My iPhone needed a new battery. I received a quick response from these guys regarding cost and how…read morelong it would take which was accurate. In fact it cost less than I was told it would! They were friendly, helpful, and did a great job! Would recommend this shop!

Hubby took his iPad in to get the cracked screen replaced. They did an excellent job for fair…read moreprice. Would definitely recommend!

Stephan and his crew at Simple Phone solutions are simply terrific. I came in with my iphone 15…read morepro... literally *just* after 1 yr warranty expired (ok 2 months after)... had my home screen button not working... i was quoted elsewhere about 300 to fix.... Stephan (apologies if spelling wrong)... said -- here let me look.. and 5 min later and NO COST TO ME... button working and problem totally solved. I TRIED to pay for him to fix but he wouldnt accept my payement... just my gratitude. He said..." have a blessed day". Yes-- yes indeed i am blessed to have found a great phone repair shop in metro Vancouver. Thank you Simple Phone Solutions.

Stephan was very helpful and knowledgeable as to the type of phone I was looking to trade my old…read morephone in for. I recommend this business.

Reasonable price He was able to change my phone screen for I…read morethink $100, I can't really remember but I called, he was available and did it right away. Beats having to go somewhere farther. Thumbs up

This was a last attempt to get my phone repaired and I was ready to fork out some money to just…read moreget it looked at. Very honest guy. He took the phone for a day and looked it over but didn't charge me for his time and confirmed it's not repairable. Would definitely recommend this place and also take my future smartphone repair business to him.

What an amazing young man!! Michael will hook you up. Great…read morecustomer service. Very knowledgeable. Above and beyond.

Got my iPhone fixed and after they fixed my laptop. Great guys! Really happy to have taken my tech…read morethere. Prices were honest and standard and the surface was superb!

My experience here was truly unpleasant and infuriating…read more I stopped in to the Pearl location on 4/27. My phone has a loose speaker grill and the front glass of my phone needs to be replaced, as it is so scratched that the selfie camera is unusable. First off, despite being the only customer in the store, I had to wait ~5 minutes before the clerk came out of the back room. When he finally appeared I asked about the needed repairs, and the clerk said, "Sure I can do that." Then he told me that all he could do for the speaker was squirt some superglue up into the speaker port/grille and that it "might fix the issue but usually doesn't and blocks the speaker. But that's the only thing I can do about that." So the "Sure I can do that" was just a lie. That isn't a repair, that is squirting superglue and hoping for the best. Luckily I managed to stop him before he did it without verifying that I actually wanted him to do it. He quite literally was already reaching for the glue until I said "Well, then I absolutely don't want you to do that." THEN the clerk proceeded to pull out a screen protector box, and began opening it. When I saw him get the screen protector out, I asked him, "Is that a screen protector? Because I actually need the front glass replaced." He didn't stop what he was doing, continued applying the screen protector, and just said, "That's not worth it." Despite the fact that I already explained to him that I had a VERY specific reason for requesting that the glass of the phone itself be replaced. I never requested that he apply a screen protector, in fact I tried to stop him from applying it. He didn't even ask me about the type of screen protector, and installed a matte one. Even if I wanted a screen protector, I never would have selected a matte one, nor would I have applied it on an already heavily damaged screen. And, obviously, the screen protector over the top of the scratched glass does nothing to fix the selfie camera issue. He also installed it without the typical application tool, so the screen protector was misaligned. Frankly it really felt like the clerk simply wasn't interested in doing any actual repair work, and just wanted me to leave so he could go into the back room and chill there again. He was doing anything "repair" he could, as fast as he could, so that he had an excuse to charge me for it, even though he failed to do anything I asked.

*****STAR because: Super quick response to my comments. Much appreciated his reply. This person…read moredefinitely cares about his customers so will give them a shot now with any future repair needs. *STAR because: Never heard back from them on an email I sent about a Mac laptop repair. Could have walked in to their location, but why? If you can't return an email, you're suspect on servicing my electronics.

Dylan did a great same day repair less than an hour. phone had been working very well since!read more

They did a poor quality repair and ruined my phone. They refused to take any accountability and I…read morehad to buy a new phone. Save yourself the trouble and go somewhere more reputable.

If you're looking for a phone repair place come here they do same day repairs also very friendly…read morepeople definitely recommend

*WARNING* COMPLETE SCAMMERS!! Took my fiancés phone in to…read moreget the back camera & flash fixed.For whatever reason (still unknown to me) they go into the front of the phone as well (which makes no sense). They accidentally tore the wire to the facial ID camera. My fiancé goes to pick up her phone and they feed her with lies on why her facial ID doesn't work. "It's normal" & "that's what happens". Then they try to charge the full amount to fix the back camera. We refused to pay the full amount as they didn't fix the phone, but made it worse. We paid $60. Follow up to the next day: He calls my fiancé on his personal phone to tell her he lied about why the camera wasn't working. He admits to accidentally tearing the wire and that's why the camera won't work. He then offers to refund the $60 out of his pocket. He then proceeds to tell us he can fix the front camera but he's going to charge us $190. HE BROKE THE FRONT CAMERA. Why are we being charged to fix the phone HE BROKE. It makes me wonder why they were getting into the front camera of her phone, and what they might be doing with parts! AVOID AT ALL COST!! COMPLETE SCAMMERS!! AWFUL EMPLOYEES/CUSTOMER SERVICE.