuild my pc. He even remounted my pc's CPU cooler that had been installed backwards by my friend (cpu cooler was facing towards another fan causing overspin) I had noticed it and lightly mentioned it without actually asking him to fix it. The price was fair and way underbudget for what I had prepared to pay for. Particularly shipping the power supply back to the manufacturer. Thanks Daniel next time I have a pc problem I know where to go.

I will follow ACC anywhere and have used them for years. CARE is the main word ... they really do…read moreand they try their best to solve any/all problems/issues. They are very reasonable, thorough and they keep you informed all during the process. Start here, with Arlington Computer Care. They are excellent.

Great people. Every time the job was done correctly, timely and economically. He takes his time and…read morewill answer any questions you may have.

I built an I-9 desktop 2&1/2 years ago. After installing all the components, I paid Best Buys'…read moreannual service fee and had them install some cables I wasn't sure about. I also asked them to double check the placement of cables I already installed. Within a few weeks the computer either repeatedly crashed or wouldn't connect to my monitor. Best Buy kept it for three days and said they could find no problems. After putting up with repeated crashes, I had an individual repairman look at it. He restricted some power settings on the processor. This was a temporary help. Over time the issue continued to worsen. I recently found Jeff's repair service and had him look at it. He discovered there should have been two cables going to the power source instead of one. He also took time to process some audio and video files through my apps that had repeatedly crashed, making sure this truly fixed the problem. After getting it back I also ran several tests and have had absolutely no problems. Jeff is very reasonable for the work he does.

So I came to get my PC fixed since the power went off after owning it for only a year. Not only was…read moreI greeted in a friendly fashion but I was walked through the whole process of fixing it so I felt 100% safe leaving it there to be fixed. I was always up to date on the parts shipping and the quality of the repairs are a MARVEL! Not only was it all done fast and efficiently but the cost of labor was very much reasonable. I now only trust these guys to take care of any tech I own. Will definitely come back for an upgrade soon!

Very responsive, fixed all the issues we had for the last six months!!!…read moreWhen a virus popped up, they immediately removed it.

I been waiting a few months to get my computer fixed. I reached out to the owner and he told me he…read morewas out of the country. I wasn't notified of him leaving or the progress of my computer. I paid my money upfront and expect better service than this. I will change my review upon the completion of my computer being fixed.