My husband and I have been using Sasha's computer services for almost seven years now and he's…read morealways given us excellent, knowledgeable, and friendly service. He offers both remote AND house calls, depending on what is needed, and we appreciate that. He has helped with simple computer issues, as well as installing and setting up new computers and laptops for us and he always goes above and beyond to be sure he gets everything right. We highly recommend him!

Update review based on getting a 2nd opinion on a water damaged device…read more Last year after my iPad Pro was water damaged I took it to mobile device doctors and they looked at it and accessed it could not be fixed. A year later I figured it was worth a 2nd opinion from a 5-Star rated company before purchasing a new one. The 5-star company was no only able to repair the screen issue but ID'd that the previous service rep (Mobile Device Doctor in this case) put a service sticker with the wrong type of iPad (2nd gen vs 3rd gen which makes a big difference) and more importantly why I am leaving this review is some internal parts were not put back into the iPad (ie board covers). Whether this was intentional (integrity issue) or unintentional (sloppy work), want to make sure the public is aware. I've give the company an opportunity to rectify the issue by issuing a full refund for the service and deem what they think is fair for leaving out internal parts.

Past experience here has been great. But something is very wrong right now. I hope everyone there…read moreis okay.\n They ordered a part for me and said I could come in anytime to have it fixed but the door is locked. No one is answering the phone and Google says it is permanently closed.

Brian is great. I have used him twice. He came to my house and picked up computer, fixed it and…read morereturned it in perfect working order. Prices were reasonable. I like to build computers and Brian is the right person to know when I mess things up, which I do. If you need a computer person, use him.

These guys are great! Who comes and picks up your computer - gives it a once over - calls with the…read moreestimate and delivers it back to you! These guys! They are indeed affordable! We weren't ready to invest in an entire new system, asked about cleaning the tower up - making space and our on off button didn't work. Fixed it all in no time at all and very fair price! Highly recommend! Connie G

Brought in my son's tablet that had a cracked screen. They ordered the part that was needed and…read morewere able to fix the tablet for further use! Price was fantastic and turn around was exceptional

I drove 30 minutes to this fine establishment for a new phone screen on a 3 month old phone. Why?…read moreWell, the places near me either 1) didn't respond, or 2) said they didn't carry it and didn't offer to order it (even another Communication Depot!). They ordered the screen, let me pay a deposit via PayPal and had it installed two days later. I ventured out to the unknown land of Florissant (I don't plan on ever going back) for this new screen that they ordered for me. No wait on a Saturday and it was done in 45 min while I waited. The clientele of these types of places can always be interesting and the shopping center is...let's just say it had its hey-day but I got my screen in a jiffy with a smile. New Pixel 4 screen- $200

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.

Was referred by a friend & very happy to say I am totally impressed with this company. Would…read moredefinitely recommend to anybody wanting to get away from big named stores. I really needed a laptop to help others within my organization. Organized, efficient, knowledgeable & all around great customer service. Life will be so much simpler & easier with the product that was sold to me without the high cost. Will be a returning customer if needed in the future. Thanks again! You are truly appreciated.

I was told by Best Buy my laptop was trashed after my son accidentally used a chrome book cord to…read moreplug in my laptop. Best Buy told me I'd need to pay $300 just to see what the problem is. I was beyond frustrated and decided to call Pat's computers for a second opinion. Not only, did I not need a new computer it was fixed super fast and super cheap. Pat is friendly and kept me up to date through process. I called him on a Thursday and had my computer back by Sunday. I cannot recommend this business enough and he saved me hundreds of dollars

Got me in the same day, very fast, very personable and knowledgeable. Would definitely recommend 5/5read more

Brought my laptop (less than a year old) for simple fan issues. When I came back I was informed he…read morehad placed plastic pieces in my laptop that he had ordered off TEMU. There was also glue all over the back of my laptop. Being concerned I brought it somewhere to have it checked out and there was more wrong with it than when I had dropped it off to Plug and Play. He never placed the screws back in the back of my laptop. He had moved a wire inside and not properly placed it back so it was being pinched. And now I have to replace the entire fan because the work he did completely ruined it. I am now paying like triple to fix what he damaged. When I called back to get a partial refund I was just met with a condescending attitude and was told everything he did was just his opinion. Well in my opinion when you run a business, the work you provide is no longer an opinion. I'm paying for a service that I did not only not get fixed BUT had to go somewhere else to fix it. I paid 75$ for temu stickers to be placed in my laptop and to have missing parts when it was given back. I was only given 25$ of my 75$ back.

They fixed my issue. I thought my laptop had a bad battery but it was something else. My laptop was…read moreup and running quickly and for a fair price. Highly recommend.

My laptop tragically got some major water damage. There was nothing I could personally do to fix…read moreit, so I shopped around for repair shops in the area. Thankfully, I went with Repair-O-Tech. I can't remember his name for the life of me, I believe he's the owner though- He did me the great favor of picking it up from me and put great effort into fixing it. He took into account my non-professional opinions, and gave wonderful service. It ended up being a much heavier repair than it was worth, but he gladly saved my solid state drive so I could recover my data on my new PC :)