Not only was it quick and simple to set up the appointment, but the mechanic was willing to use the car parts I purchased online. She kept me updated when she was on the way, and is very knowledgeable + professional. My car is finally tuned up and driving perfectly, I'm so thankful. If you're in Atlanta and looking for someone to work on your vehicle, don't even bother calling anyone else - Tech on the way is the best value and experience you will find. read more

I really wanted this to be a good experience, but unfortunately, it wasn't. We contacted this mobile mechanic service when our car wouldn't start, hoping for a quick fix. It was late, we were stuck in a parking garage at 10 PM with no tools, and we trusted their guidance. The mechanic started service around 4 or 5 PM and we didn't leave until 1 AM. We were charged $681 total, including $165 for a diagnostic and the cost/labor for two batteries. The mechanic mentioned we could replace the batteries ourselves to save money, but that really wasn't realistic given the situation we were in. The biggest issue was the lack of communication. For hours, there was no clear diagnostic explanation, and it wasn't until after the batteries were replaced around 10 PM that we were told the issue might be related to a computer system failure. This was not mentioned at all before we replaced the batteries, which made it feel like we were going in circles. After everything was done, we still didn't have a working car, and we were left without any real answers or codes to understand the problem. Eventually, we had to tow the car to Pep Boys, where they diagnosed and fixed the issue for just $177. We feel that this mobile service could've been more transparent and provided clearer communication throughout the process. Given the high cost and lack of results, I'm sharing this review to help others avoid the same frustrating experience. Be sure to ask for clear, up-front diagnostic information and pricing before agreeing to any services read more

I generally do not leave reviews, but I couldn't, in good conscience, not alert others to the experience I just encountered with Tech On The Way (TOTW). I initially spoke to Whitney but was later referred to Celena to confirm a price. Looking back, there were hints that perhaps TOTW was not the mechanic shop to hire (e.g. inconsistent communication, inaccurate information) but both Whitney & Celena were polite, so I attributed it to differing communication styles and ignored them. On the appointment day, Celena arrived at my home around 7 pm, the very end of the appointment window for what I was initially told was a 3.5-hour job. At 12 midnight, she was still working on my automobile, at 1am the next day she was still working. At 2 am, 3 am, and 4 am she was still working. When I went out to my garage to inquire what was taking so long, Celena seemed to get irritated and brushed me off. She did not finish working on my automobile until 6 am the next morning. She worked on my vehicle for 11 straight hrs. I asked her was there some problem? What took so long? I now wondered if she even knew how to replace valve cover gaskets. It was then that she told me the job normally takes 6.5 hr. As a result of the time involved, she also wanted to charge me approx $350.00 more than what was originally quoted. When I did not agree to the new price, she asked if I could pay in cash instead of using a credit card. I said I could pay cash but I would have to go to the ATM. On the way to the ATM, the check engine light came on on the vehicle Celena just finished working on. The check engine light had never came on before. I just brought the car. I then informed Celena and asked her to check the SUV. As Celena approached the vehicle, she said "Don't I have something to do?" Meaning, wasn't I going to the ATM to get her money? I said.... "Not until we address this check engine light that is now on." Her attitude instantly changed. She insisted that I pay her. I told her that I would pay her when the work was completed but right now it appears that the work has not been completed. Celena refused to evaluate the check engine light that came on after she worked on my car for 11 hours. Celena refused to continue our discussion and said she would put a lien on my vehicle. She then got in her truck and left. read more

Celena is a wonderful professional that responded within minutes by phone. She listened to me and was willing to go out of her way to assist. I thank God for a professional service like Tech On The Way Mobile! read more

Celena was an angel sent to me at a time of distress...let's talk about it. One of my fleet vans broke down at the gas station AFTER I had just picked it up from a mechanic for a different issue. I thought I only needed a battery jump, but turns out I needed a battery replacement as well as an alternator. Celena went above and beyond. Mind you, I had not called her. She just so happened to be at the gas station getting some things in between her service call. Celena made time for my issue, made sure that she diagnosed the issue to the fullest, repaired it, and ensures I was alright. It had been a long trying week, and aside from the business part of it, Celena listened to my needs carefully, and gave me a pep talk as well. I know this has nothing to do with service itself, but in 2025 when the world is so dark and heavy, I value a genuine spirit. Thank you so much Celena. I pray your business continues to flourish! read more

Very detailed and thorough in the diagnostic. Loved the emphasis on making sure everything was checked. Looking forward to an ongoing business relationship. read more

She's been the family mechanic for the last few years. She's repaired all type of things on all of our vehicles. She great and always available when needed. Affordable prices and very punctual. 10/10 would recommend read more

Celena is the first person that I will call from now on because she is dedicated to finishing the job. After I received an estimate, Celena came out to the site and provided a diagnosis. Yes, as some others have mentioned, she was not one time but what mechanical service is ever "on time"...mobile or stationery? Anyway, even after Celena realized the repair was more involved than anticipated, she made every effort to complete the job as efficiently as bearing in mind any additional cost. There are certain jobs that cannot be placed in a box and vehicle service/repair is one of them. I respect Celena's years of experience and commitment to get the job done. read more

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This company was a life saver! My brakes started making loud noises. I contacted a different mobile mechanic who agreed to an appointment but later cancelled 30 mins later because of the rain. So I was stuck at an auto store and couldn't move my vehicle. Did a search and found Tech on the way. She was able to get to me within a hour and proceeded to work on my car while it was raining cats and dogs! She completed the job quickly and was also able to determine a problem that 5 other mechanics couldn't figure out. I highly recommend the company and as a female I felt like I could trust her. Pricing was fair and the tech was polite and professional! 10 out of 10 read more

