Thank you Oktay and team for giving me a good experience with reliable customer services! I'm using Yelp Assistant due to my tech issue and Oktay reach out to me. I saw the bad review on Yelp but they having great review on Google and couple branches all over SD. I give it a try and they give me TOP, QUICK, and GOOD QUALITY of services. I drop my phone and been repair on other store but they give me low quality screen and charge me for services 10X more than the screen even Oktay was shocked how bad the quality of my screen BUT with decent prices and giving me A GOOD QUALITY of NEW screen with good communication and explanation I totally satisfied and worth driving 20 min away. I'm glad I found this places and will recommend to friends and family as well. It's super quick less than 30 minutes or not even. Store was organized, clean on second floor of Escondido Mall. You can hang out and having a good time at Mall as well. I wonder why they got low rate on Yelps and found out it's from old management while Oktay took over with his professionalism and new management under his team I wish he got more recognition for his works. Please come and check out this store and you can ask and discuss with him on Yelp platform. Thanks again Oktay! Glad you reach out to me! read more

I am extremely grateful for Oktay! He is an honest man running a great business. I went to the apple store for a consultation because my lap top screen was not working. They took my computer to the back and after 30 mins the engineers comes out and says that I would need a complete new screen which would cost $800 plus tax and it would take 3-5 business days. The worse thing was that they were trying to push me to buy a new computer instead because mine was "vintage" and not worth investing in it. I spent $3500 on that laptop, it wasn't even old, and they wanted me to just give it up. Insane! I called a few other spots and they told me the same thing. As I was walking out the mall, I noticed the Tech Defense store and went to ask if he could help me. I explained my situation, I told him my screen went out and I needed my laptop to study for an exam. With a big smile on his face, Oktay said, "its probably not the screen, it might just be the cables that connect to the screen." HE WAS RIGHT! It took him 5 minutes, 5 minutes! He charged me 1/8th of the price Apple wanted, and he had it ready for me the next day. Thank you Oktay! I am extremely grateful, you seriously saved me! You will forever have my business! I recommend Tech Defense 1000000%! read more

Absolute crooks! Paid over $200 for a cracked screen replacement and in less than 12 hours my screen went dark. They would not fix it unless I paid them more money, and said it was an internal problem, not a screen problem. Took the phone to another repair store and replaced the faulty screen and now phone works perfectly. These people are UNETHICAL and WILL NOT stand by their work. They tried blaming me for the screen not working even though the 2nd repair shop I took the phone to said it was a faulty screen. Unfortunately it took over $200 for me to learn this. Please DO NOT give these people any of your business at any of their locations. read more

Extremely rude . He over charges for everything and gaslights you making you think you're crazy. He called me delusional. Avoid at all costs. Now he's threating my mom just because she called and asked about prices. This guy is the scum of the earth. No Wonder he has 16 1 star reviews. You say I never bought anything from you?? Lol I bought a charger from you last week. You know there are cameras in the mall right clown?? The only fake reviews are the 5 star ones !!!!! If you want to get threated to get sued just for posting a review. Go here ! This guy is so aggressive he may be on drugs . Do yourself a favor stay FAR FAR away . read more

Tech Defense is the place to go to. The main guy running the place knows his stuff. He has replaced back glass, front displays, and fixed FaceTime on my apple Iphone 8, 10, and 12. This guy knows how to work on just about anything, including video game consoles. Highly recommend, Incredibly polite, knowledgeable, and very affordable. More people need to go to him. He was even willing to fix my Iphone 12 with parts I brought in. However his price was better than Amazon replacement parts. read more

I had an absolutely dreadful experience at Tech Defense. I went there three times to fix my phone screen, and each time the screen came off shortly afterward. The workers had the audacity to blame it on heat and humidity, despite my phone not being exposed to those conditions. It's clear they have no clue what they're doing. Save yourself the headache and avoid Tech Defense at all costs. I wouldn't recommend it to my worst enemy. read more

I had an issue with my iPhone speaker and brought it here to get fixed. He did an excellent job--my phone works perfectly now! The repair was done quickly, the price was very reasonable, and he was professional and friendly throughout the whole process. I really appreciate the honest service (no upselling or hidden fees), and I'd definitely recommend him to anyone needing phone repairs. read more

Our refrigerator went out. A replacement control board is no longer available from the manufacturer. We took the control board to Tech Defense. They found the problem replaced some components. We reinstalled the control board on our refrigerator and everything is working well. Price for the repair is reasonable and a quick turnaround. Saved us from buying a new refrigerator. read more

They are the nicest people they really took their time. They spend a long time with my husband excellent excellent customer service. We really appreciate it. My husband had a problem with this ipad and they took care of everything for him. All his apps downloaded Great great service. This is what old time service Used to beServiceeverything just great great service. read more

hello business owner, in response to your reply....I am stating a fact, a review, as a dissatisfied customer., and you, as a business owner should take it constructively, instead, you were so demeaning in belittling the concern., indeed, the kind of customer service you have reflects on how you react and reply to the comment. read more

Wide selection on cases, and can even customize to your choice in just minutes. They also engrave cases for most iPhones and have a few options for screen protectors. As for repairs, they are extremely knowledgeable in all electronics and have transparent communication with their repairs. Highly recommend to check them out. read more

Excellent service and communication. I texted back and forth with Oktay and then mailed my circuit board out to him from Maui. He was able to diagnose and repair the board. He was quick to fix it and mail it back out to me. He also followed up with me to make sure it worked. I would highly recommend these guys. read more

I came in with iPhone 12 needed to fix my battery and the owner fixed it for affordable price later my phone was acting up and took it back to the store and the owner was super helpful and got to fix my phone in the perfect condition and I really appreciate it :) and I would definitely recommend this place 100% read more

10/10 i took my iPhone 12 to get fixed and Irma was so amazing and professional, she really took care of me I am so satisfied with her work. Would recommend to all my friends and go too it off it was under my budget so totally worth coming to see her again in the future. read more

I brought in my 25 year old GameCube and provided all the necessary parts and Oktay was able to mod it and restore it to life in no time at all! He did an amazing job and for a very reasonable price. Next time I need tech repairs I'm going to him. read more

Definitely recommend been here 3 times already and they super fast... They fixed my iPhone charger port And they replaced my iPhone battery replacement.. and less than 30 minutes 10/10 no issues still... will always come here from now on... read more

these guys are really awesome, quick solution. thanks guys ,walked in with my my broken screen Apple Watch, they helped me, I definetly suggest this place and refers my family and friends. read more

This place is awesome. He is very proffetional and knowladgeable fixing my phone and samsoung laptop. Very honest and fast service. This is the place for any of my future electronic fixes. read more

Really good customer service the technician was very helpful attending and very nice I really recommend him for any questions about apple or Samsung products read more