I was unable to re install my fuel tank. Also had a fuel delivery problem. Celena showed up slightly late. Got right to work. Installed the tank in about 1 1/2 hours. Went straight to the fuel pump. Fixed the issue. In just short of a 1 1/2. I was well satisfied and would give her 5 stars. read more

Four window, she arrived with 30 min.s left. Two hr job, after 3 she was only 2/3 done. Really did not appear to know this task. I had to finish mysellf. In regard to the radiator. You say you did not remove it to protect it but it is leaking anyway. Since I put it back together i know there was plenty of room to do the work. I got a bolt from Ace hw, easy peazy. I used it to pull the pulley down and then finished with the original bolt. read more

Tech on the way was upfront reliable and professional. The tech responded not long after I initially needed the repair.

Updated review. Celena is VERY UNPROFESSIONAL. DO NOT BOOK. Celena arrived over an hr late just to sit in her car for 25-30min smoking (not working on my car) then left without saying a word. Then when asked if she had an update since she "had to leave" she replied saying no update lol. I'm a field engineer for a living. If you have to leave the job site when you're getting paid PER HR you communicate that with the client. Then to deliberately decline calls because she was gone for over 40min, she gets upset because I communicate what's going on with the "call center" she has. She then replied on my comment saying nothing but false statements. At the end of the day, you're a mobile tech who has everything on their truck, I would know, I'm a mobile engineer. Having to leave after being over an hr late bc you forgot towels is just piss poor business. FACT IS, she showed up over an hr late with no communication, Sat in her truck for 30min, then left whiteout saying a word because the mo lie tech forgot towels lol. Sad excuse for a business and business owner. read more

Celena showed up 2hrs and 6 minutes late for my appointment with a 2 hour block. In conversations prior to my appointment, I had explained that I needed my F250 diagnosis and an estimate for any work needed. I was impressed with the amount of time she took doing her test on my truck. So at the completion of the diagnosis she informed me that I had one bad battery that could be the problem with my injectors, and to replace the battery and let her know if it corrected the problem. If I didn't fix the problem then I would need the 4 injectors replaced. She said she would provide me with an estimate via email by Monday or Tuesday for the injectors replacement. So I went and replaced the battery and it didn't fix my vehicle. She reached out to me to see if the battery fixed the problem and I informed her that it didn't. So she once again stated she would send me an estimate for the necessary repairs. Well a week went by and I contacted her, only to be informed that I now didn't pay for an estimate only a diagnosis. Who in there right mind will pay you $353 just to tell them what they already know, the vehicle has a problem? She is now refusing all together to give me an estimate for the work I need. This just turned into a legal issue because there's no way she going to keep my money for not providing me with the estimate I requested! What she needs to realize is that you have to perform a diagnosis in order to give estimate for a repair! Beware of dealing with this company. Oh and I have every text message as proof. So I hope you have that body cam footage of you telling me everything, cause you're gonna need it. read more

I am ALWAYS skeptical of mobile mechanics but I requested a service and I got that and an extra diagnosis and both things were fixed promptly and efficiently I have 5 cars and I plan on testing both her knowledge and ability in the future lifesaver for real! read more

Great experience. Very professional. Kept me informed of everything that was going on. Easy way to make payments. Will defiantly used them

She was very responsive and professional. However, service was way too expensive. $150 per hour is absurd. My service was only worth $30 for an ignition coil (I already had the part). Which is less than an hour and I would still have had to pay $150. No ma'am read more

DO NOT DO BUSINESS WITH THIS FRAUD!!! terrible service! horrible communication. uninformative!!! Showed up to my house hours later. "Finished" the job at 2a, my car broke down less than 8 hours later, and she would not diagnose it. she my keys for 11 hours. I literally had to call the police on her and I have text messages and call log to prove. I called her 17 times before she responded very rude and unprofessionally through text. I would not recommend her to anyone. the current "good reviews" are most likely fake as well! I wish I could give stars and service in the negatives what a waste of time and money. This girl is a liar read more

Awesome service! Celena showed up within an hour of me making the call and had my car fixed within the next few days after purchasing the replacement items I needed. I was so confused on why my car wasn't working but Celena was able to diagnose and repair with stellar communication throughout the process. Highly recommend! read more

I do not have enough words of praise for Celena. Best customer care ever! She diagnosed the issues with my Toyota, identified other issues and then fixed all that I needed fixed for a 1000 mile trip this week. No b.s., no trickery, straight up to the point honest and kind. With all I have going on, sitting in a car repair shop would have been insane. AND I would have had to pay through the nose. No need with Celena's mobile repair service. Celena is beyond phenomenal AND reasonably priced!! I will recommend her to everyone I know and have already plastered her info all over FB. Thank you forever Celena! read more

My 2013 chevy cruze driver's window fell down on the way back home from hanging out with friends. I needed to get it fixed asap since I was going to be leaving town soon. I reach out to Tech On The Way that night @10PM, and heard back within hours. She set up an appointment for me the next day @4PM. She came by, diagnosed the problem and spent the entire evening making sure the window was fixed! She even went out to buy a replacement part!! She was easy to work with and gave me the price breakdown throughout the process. read more

Celena was expert and honest, highly recommend her if you need a mechanic to come to you!